SuperSmart Moving

Overview

SuperSmart covers much of a move’s operational path, from lead intake and estimates to job documents and dispatch. Estimate building, inventory management, crew scheduling, job management, payment processing, and customer communication are all part of its stated scope. That breadth makes it more relevant to a moving business than a generic customer-management tool, but the deployment and access terms deserve attention before it becomes central to operations.

Key features

Lead handling and estimates

Lead intake detects duplicates, uses location-aware fields, and can autocomplete against client history. Those tools are useful for office teams handling repeat customers or trying to keep records from fragmenting. The estimate builder calculates rate cards, California double-drive-time, and travel charges outside 60 miles, then produces a PDF. Its value is clearest for companies whose quoting needs include those specific rules.

Scheduling, documents, and dispatch

Capacity-aware scheduling shows how many movers are booked and available for a chosen date, giving coordinators a practical view of crew capacity. Document modules cover bills of lading, change orders, releases, damage reports, and storage agreements. Multiple signatures and emailed PDFs support a move’s paperwork flow without limiting it to a single document type.

The dispatch board shows crew progress in real time, and customers can receive an on-the-way SMS with live GPS tracking. That connects office coordination with customer updates on moving day. Integrations include RingCentral, Supermove, Stripe, Twilio, SendGrid, Google Maps, and Google Firebase. The privacy policy describes HTTPS/TLS in transit, encryption at rest for sensitive fields, role-based access, regular updates and monitoring, and says data is not used for advertising or sold to data brokers.

Pricing

Community removes the subscription cost but puts hosting and support outside the package, making it a better fit for teams prepared to run the software themselves. Sustaining Partner is the supported route, but its application requirement and limited seats make it unsuitable for buyers expecting unrestricted sign-up or broad seat availability. The maker offers a demo using a prospect’s own data, with no credit card required for the demo.

Platforms

SuperSmart Moving supports Android, iOS, web, and self-hosted deployment. The self-hosted option is tied to the free Community edition, while mobile access is relevant to workflows involving customers and moving crews.

Who it's for

Moving companies are the intended audience, including office staff coordinating leads, estimates, documents, and schedules, as well as customers and crews involved in the move. It is a stronger fit for businesses that can use its moving-specific quote calculations and document set than for organizations seeking a general-purpose CRM. Teams needing included support should weigh the paid plan’s application and seat limits carefully.

Pros and cons

Pros

• Moving-specific quoting: Rate cards, California double-drive-time, and travel charges outside 60 miles address concrete estimating needs.
• Connected move-day workflows: Capacity-aware scheduling, multiple-signature documents, real-time crew progress, and customer GPS updates span office and field coordination.
• Free self-hosted edition: Community is free forever and open source under AGPL for teams able to manage a self-hosted, unsupported deployment.
• Defined privacy safeguards: The policy describes encryption, role-based controls, and a no-advertising, no-data-broker approach.

Cons

• Community has no support: Teams relying on help from the maker need to consider the paid option.
• Paid access is constrained: Sustaining Partner requires an application and has limited seats, which can complicate adoption across a larger team.
• Free means self-hosted: Organizations wanting a free hosted service should look elsewhere.

Alternatives

Moving Company Software is a useful starting point for comparing products across the category. Moverbase is worth considering for a freemium alternative with Android, iOS, API, and web support; its free plan caps usage at 10 quotes or jobs per month and 20MB storage, while allowing unlimited users. Move and Store may suit teams wanting a web-based free plan with unlimited jobs, quotes, CRM, payments, and storage records, though it carries a 5% application fee.

GS Bilty is an option for buyers focused on document software and willing to consider a paid product with a free trial. For other paid moving-software options, compare SmartMoving, Supermove, and CompuMove. Movegistics offers month-to-month survey packs with no contracts, while MoveitPro+ has a 36-month agreement option.

Verdict

SuperSmart Moving is a strong candidate for moving companies that want estimating, paperwork, scheduling, and dispatch coordinated around the same operation. Its specific quote calculations and move-day tools are the clearest reasons to choose it. Look elsewhere if you need a free hosted product, guaranteed support without an application, or paid access without limited seats.