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Triple Session

What Triple Session is
Triple Session is an AI sales coaching platform for recording calls, evaluating them against a sales playbook, and helping representatives work on identified gaps. The company says its AI analyzes all calls captured through its meeting bot or call recording integrations. Its coaching process uses scorecards to assess calls and assign each representative a training focus, with courses, roleplay, and example call clips available to support development. Call integrations listed include Google Meet, Zoom, Teams, Aircall, and Kixie; HubSpot and Salesforce are listed for CRM connections. Coaching insights can be surfaced in Slack, a CRM, email, and dashboards, and the site also describes automations, Zapier, and a public API. Transcription is listed for 99 languages, while the platform is fully translated into English, Portuguese, and Spanish. A free personal plan includes the course library, quizzes, certificates, and three one-time AI call reviews. Team plans are billed annually, have no free trial, and start at $45/user/mo (annual). The company says implementation takes two to four weeks, with a few hours each week from a sales leader during setup.
Who it suits
Triple Session is designed for customer-facing Sales, Customer Success, and Support teams at small and mid-market companies. It may suit teams that want call scoring tied to a sales playbook and structured training for individual representatives.
What it does well
- AI analyzes 100% of calls, according to the company.
- Scores calls against coaching scorecards and sales playbooks.
- Assigns representatives a training focus with courses and roleplay.
- Coaching insights can appear in Slack, CRM, email, and dashboards.
- Offers a free personal plan with three one-time AI call reviews.
- SOC 2 Type II compliant with encryption at rest and TLS 1.3 or higher in transit.
What to know first
- Team plans have no free trial.
- Team plans are billed annually.
- The free personal plan includes only three one-time AI call reviews.
- Setup is described as taking two to four weeks.
Limits
The free personal plan includes three one-time AI call reviews. Team plans have no free trial and are billed annually, starting at $45/user/mo (annual).
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Standard Onboarding | $3,000 one time · Custom scorecards · AI calibration · automated workflows · CRM mapping | $3,000, paid once |
| Academy Pro | $45 /user/month (billed annually) · Unlimited content · course certifications · gamification · team course builder · training analytics | $45 a month |
| Advanced Onboarding | $5,000 one time · Standard onboarding · roleplay setup | $5,000, paid once |
| AI Coach | $55 /user/month (billed annually) · Call scoring · AI coaching · deal insights · CRM autofill · call recording · multi-language transcription | $55 a month |
| Academy Pro + AI Coach | $95 /user/month (billed annually) · Academy Pro and AI Coach features · AI roleplay | $95 a month |
| Enterprise | Talk to us · Custom plan · SSO · training content upload · dedicated account manager · advanced support | On request |
As triplesession.com lists them, read 30 Sept 2026. The maker's own page has the final word.
Getting started
- Visit the Triple Session website.
- Choose the free personal plan or review the annual team plans.
- For a team rollout, plan for two to four weeks of setup and a few hours each week from a sales leader.
- Connect calls through the meeting bot or a listed call recording integration.
- Connect HubSpot or Salesforce if needed for CRM workflows.
Verdict
Choose Triple Session if your customer-facing team wants AI call scoring connected to a playbook, with assigned coaching and supporting training materials. The free personal plan offers a way to access courses and a small number of call reviews. Teams should account for annual billing and a setup period of two to four weeks.
Questions
Is there a free plan?
Yes. The free personal plan includes the course library, quizzes, certificates, and three one-time AI call reviews.
How much do team plans cost?
Academy Pro is $45/user/month billed annually, AI Coach is $55/user/month billed annually, and Academy Pro + AI Coach is $95/user/month billed annually.
Is there a free trial for team plans?
No. The pricing FAQ says team plans do not have a free trial and are billed annually.
Which platforms and call integrations are listed?
Triple Session lists API and web platforms. Listed call integrations include Google Meet, Zoom, Teams, Aircall, and Kixie.
Which CRM connections are listed?
HubSpot and Salesforce are listed for CRM connections.
What languages does it support?
The pricing comparison lists transcription in 99 languages. The platform is fully translated into English, Portuguese, and Spanish.
Facts from Triple Session's own pages
- AI data handling
- The homepage FAQ says it does not train external models on customer data and segregates customer data by tenant. · triplesession.com, 30 Sept 2026
- Call coverage
- The company says its AI analyzes 100% of calls, using its meeting bot or call recording integrations. · triplesession.com, 30 Sept 2026
- Coaching
- Its coaching flow scores calls against scorecards and assigns each rep a training focus, with courses, roleplay and example call clips. · triplesession.com, 30 Sept 2026
- Free access
- The pricing FAQ describes a free personal plan with the course library, quizzes, certificates and three one-time AI call reviews. · triplesession.com, 30 Sept 2026
- Implementation
- The homepage FAQ says setup from kickoff to live coaching takes two to four weeks and requires a few hours a week from a sales leader during setup. · triplesession.com, 30 Sept 2026
- Integrations
- The site lists Google Meet, Zoom, Teams, Aircall and Kixie for calls, and HubSpot and Salesforce for CRM connections. · triplesession.com, 30 Sept 2026
- Intended customers
- The homepage FAQ describes the product as designed for customer-facing Sales, Customer Success and Support teams at small and mid-market companies. · triplesession.com, 30 Sept 2026
- Languages
- The pricing comparison lists transcription in 99 languages; the homepage FAQ says English, Portuguese and Spanish are fully translated platform languages. · triplesession.com, 30 Sept 2026
- Security
- The security page says Triple Session is SOC 2 Type II compliant, encrypts customer data at rest and uses TLS 1.3 or higher in transit. · triplesession.com, 30 Sept 2026
- Support
- Ticket and email support are included in every listed team plan; Slack support and priority support are listed for Academy Pro + AI Coach and Enterprise. · triplesession.com, 30 Sept 2026
- Trial terms
- The pricing FAQ says team plans do not have a free trial and are paid and billed annually. · triplesession.com, 30 Sept 2026
- What it does
- Triple Session describes itself as an AI sales coaching platform that records calls, scores them against a sales playbook, and trains reps to address gaps. · triplesession.com, 30 Sept 2026
- Workflows
- The site says coaching insights can appear in Slack, CRM, email and dashboards, and mentions automations, Zapier and a public API. · triplesession.com, 30 Sept 2026
Where Triple Session stands on Freedom251
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