Freedom251 › Live chat software
ThriveDesk
by ThriveDesk
What ThriveDesk is
ThriveDesk is paid customer-support software for website and messaging conversations. It combines a website chatbot, live agent chat, and visitor tracking, giving teams automated replies, human conversations, and visitor activity in one service. ThriveDesk runs on the web, iOS, and Android, and lists 80 integrations. Two agent seats are included. Pricing starts at $19/mo (annual), with a 7-day trial. The monthly Basic plan costs $29 a month for 2 teammates and 1 inbox. Standard costs $69 a month for 5 teammates and 2 inboxes. Unlimited costs $129 a month for unlimited teammates and 5 inboxes. ThriveDesk was founded in 2021, and its maker is also named ThriveDesk. Teams can compare the included seats, teammate counts, and inbox limits when selecting among plans.
Who it suits
ThriveDesk suits teams handling support through website and messaging channels. It can fit organizations wanting chatbot, live-agent chat, visitor tracking, and access from mobile platforms.
What it does well
- Combines chatbot and live-agent chat
- Tracks visitors
- Available on web, iOS, and Android
- Lists 80 integrations
- Includes two agent seats
What to know first
- No free plan is listed
- Trial lasts 7 days
- Basic includes one inbox
- Monthly plans limit teammates and inboxes
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Basic | Monthly · 2 teammates · 1 inbox | $29 a month |
| Standard | Monthly · 5 teammates · 2 inboxes | $69 a month |
| Unlimited | Monthly · Unlimited teammates · 5 inboxes | $129 a month |
As thrivedesk.com lists them, read 20 Sept 2026. The maker's own page has the final word.
Verdict
ThriveDesk combines automated and human support conversations with visitor tracking across web and mobile platforms. Its plan limits and paid-only model make teammate and inbox capacity central to the choice.
Facts from ThriveDesk's own pages
- Included agent seats
- 2 · thrivedesk.com, 20 Sept 2026
- Website chatbot
- Yes · thrivedesk.com, 20 Sept 2026
- Chat channels
- website+messaging · thrivedesk.com, 20 Sept 2026
- Founded
- 2021 · thrivedesk.com, 28 Sept 2026
- Free plan
- No · thrivedesk.com, 20 Sept 2026
- Listed integrations
- 80 · thrivedesk.com, 20 Sept 2026
- Live agent chat
- Yes · thrivedesk.com, 20 Sept 2026
- Paid from
- 19 · thrivedesk.com, 20 Sept 2026
- Visitor tracking
- Yes · thrivedesk.com, 20 Sept 2026
Where ThriveDesk stands on Freedom251
- Live chat software#69 of 94