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Slaask
What Slaask is
Slaask is a paid customer service app for teams that use Slack, bringing customer and team communications into Slack. It provides a website chatbot, live-agent chat, visitor tracking and omnichannel chat channels. Listed use cases include presales, lead and customer support, bug reports, marketing automation, customer intelligence and feature requests. Teams can create a branded chatbot for ongoing engagement with leads and customers. Other listed tools include surveys, multilingual support, chat backups, canned responses, conversation routing, analytics and automated messaging. Slaask lists 50 integrations, including Twitter, Facebook, Zapier, Pipedrive, HubSpot, Zendesk, Salesforce, Google Analytics and Trello. It runs on web, iOS, Android and API access. Standard costs $29 a month, billed monthly, for one brand, unlimited conversations and unlimited team members. Plus costs 49.00 USD monthly for two brands, Pro 99.00 USD for five, and Enterprise 199.00 USD with unlimited brand coverage. A 14-day trial is available, but there is no free plan.
Who it suits
Slaask suits Slack-using teams handling presales, support, bug reports, marketing automation or feature requests. It also fits organizations needing branded chat across web and mobile channels.
What it does well
- Website chatbot and live-agent chat
- Unlimited Standard conversations and team members
- 50 listed integrations
- Web, iOS, Android and API access
- 14-day trial available
What to know first
- No free plan
- Paid Slack plan adds its own price
- Higher plans cost more monthly
- Free accounts may be deleted when inactive
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Standard | Monthly · 1 brand · unlimited conversations · unlimited team members | $29 a month |
| Plus | Monthly · 2 brands · includes Standard features | $49 a month |
| Pro | Monthly · 5 brands · includes Plus features | $99 a month |
| Enterprise | Monthly · unlimited brand coverage · includes Pro features | $199 a month |
As get.slaask.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
Slaask combines Slack-based customer communication with chat, routing, analytics and integrations. Its monthly plans differ by brand coverage and added capabilities, while the 14-day trial lets teams evaluate the service before paying.
Facts from Slaask's own pages
- Chatbot
- Slaask says customers can create a personalized chatbot aligned with their company brand identity to engage leads and customers around the clock. · get.slaask.com, 11 Oct 2026
- Chat channels
- omnichannel · get.slaask.com, 21 Sept 2026
- Conversation allowance
- The Standard plan lists unlimited conversations, and the pricing FAQ defines a conversation as an interaction with a starting point, interested party, live back-and-forth, and ending point. · get.slaask.com, 11 Oct 2026
- Data protection
- Slaask’s GDPR page says customers act as data controllers and Slaask acts as processor of their customers’ data. · get.slaask.com, 11 Oct 2026
- Features
- The feature list includes surveys, multilingual support, chat backups, canned responses, conversation routing, analytics, and automated messaging. · get.slaask.com, 11 Oct 2026
- Free-account inactivity
- The terms say Slaask may delete a non-paying free-plan account and its data if it has fewer than 10 conversations in the prior 90 days. · get.slaask.com, 11 Oct 2026
- Free plan
- No · get.slaask.com, 21 Sept 2026
- Integrations
- The integrations directory lists tools including Twitter, Facebook, Zapier, Pipedrive, HubSpot, Zendesk, Salesforce, Google Analytics, and Trello. · get.slaask.com, 11 Oct 2026
- Live agent chat
- Yes · get.slaask.com, 21 Sept 2026
- Mobile apps
- The feature list says Slaask can be deployed on mobile apps, and its pricing page includes iOS and Android SDKs in Standard. · get.slaask.com, 11 Oct 2026
- Plan distinction
- Plus adds Facebook and Twitter, screensharing and video chat, multilingual support, a sales assistant bot, HTTPS help desk, automated messaging, and 50+ integrations. · get.slaask.com, 11 Oct 2026
- Privacy
- The privacy policy says it is effective May 24, 2018 and states that it is in line with the GDPR. · get.slaask.com, 11 Oct 2026
- Product
- Slaask describes itself as a customer service app for Slack users that brings team and customer communications together in Slack. · get.slaask.com, 11 Oct 2026
- Security
- The Plus plan lists a secure help desk using HTTPS, and the feature catalog describes the widget as fast, secure, and reliable. · get.slaask.com, 11 Oct 2026
- Slack requirement
- Slaask says it works with any Slack plan, and using it with a paid Slack plan adds the Slack plan price to Slaask’s listed price. · get.slaask.com, 11 Oct 2026
- Paid from
- 29 · get.slaask.com, 21 Sept 2026
- Support
- Standard includes 24/7 human support, and the GDPR page says questions are accepted 24/7 via live chat or email. · get.slaask.com, 11 Oct 2026
- Use cases
- Slaask lists presales, lead and customer support, bug reports, marketing automation, customer intelligence, and feature requests as use cases. · get.slaask.com, 11 Oct 2026
- Visitor tracking
- Yes · get.slaask.com, 21 Sept 2026
Where Slaask stands on Freedom251
- Live chat software#66 of 94