SmartMoving

Overview

SmartMoving is an all-in-one CRM and operations system for moving companies handling estimates, sales, dispatch, and storage. It is best suited to established movers looking to scale; its resource-aware estimates and broad operational coverage are compelling, but Growth requires a pricing request and API implementation is the customer’s responsibility.

It supports local, intrastate, and interstate moves across the US and Canada, as well as storage, junk removal, packing, and load- or unload-only jobs. The platform is available on the web, iOS, and Android, with API access for eligible users.

Key features

Estimates and sales

A rules-based pricing engine can recommend time, trucks, crew, and cost based on a move’s location, date, and size. That links estimating with resource planning, a useful advantage for operators juggling different job requirements. Growth adds lead routing, automated sales follow-ups, lead lifecycle tracking, and customer communications, giving sales teams tools to manage prospects through the pipeline.

Dispatch and storage

Growth includes local, intrastate, and interstate dispatch, a job calendar showing real-time crew and truck capacity, and drag-and-drop scheduling. This is a practical fit for businesses coordinating multiple crews and vehicles; companies that need those dispatch functions should confirm Growth’s custom price before committing. The plan also includes multi-warehouse storage management, recurring billing, container and vault tracking, and automated late fees, extending its reach beyond move-day operations.

Mobile, integrations, and support

An integrated crew app is available through the Apple App Store and Google Play Store. Listed integrations include QuickBooks Online, Mailchimp, LiveSwitch, Google Maps, RingCentral, calendar sync, payment processing, and RIG Moving Insurance. Support includes live chat, email, a help center, training videos, a dedicated onboarding manager, and a dedicated customer success manager. SmartMoving says onboarding takes an average of three weeks, which gives buyers a useful expectation for implementation planning.

API access

The Open API is available to Growth users. API Basic is free and allows 20,000 calls per month through read-only endpoints, without webhooks. API Premium costs $149 a month, billed $149/month, and raises the quota to 125,000 calls with full read, create, update, and delete access plus webhooks. SmartMoving puts implementation on the customer and does not build custom integrations or provide implementation support, so teams without in-house technical capacity should weigh that limitation carefully.

Pricing

SmartMoving is paid software, with custom pricing for Growth. The plan offers flexible monthly, quarterly, or annual subscriptions and is aimed at established moving companies ready to scale.

The API plans are available only to Growth users. API Basic provides a free monthly allowance of 20,000 read-only calls, while API Premium costs $149 a month, billed $149/month, for 125,000 calls, write access, and webhooks. Basic suits limited read-only connections; Premium is for integrations that need to modify records or receive webhook events. The published quotas make expected usage and API requirements important purchasing questions.

Platforms

SmartMoving supports web, iOS, Android, and API access. The mobile crew app is distributed through the Apple App Store and Google Play Store, making the product relevant to businesses that need both office-side tools and a mobile app for crews.

Who it's for

SmartMoving is a strong candidate for established moving companies managing sales, dispatch, storage, and a range of job types across the US or Canada. Its Growth features are most relevant to operators who need to coordinate crew and truck capacity alongside lead follow-up and storage billing. Smaller businesses or teams seeking a fixed, readily comparable Growth price may prefer to evaluate alternatives before requesting a quote. Buyers should also account for the stated collection of personal information and usage details, including IP addresses and information gathered through cookies and other tracking technologies.

Pros and cons

• Pros: The rules-based estimate engine connects move details to recommendations for staffing, trucks, time, and cost, helping estimators plan resources as well as price work.
• Pros: Growth combines dispatch, capacity-aware scheduling, sales follow-up, and multi-warehouse storage tools, covering more than the move itself.
• Pros: Support includes dedicated onboarding and customer success managers, alongside live chat, email, and training resources.
• Cons: Growth has custom pricing, so buyers cannot assess its cost without requesting a quote.
• Cons: API implementation and custom integrations are left to the customer, which can burden teams without technical resources.
• Cons: API Basic is read-only and has no webhooks; users needing broader access must pay for Premium in addition to Growth.

Alternatives

Moving Company Software is a useful starting point for comparing options across the category.

• Moverbase is worth considering if a free plan and unlimited users matter more than SmartMoving’s stated Growth capabilities; its free tier is capped at 10 quotes or jobs per month and 20MB of storage.
• SuperSmart Moving suits buyers who want open-source, self-hosted software and can accept an as-is Community plan with no support.
• Move and Store is an option for buyers seeking a free plan with unlimited jobs, quotes, CRM, payments, and storage records, while accepting a 5% application fee.
• Moventry may suit businesses focused on lead tracking that can work within its free tier of up to 20 leads per month.
• CompuMove is another paid moving-software option, with web, Windows, and self-hosted platforms.
• GS Bilty may suit buyers looking for a paid option with a free trial and support for mobile, desktop, and web platforms.
• Supermove is another paid option available on web, iOS, and Android.
• GetMoved may suit operators who prefer to pay by booked lead, with pricing starting at $3 per lead.

Verdict

Choose SmartMoving if you run an established moving company and want one system spanning resource-aware estimates, sales follow-up, dispatch, and storage. Its strongest case is the breadth of Growth’s operational tools; look elsewhere if you need predictable upfront pricing or expect the vendor to handle API integration work.