Freedom251 › Live chat software
Kommunicate
by Kommunicate
What Kommunicate is
Kommunicate is a paid customer-support and messaging platform combining a website chatbot, live agent chat, visitor tracking and omnichannel channels. It runs on the web, iOS and Android and lists 38 integrations. One agent seat is included in the base offering. Pricing starts at $34/mo (annual), with a 30-day trial and no free plan. Starter costs $40 a month when billed monthly and includes one AI agent, one team member, 250 conversations per month, approximately 10,000 messages and one year of chat history. Professional costs $200 a month billed monthly, providing two AI agents, three team members, 2,000 conversations monthly, approximately 80,000 messages and two years of history. Enterprise has custom AI-agent and seat counts, discounted conversation and message pricing, Salesforce, HubSpot and Zapier integrations, a dedicated account manager, SLA-backed support, and SSO and identity management. Kommunicate was founded in 2020 and is headquartered in Bengaluru, Karnataka, India.
Who it suits
Kommunicate suits support teams that need chatbot, live-agent and omnichannel conversations across web and mobile. Enterprise features target organizations needing custom capacity, identity management or dedicated support.
What it does well
- Combines chatbot and live agent chat
- Includes visitor tracking and omnichannel channels
- Runs on web, iOS and Android
- Lists 38 integrations
- Offers a 30-day trial
What to know first
- No free plan
- Starter includes one team member
- Starter limits conversations to 250 monthly
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | Billed monthly. · 1 AI agent · 1 team member · 250 conversations/month · ~10K messages · 1-year chat history | $40 a month |
| Professional | Billed monthly. · 2 AI agents · 3 team members · 2,000 conversations/month · ~80K messages · 2-year chat history | $200 a month |
| Enterprise | Custom number of AI agents and seats · Discounted conversation/message pricing · Salesforce, HubSpot, and Zapier integrations · Dedicated account manager · SLA-backed support · SSO and identity management | On request |
As kommunicate.io lists them, read 20 Sept 2026. The maker's own page has the final word.
Verdict
Kommunicate combines automated and human support channels with mobile and web access. Its plans scale from a limited Starter package to Professional and a custom Enterprise option.
Facts from Kommunicate's own pages
- Included agent seats
- 1 · kommunicate.io, 20 Sept 2026
- Website chatbot
- Yes · kommunicate.io, 20 Sept 2026
- Chat channels
- omnichannel · kommunicate.io, 20 Sept 2026
- Founded
- 2020 · kommunicate.io, 28 Sept 2026
- Free plan
- No · kommunicate.io, 20 Sept 2026
- Headquarters
- Bengaluru, Karnataka, India · kommunicate.io, 28 Sept 2026
- Listed integrations
- 38 · kommunicate.io, 20 Sept 2026
- Live agent chat
- Yes · kommunicate.io, 20 Sept 2026
- Paid from
- 34 · kommunicate.io, 20 Sept 2026
- Visitor tracking
- Yes · kommunicate.io, 20 Sept 2026
Where Kommunicate stands on Freedom251
- Live chat software#70 of 94
- Customer Messaging Platforms#17 of 22
- Conversational Support Software#25 of 27