SelectVoice Cloud Voice is a hosted VoIP system for business calls from desk phones, mobiles, or softphones. It provides HD calling, device handoff, custom and time-based routing, hunt groups, simultaneous ringing, voicemail-to-email transcription, and an auto attendant. Its browser softphone runs in Chrome or Edge without installing software. Microsoft Teams integration supports certified Direct Routing for PSTN calling, retaining existing numbers, synchronizing presence, and managing service from one portal. SelectVoice advertises more than 300 pre-built integrations, including Salesforce, HubSpot, Xero, Zendesk, and Dynamics 365. CRM screen pops, click-to-dial, automatic logging, contact synchronization, REST API access, and webhooks are also listed. Calls can be recorded on demand or automatically with configurable retention. Deployment options are cloud, on-premise, or hybrid. SelectVoice states that voice traffic uses TLS and SRTP, its cloud service runs in UK data centres, and it offers a 99.99% uptime SLA with automatic failover.
Who it is for
This service suits businesses needing hosted or hybrid business telephony across desk, mobile, and browser endpoints. Its listed sectors include education, healthcare, hospitality, automotive, legal, and serviced offices.
What is good
- HD calling with device handoff
- Browser softphone needs no installation
- Microsoft Teams Direct Routing
- 300+ advertised integrations
- Cloud, on-premise, and hybrid deployment
What to know first
- Pricing is available only on request
- Services are provided through channel partners
- Cloud operation is tied to UK data centres
Verdict
SelectVoice Cloud Voice covers business calling, routing, voicemail, recording, integrations, and Teams connectivity across several deployment models. Buyers will need to contact SelectVoice or a partner for pricing and service details.
SelectVoice Cloud Voice plans and pricing
All plansCompared on business phone systems
- Auto attendant
- Yes
- Call routing
- custom
- Voicemail transcription
- Yes
- Desktop and mobile apps
- Yes


