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Visitlead Live Chat
What Visitlead Live Chat is
Visitlead Live Chat is paid website chat software from a company in Offenhausen, Austria. It supports text, voice and video contact with visitors, plus visitor tracking, history, a live heatmap and detailed visitor information. Screen-View shows page views, mouse positions and clicks in real time. Screen sharing covers desktop applications, websites and slides across Windows, macOS, iOS and Android without extra participant software. Lead tools include exit-intent prompts, customizable widgets and FormPeek, which displays current and past form inputs, including unsubmitted forms. Smart routing assigns visitors by skills, language, region, responsibility and workload, while internal team chat supports text, voice and video. Integrations include WordPress, TYPO3, Magento, Shopify, Joomla and several analytics services. The tracking code can be used on any compatible site, with no extra charge for other applications. Plans start at $24 a month per licence, include email and phone support, and offer a 14-day trial without a card.
Who it suits
It suits website teams needing visitor chat, monitoring, lead engagement and routing. Businesses can choose plans based on licences and visitor volume.
What it does well
- Text, voice and video visitor chat
- Real-time visitor tracking and heatmap
- Screen sharing without participant installation
- Smart routing by skills and workload
- 14-day trial without payment card
What to know first
- No free plan
- 40,000 visitors monthly per paid licence
- Features hide when account limit is reached
- Prices exclude VAT
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Live Chat + | per month / licence; prices without VAT; annual billing shown as -15% · 40.000 visitors/month per paid licence · unlimited conversations and concurrent chats | $24 a month |
| RTM | per month / licence; prices without VAT; annual billing shown as -15% · 40.000 visitors/month per paid licence · unlimited conversations and concurrent chats | $39 a month |
| Dynamics | per month / licence; prices without VAT; annual billing shown as -15% · 40.000 visitors/month per paid licence · unlimited conversations and concurrent chats | $56 a month |
As visitlead.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
Visitlead combines live conversations, visitor observation and routing tools for websites. Confirm expected visitor volume and licence requirements before selecting a plan.
Facts from Visitlead Live Chat's own pages
- Chat channels
- website · visitlead.com, 21 Sept 2026
- Co-browsing
- Screen-View lets operators see visitors’ page views, mouse positions and clicks in real time. · visitlead.com, 12 Oct 2026
- Compatibility
- Visitlead says it can be used on any site where its tracking code can be inserted, with no extra charge for use in other applications. · visitlead.com, 12 Oct 2026
- Free plan
- No · visitlead.com, 21 Sept 2026
- Headquarters
- Offenhausen, Austria · visitlead.com, 28 Sept 2026
- Integrations
- The product lists CMS, shop and blog integrations including WordPress, TYPO3, Magento, Shopify and Joomla, and automatic analytics support for Google Analytics, Kissmetrics, Mixpanel, Piwik, Woopra and Snowplow. · visitlead.com, 12 Oct 2026
- Lead engagement
- Features include exit intent, customizable interactive widgets and FormPeek, which shows current and past form inputs, including for unsubmitted forms. · visitlead.com, 12 Oct 2026
- Live agent chat
- Yes · visitlead.com, 21 Sept 2026
- Plan limit
- Each paid licence includes 40,000 visitors per month; if the account limit is reached, features are hidden, and higher volumes can be ordered additionally. · visitlead.com, 12 Oct 2026
- Product
- Visitlead describes itself as live chat software with text, voice and video chat for contacting website visitors. · visitlead.com, 12 Oct 2026
- Routing and team tools
- Smart routing matches visitors to operators by factors including skills, language, region, responsibility and workload; internal team chat supports text, voice and video. · visitlead.com, 12 Oct 2026
- Screen sharing
- Users can share desktop applications, websites and slides across Windows, macOS, iOS and Android without requiring participants to install additional software. · visitlead.com, 12 Oct 2026
- Security and privacy
- The pricing page lists SSL security and an advanced privacy protection mode; the features page says visitor records are stored anonymously by default. · visitlead.com, 12 Oct 2026
- Support
- All three listed plans include email and phone support and an advanced manual. · visitlead.com, 12 Oct 2026
- Trial
- The maker offers a 14-day free trial and says registration requires no credit card and the trial account has no cancellation obligation. · visitlead.com, 12 Oct 2026
- Visitor monitoring
- The product offers real-time tracking, a live heatmap, visitor history and detailed visitor information. · visitlead.com, 12 Oct 2026
- Visitor tracking
- Yes · visitlead.com, 21 Sept 2026
Where Visitlead Live Chat stands on Freedom251
- Live chat software#62 of 94