VirPhone Hosted PBX is a cloud phone system for managing team extensions and call handling without operating PBX infrastructure on-site. It supports multiple business numbers, auto attendant, advanced call routing, voicemail transcription, and desktop and mobile apps. The service runs on Android, iOS, macOS, web, and Windows. Starter costs 16.99 USD per month per user and includes one DID number, one extension, unlimited calling within the Continental USA, and live support. Business costs 24.99 USD per user per month and adds voicemail-to-email, auto attendant, advanced routing, ring groups, and no strict user limit. Professional costs 32.99 USD per user per month and adds AI voicemail transcription, multi-level IVR, advanced queues, call recording, and CRM options. Named CRM options include Salesforce, HubSpot, and Microsoft Dynamics. Security controls include encrypted traffic and data, role-based access, MFA, and SAML single sign-on.
Who it is for
VirPhone presents Business for growing businesses, reception teams, sales teams, and service businesses. Professional is aimed at multi-location companies and call centers needing recording, queues, reporting, and integrations.
What is good
- Apps for mobile, desktop, and web
- Multiple business numbers supported
- Advanced call routing
- Voicemail transcription available
- CRM integration options on Professional
What to know first
- Pricing is billed per user monthly
- Starter calling is limited to Continental USA
- Call recording is on Professional
- No free plan
Verdict
VirPhone offers tiered hosted PBX features across common desktop, mobile, and browser platforms. The plan choice determines capabilities such as recording, transcription, queues, and CRM connections.
VirPhone Hosted PBX plans and pricing
All plansCompared on business phone systems
- Free plan
- No
- Business numbers
- multiple
- Auto attendant
- Yes
- Call routing
- advanced
- Voicemail transcription
- Yes
- Desktop and mobile apps
- Yes
