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RingCentral RingEX
What RingCentral RingEX is
RingCentral RingEX combines business calls, video meetings, messaging, SMS, and fax in one application. A professional number can handle calls, texts, and faxes, while custom routing and an auto attendant direct incoming calls. Voicemail transcription, team chat, file sharing, project management, task assignment, and calendar sharing support daily coordination. Users can switch between mobile, desktop, and tablet devices, and iOS and Android apps include calls, meetings, messaging, conferences, faxes, texts, and settings. RingEX connects with more than 500 integrations, including Salesforce, Google, Microsoft Teams, and Zendesk. Personal AI Assistant provides notes, message writing and translation, and meeting summaries at no extra cost, with usage management possible above 500 minutes per user monthly. Paid plans start at $19.99 per user per month annually, with a 14-day trial on Essentials, Standard, and Premium.
Who it suits
RingEX suits businesses that want calling, meetings, messaging, fax, and team collaboration in one service. It is also intended for organizations using integrations, mobile apps, and business numbers.
What it does well
- Combines calls, meetings, messaging, SMS, and fax
- Custom routing, auto attendant, and voicemail transcription
- More than 500 listed integrations
- AI notes and meeting summaries included
- Supports mobile, desktop, and tablet switching
What to know first
- No permanent free plan
- AI notes usage may be managed above 500 minutes monthly
- Ultimate plan lists Contact Sales
- Standard is listed at $34.99 a month billed monthly
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Essentials | Up to 20 users · 100 toll-free minutes per month | On request |
| Standard | billed monthly · Unlimited users · 1,000 toll-free minutes per month · 100 video participants · 24-hour meeting duration | $34.99 a month |
| Premium | 2,500 toll-free minutes per month · 200 video participants · 8-digit extensions | On request |
| Ultimate | 10,000 toll-free minutes per month · Unlimited storage | On request |
As ringcentral.com lists them, read 21 Sept 2026. The maker's own page has the final word.
Verdict
RingEX brings core business communications and collaboration into one app, with broad integrations and mobile support. Buyers should account for paid plans, usage conditions on AI notes, and plan-specific pricing.
Facts from RingCentral RingEX's own pages
- AI assistant
- Personal AI Assistant provides real-time notes, message writing and translation, and meeting summaries at no extra cost. · ringcentral.com, 27 Sept 2026
- AI usage limit
- RingCentral may manage AI notes usage above 500 minutes per user per month. · ringcentral.com, 27 Sept 2026
- Annual savings
- Annual billing saves up to 33%. · ringcentral.com, 27 Sept 2026
- Auto attendant
- Multi-level auto attendant provides customized greetings and directs callers to employees or departments. · ringcentral.com, 27 Sept 2026
- Business number
- One professional number can handle calls, faxes, and text messages. · ringcentral.com, 27 Sept 2026
- Business numbers
- multiple · ringcentral.com, 21 Sept 2026
- Call routing
- Call paths can be customized by business hours, team availability, or custom rules. · ringcentral.com, 27 Sept 2026
- Company reach
- RingCentral says it serves over 600,000 businesses worldwide and supports more than 100 countries. · ringcentral.com, 27 Sept 2026
- Core communications
- The platform combines calls, video meetings, messaging, SMS, and fax in one app. · ringcentral.com, 27 Sept 2026
- Desktop and mobile apps
- Yes · ringcentral.com, 21 Sept 2026
- Founded
- 1999 · ringcentral.com, 23 Sept 2026
- Free plan
- No · ringcentral.com, 21 Sept 2026
- Free tier limits
- The page lists free trials but does not state a permanent free plan or free-tier limits. · ringcentral.com, 27 Sept 2026
- Free trial
- Essentials, Standard, and Premium offer a free trial; Ultimate lists Contact Sales. · ringcentral.com, 27 Sept 2026
- Headquarters
- Belmont, California, United States · ringcentral.com, 23 Sept 2026
- Included users
- 20 · ringcentral.com, 21 Sept 2026
- Integrations
- RingEX connects with more than 500 integrations, including Salesforce, Google, Microsoft Teams, and Zendesk. · ringcentral.com, 27 Sept 2026
- Mobile apps
- iOS and Android apps support calls, meetings, messaging, faxes, texts, conferences, and settings. · ringcentral.com, 27 Sept 2026
- Service availability
- The service advertises 99.999% availability. · ringcentral.com, 27 Sept 2026
- Security certifications
- Listed certifications and seals include SOC 2, SOC 3, HIPAA, HITRUST CSF, C5, and SkyHigh Enterprise Ready. · ringcentral.com, 27 Sept 2026
- Starting price
- Paid plans start at $19.99 per user per month when billed annually. · ringcentral.com, 27 Sept 2026
- Customer support
- Standard, Premium, and Ultimate include 24/7 unlimited chat and phone support. · ringcentral.com, 27 Sept 2026
- Supported devices
- Users can switch between mobile, desktop, and tablet devices. · ringcentral.com, 27 Sept 2026
- Team collaboration
- Team features include chat, file sharing, project management, task assignment, and calendar sharing. · ringcentral.com, 27 Sept 2026
Where RingCentral RingEX stands on Freedom251
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