Freedom251 › Live chat software
Lime Talk
by Lime Talk
What Lime Talk is
Lime Talk is a paid website chat service for businesses and e-shops. Operators can speak with visitors through a customizable widget and view geographic location, time on site, referral source, and the page being viewed. Additional visitor information can be saved. Rules can trigger personalized messages, such as when someone spends more than two minutes on a conversion page. Widget settings include colors, text, photos, design, position, multilingual text, and forms. Lime Talk supports web, iOS, Android, and an API; mobile replies use third-party XMPP/Jabber applications. Its feature list includes Google Analytics, API access, and installation tutorials for Shopify, WordPress, Magento, PrestaShop, and Google Tag Manager. The service states SSL encryption, EU data centers, user access rights, and GDPR compliance. A new account receives a 180-day free trial, then uses prepaid credits.
Who it suits
Lime Talk suits businesses that need website visitor chat, tracking, and rule-based outreach. It also fits teams installing chat on common commerce and content platforms.
What it does well
- Visitor location and referral details shown
- Rules trigger personalized messages
- Widget supports multilingual text and forms
- 180-day free trial
- Unlimited websites on listed Lime Talk plan
What to know first
- No free plan after trial
- Only one operator chats at once
- Mobile access requires third-party XMPP/Jabber apps
- Widget disappears when credits run out
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Lime Talk | First 180 days free; then prepaid credits, with one credit per operator per month. Credit packages shown in the Help Center are USD 36.0 (6 credits), USD 64.8 (12), USD 115.2 (24), and USD 201.6 (48); prices exclude VAT. · One plan with all features · unlimited conversations and history · unlimited operators’ conversations · multiple websites supported | Free |
| White-labeled chatbox | From USD 8.4 per operator per month, depending on quantity discount; without VAT. Credit consumption per operator is doubled when branding is removed. · Remove the “Powered by Lime Talk” logo and link · available on request | $8.40 a month |
As limetalk.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
Lime Talk provides website live chat with visitor context, customization, and integrations. Buyers should account for prepaid-credit billing and the one-operator conversation limit.
Facts from Lime Talk's own pages
- Automated messages
- Operators can send personalized messages based on rules such as a visitor spending more than two minutes on a conversion page. · limetalk.com, 11 Oct 2026
- Chat channels
- website · limetalk.com, 20 Sept 2026
- Company
- Lime Talk is operated by Lime Inspirations, s.r.o., at Opletalova 10, Prague 1, Czech Republic. · limetalk.com, 11 Oct 2026
- Customization
- The chat widget supports custom colors, text, photos, design, and positioning, as well as multilingual text and forms. · limetalk.com, 11 Oct 2026
- Founded
- 2012 · limetalk.com, 28 Sept 2026
- Free plan
- No · limetalk.com, 20 Sept 2026
- Headquarters
- Prague 1, Czech Republic · limetalk.com, 28 Sept 2026
- Integrations
- The feature list includes a Google Analytics connection and API, and installation tutorials are provided for platforms including Shopify, WordPress, Magento, PrestaShop, and Google Tag Manager. · limetalk.com, 11 Oct 2026
- Live agent chat
- Yes · limetalk.com, 20 Sept 2026
- Mobile access
- Operators can reply from mobile devices using third-party XMPP/Jabber applications; mobile chat is limited to being online, replying, and viewing or saving some visitor information. · limetalk.com, 11 Oct 2026
- Notable limit
- Only one operator can chat with a visitor at a time, though other operators can watch or take over the conversation. · limetalk.com, 11 Oct 2026
- Product
- Lime Talk is an online chat service for websites and e-shops intended to help businesses communicate with visitors and increase sales. · limetalk.com, 11 Oct 2026
- Security and privacy
- The feature list states that Lime Talk uses SSL encryption, has EU data centers and user access rights, and is GDPR compliant. · limetalk.com, 11 Oct 2026
- Paid from
- 4.2 · limetalk.com, 20 Sept 2026
- Support
- The plan includes fast customer support, and the Help Center provides setup, usage, billing, and troubleshooting guidance. · limetalk.com, 11 Oct 2026
- Trial and billing
- The Help Center says new accounts receive a 180-day free trial; afterward, service runs on prepaid credits, and the chat widget stops appearing if credit runs out while chat history and settings remain available. · limetalk.com, 11 Oct 2026
- Visitor overview
- The visitor overview shows geographic location, time on site, referral source, and the page a visitor is browsing, and allows additional information to be saved. · limetalk.com, 11 Oct 2026
- Visitor tracking
- Yes · limetalk.com, 20 Sept 2026
Where Lime Talk stands on Freedom251
- Live chat software#61 of 94