Steppr

What Steppr is
Steppr is no-code product onboarding software for SaaS teams, combining product tours, checklists, and banner or modal announcements in a JavaScript snippet. Teams build tours on their own site with a click-to-build picker, choosing tooltip, modal, or hotspot steps without a Chrome extension. Checklist items can start a tour, open a URL, or fire on a tracked event; with users keyed through identify(), completion carries across devices. Targeting can use URLs and user traits. Page-load, URL-change, and event-based triggers are available on Growth and higher plans. Tour analytics show per-step reach, completion, dismissal, and drop-off, with rates for unique users and attempts. Integrations include Slack incoming webhooks, generic HTTPS webhooks, and two-way Segment support. Steppr offers a 7-day trial, with annual billing starting at $24/mo; there is no free plan. Monthly active user caps are hard limits, and reaching one pauses tours, checklists, and announcements for the rest of that calendar month without overage charges. Steppr does not include surveys, an NPS module, or session replay.
Who it suits
Steppr suits SaaS teams that want to create in-product tours, checklists, and announcements without code. Teams should check the plan caps and feature exclusions against their onboarding needs.
What it does well
- Build tours on-site without a Chrome extension
- Checklist completion can persist across devices
- Analytics include reach, completion, dismissal, and drop-off
- Supports Slack webhooks, HTTPS webhooks, and Segment
What to know first
- No free plan; 7-day trial only
- Monthly active user caps pause serving when reached
- Does not include surveys, NPS, or session replay
- Event-based triggers start at Growth
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Scale | $199/mo per workspace; or $165/mo annually - 2 months free · 25,000 MAU · unlimited tours, checklists, announcements, seats and domains | $199 a month |
| Starter | $29/mo per workspace; or $24/mo annually - 2 months free · 2,500 MAU · 5 tours · 1 checklist (up to 5 items) · 3 announcements · 3 seats · unlimited domains | $29 a month |
| Growth | $99/mo per workspace; or $82/mo annually - 2 months free · 10,000 MAU · 20 tours · 3 checklists (up to 10 items) · 10 announcements · 10 seats · unlimited domains | $99 a month |
| Enterprise | Custom · Unlimited MAU · everything in Scale · SSO (SAML / OIDC) · audit log and retention controls · SLA and dedicated support · custom MSA / DPA | On request |
As steppr.io lists them, read 4 Oct 2026. The maker's own page has the final word.
Verdict
Steppr combines several onboarding tools and reports detailed tour activity. Compare its hard monthly active user caps and plan-specific triggers with your expected usage before choosing a plan.
Facts from Steppr's own pages
- Analytics
- Tour analytics report per-step reach, completion, dismissal, and drop-off using both unique-user and attempt-level rates. · steppr.io, 4 Oct 2026
- Checklists
- Checklist items can launch a tour, visit a URL, or fire on a track event, and completion state persists per end user across devices when keyed on identify(). · steppr.io, 4 Oct 2026
- Data handling
- Steppr says its infrastructure is hosted in the United States and lists Railway, Postgres, Stripe, Resend, Bunny CDN, Plausible, and Google Cloud among its subprocessors. · steppr.io, 4 Oct 2026
- Integrations
- Steppr supports Slack incoming webhooks, generic HTTPS webhooks, and Segment in both directions; Zapier’s Webhooks-by-Zapier can use its generic endpoint, while a native Zapier app is on the roadmap. · steppr.io, 4 Oct 2026
- Notable exclusions
- Steppr says it does not include surveys, an NPS module, or session replay. · steppr.io, 4 Oct 2026
- Product
- Steppr is no-code product onboarding software for SaaS, bundling product tours, checklists, and banner or modal announcements into a JavaScript snippet. · steppr.io, 4 Oct 2026
- Security and privacy
- The privacy policy says Steppr uses encryption in transit, access controls, secret rotation, and audit logging, and does not sell personal information. · steppr.io, 4 Oct 2026
- Support
- The site says customers can email [email protected] and a human will reply; Enterprise includes SLA and dedicated support. · steppr.io, 4 Oct 2026
- Targeting
- Targeting supports URL and user-trait rules, while triggers include page load, URL change, and event-based triggers on Growth and above. · steppr.io, 4 Oct 2026
- Tour authoring
- Tours support tooltip, modal, and hotspot steps, authored with a click-to-build picker on the customer’s site without a Chrome extension. · steppr.io, 4 Oct 2026
- Usage limits
- Plans have hard monthly active user caps; when a cap is reached, the SDK pauses serving tours, checklists, and announcements for the rest of the calendar month without overage charges. · steppr.io, 4 Oct 2026
- Webhook security
- Webhook payloads use HMAC-SHA256 signatures, replay-protection timestamps, and event IDs for deduplication. · steppr.io, 4 Oct 2026
Where Steppr stands on Freedom251
- Onboarding Bots#20 of 27
- Customer Onboarding Software#27 of 31
- User Onboarding Software#28 of 30
- Product Adoption Software#30 of 32