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Synology Photos

by Synology Photos

Free plan AndroidExtensioniPhoneMacSelf-hostedWeb+1

Visit Synology Photos Alternatives Pricing

Synology Photos's own site

What Synology Photos is

Synology Photos is a photo and video management tool that runs in DSM and needs a Synology NAS for private storage. It lets users browse, search, upload, preview, group, and share media. The mobile app can automatically back up photos and videos to the NAS. Users can share individual items or albums through links that have access passwords or expiration dates. Shared Space allows selected users to work together, with access and editing rights controlled at folder level. Organization tools include custom and conditional albums, automatic grouping, and face and object recognition on supported NAS models. RAW files are supported; previewing HEIC/HEVC files and compressed videos requires Synology Image Assistant. The software is free, with no paid premium tiers listed. Mobile apps require iOS 16 or later or Android 11 or later, and TV apps support Apple TV and Android TV. Chrome and Safari are recommended for browser use.

Who it suits

It suits Synology NAS owners who want to organize, back up, and share photos and videos. Shared Space may suit households or groups that need folder-level collaboration.

What it does well

  • Free, with no paid premium tiers listed
  • Mobile app can back up photos and videos automatically
  • Share links can use passwords or expiration dates
  • Supports RAW files and automatic album grouping

What to know first

  • Requires a Synology NAS for private storage
  • Face and object recognition is limited to certain NAS models
  • HEIC/HEVC previews require Synology Image Assistant
  • Drag-and-drop uploads are limited to 5,000 files per upload

Limits

Facial and object recognition are limited to certain NAS models. Drag-and-drop uploads support up to 5,000 files per upload; HEIC/HEVC previews and compressed video previews require Synology Image Assistant.

Plans

PlanBilled and limitsPrice
FreeRequires a Synology NASFree
Synology PhotosNo paid premium tier · Requires a Synology NAS running DSM 7.0 or laterFree

As synology.com lists them, read 21 Sept 2026. The maker's own page has the final word.

Getting started

  1. Visit the Synology Photos website.
  2. Use a Synology NAS to store photos privately.
  3. For mobile use, install the app on iOS 16 or above or Android 11 or above.
  4. For browser use, choose Chrome or Safari.
  5. Use the TV app with Apple TV or Android TV.

Overview

Synology Photos is a photo and video library manager for people who own a Synology NAS and want their collection stored there. It suits households and individuals looking for mobile backup, album organization, and controlled sharing; it is a poor fit if you want a standalone cloud photo service.

Key features

Backup and organization

The mobile app can automatically back up photos and videos to a Synology NAS, making it useful as an ongoing home-library workflow rather than just a place to browse. Custom and conditional albums, automatic grouping, and face and object recognition offer several ways to organize a large collection. Recognition is limited to certain NAS models, so check compatibility before relying on it. Face search is supported.

Sharing and collaboration

Individual photos, videos, and albums can be shared by link with a password or an expiration date. Shared Space lets selected users collaborate, with access and editing rights controlled at folder level. Those controls suit family or small-group libraries, though they depend on the NAS owner managing shared folders.

Formats and previews

Original-quality storage and RAW files are supported. HEIC and HEVC previews, along with compressed video playback, require Synology Image Assistant. That extra requirement matters if those formats are central to your library. Drag-and-drop uploads are capped at 5,000 files per upload.

Pricing

Synology Photos is free, with no paid premium tiers and no free trial. The Free plan costs nothing and the Synology Photos plan costs nothing; both require a Synology NAS. The price is appealing if you already own compatible hardware, but it is not a zero-cost substitute for the NAS itself.

Platforms

Synology Photos supports Android, iOS, macOS, web, Windows, and an extension. The mobile app requires iOS 16 or above or Android 11 or above. TV apps support Apple TV and Android TV; for web use, Synology recommends Chrome and Safari. A desktop app is supported.

Who it's for

Choose Synology Photos if you want to keep a photo and video collection on your own Synology NAS, back it up from mobile devices, and share selected albums or files with controlled access. It makes most sense for existing NAS owners who can confirm their model supports the features they need. Look elsewhere if you need storage without buying or maintaining a Synology NAS, or if your workflow depends on HEIC/HEVC previews without Image Assistant.

Pros and cons

  • Pro: Mobile automatic backup covers both photos and videos, keeping the library on the NAS.
  • Pro: Link passwords and expiration dates, plus folder-level collaboration rights, give owners useful control over sharing.
  • Pro: Original-quality and RAW support serve users with demanding archives.
  • Con: A Synology NAS is required, so the free software is not a standalone storage service.
  • Con: Recognition works only on certain NAS models, and HEIC/HEVC previews or compressed video need Synology Image Assistant.
  • Con: Drag-and-drop uploads cannot exceed 5,000 files at a time.

Alternatives

Google Cloud Storage is a better direction when you need a cloud storage service with API, Linux, macOS, web, or Windows access rather than a NAS-based photo manager; its pricing is usage-based and varies by storage class and bucket location.

Azure Storage Mover fits migration work between on-premises systems and Azure or AWS to Azure, rather than browsing and sharing a personal photo library. Its capabilities carry no software charge, though standard storage, transaction, and networking charges apply.

Cloudsfer is worth considering for web-based migration jobs: its Free Tier includes 1GB, while Essential costs $100 a month for 100GB, with $1.20 per GB overage and one parallel job.

NetApp Data Migrator is another migration-focused option.

Synology Active Backup for SaaS is the closer fit for backing up Microsoft 365 or Google Workspace from a Synology NAS; it is a free add-on with no software license required.

StoneFly Migrate is another free, web-based migration option.

Atempo Lina is an alternative for Linux, macOS, self-hosted, and Windows environments, with custom pricing.

Data Dynamics StorageX suits storage migration needs where a paid, terabyte-consumption pricing model is preferred.

For related categories, browse Photo Management Software, Photo Storage Services, NAS Backup Software, Storage Migration Software, Storage Replication Software, and Google Workspace Backup Software.

Verdict

Synology Photos is a strong choice for existing Synology NAS owners who want free, original-quality photo and video management with mobile backup and tightly scoped sharing. Its main advantage is keeping these workflows together around the user's NAS; its decisive drawback is that NAS ownership and model compatibility gate the experience. Choose a different service if you need a standalone hosted library or rely on recognition and previews your NAS setup cannot support.

Verdict

Synology Photos brings browsing, organization, backup, and sharing workflows together for users with a Synology NAS. Check NAS model support and the separate preview requirement if you rely on recognition or HEIC/HEVC media.

Questions

How much does Synology Photos cost?

The listed plan is free. It requires a Synology NAS, and there are no paid premium tiers.

Does Synology Photos have a free plan or trial?

It has a free plan. There is no free trial.

What devices does it support?

Platforms include Android, iOS, macOS, Windows, web, and an extension. The mobile apps require iOS 16 or above or Android 11 or above; TV apps support Apple TV and Android TV.

Does it support sharing and family use?

Users can share photos, videos, or albums through links with passwords or expiration dates. Shared Space supports collaboration, and family sharing is listed.

Does it support RAW and HEIC/HEVC files?

RAW files are supported. Synology Image Assistant is required for HEIC/HEVC previews and compressed video previews.

Who makes Synology Photos?

The maker is Synology Photos, headquartered in Banqiao District, New Taipei City, Taiwan. The maker was founded in 2000.

Facts from Synology Photos's own pages

Automatic albums
The package can automatically group media into People, Subjects, Places, Tags, Videos, and Recently Added albums. · synology.com, 21 Oct 2026
Backup
The mobile app can automatically back up photos and videos to the user's Synology NAS. · synology.com, 3 Oct 2026
Browser support
Synology Photos recommends Chrome and Safari for web use. · synology.com, 3 Oct 2026
Collaboration
Shared Space allows selected users to collaborate, with access and editing rights set at folder level. · synology.com, 3 Oct 2026
Company facts
LinkedIn lists Synology as founded in 2000, headquartered in New Taipei City, Taiwan, with 501–1,000 employees. · linkedin.com, 21 Oct 2026
Company name and ownership
LinkedIn identifies the company as Synology and lists it as a public company. · linkedin.com, 21 Oct 2026
Company review rating
Synology’s Trustpilot company profile shows 1.6 out of 5 from 318 reviews; this is a company-wide rating, not a Synology Photos product rating. · trustpilot.com, 21 Oct 2026
Conditional albums
Conditional albums automatically include photos that match the conditions a user sets. · synology.com, 21 Oct 2026
Developer API
The pages reviewed did not provide an official Synology Photos API guide; community documentation describes reverse-engineered Foto and FotoTeam web APIs for browsing, searching, albums, and downloads. · github.com, 21 Oct 2026
Documentation and install
Synology’s Quick Start guide explains installation through DSM Package Center, setup of personal and shared spaces, and basic web and mobile navigation. · kb.synology.com, 21 Oct 2026
Extensibility
The community API documentation describes authentication through Synology’s API endpoints and lists separate API families for Personal Space and Shared Space. · github.com, 21 Oct 2026
Face recognition
People albums use face recognition, and users can name, hide, or merge recognized faces. · kb.synology.com, 21 Oct 2026
Format compatibility
The listed image formats include common formats such as JPEG, PNG, WebP, and RAW variants; additional previews for HEIC, HEIF, and HIF require Image Assistant. · synology.com, 21 Oct 2026
Formats
RAW files are supported, while HEIC/HEVC previews or compressed videos require Synology Image Assistant. · synology.com, 3 Oct 2026
Founded
2000 · synology.com, 28 Sept 2026
Free plan
Yes · synology.com, 21 Sept 2026
Headquarters
Banqiao District, New Taipei City, Taiwan · synology.com, 28 Sept 2026
Hosting model
Synology Photos requires a Synology NAS and stores the library on that NAS, making it a self-hosted product rather than a standalone cloud service. · play.google.com, 21 Oct 2026
Image Assistant requirements
The Image Assistant desktop app supports Windows 11 22H2 or later on non-ARM computers and macOS 12.3 or later, while its extension supports Chrome, Edge, Firefox, and Safari. · synology.com, 21 Oct 2026
Integrations
Synology Photos works with Synology Image Assistant, whose desktop app and browser extension generate previews for formats including HEIC and HEVC media. · synology.com, 21 Oct 2026
Limit: backup reliability and organization
An App Store reviewer reported incomplete mobile uploads and said large libraries were hard to organize because albums and tags appeared in flat lists. · apps.apple.com, 21 Oct 2026
Limit: format changes
A Trustpilot reviewer complained that a recent update removed support for some image formats in Synology Photos. · trustpilot.com, 21 Oct 2026
Limit: NAS dependency
Synology Photos cannot be used without a Synology NAS, and the Android listing requires DSM 7.0 or later. · synology.com, 21 Oct 2026
Maker founded
Synology says it was founded in 2000. · synology.com, 3 Oct 2026

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