SAWIN Service Automation is field service management software for plumbing and other home service contractors. Its workflows bring scheduling, dispatching, invoicing, payroll, time management, and reporting into one system. Technicians can use the mobile application to receive assignments, get directions, attach job photos and notes, collect customer signatures, and send invoices. The Android listing also includes job video and customer history, while the iOS app is listed for iPhone and iPad. SAWIN synchronizes customer, product, service, deposit, invoice, and payment information with QuickBooks. SAWIN Enterprise also names Sage Intacct as an accounting integration. GPS fleet tracking shows current fleet locations and can share technician arrival estimates with customers. Contractors can manage maintenance agreements, recurring appointments, and field service memberships; phone system connections can book work orders for incoming calls. SAWIN Enterprise is described as a self-hosted platform with a financial and accounting backend, intended for commercial and residential HVAC, plumbing, electrical, and other field service businesses. An estimate builder, a dispatch board, work orders, invoice payments, and GPS or route tracking are listed capabilities. SAWIN is paid, with pricing available on request.
Who it is for
SAWIN suits plumbing and other home service contractors that need scheduling, dispatch, invoicing, and technician mobile tools. Enterprise is also described for commercial and residential HVAC, electrical, and other field service businesses that want a self-hosted platform.
What is good
- Mobile technicians can capture photos, notes, signatures, and invoices.
- QuickBooks sync covers customers, services, deposits, invoices, and payments.
- GPS tracking shows fleet locations and can share technician ETAs.
- Supports maintenance agreements, recurring appointments, and memberships.
What to know first
- Pricing is available only on request.
- Enterprise is described as self-hosted, which may not suit every deployment preference.
Verdict
Choose SAWIN if your field service team needs dispatch and invoicing alongside mobile technician tools, fleet tracking, or maintenance agreements. Ask about pricing and deployment details before choosing, since pricing is on request and Enterprise is described as self-hosted.
Get started with SAWIN Service Automation
- Visit the SAWIN plumbing website.
- Contact SAWIN to request pricing or an Enterprise demo.
- Choose the web or self-hosted deployment route that fits your business.
- Install SAWIN-MobileTech from Google Play or Apple’s App Store for technician mobile access.
Questions about SAWIN Service Automation
How much does SAWIN cost?
SAWIN is paid, and pricing is available on request. The Enterprise plan invites prospective customers to request a demo.
Which platforms are supported?
The listed platforms are Android, iOS, self-hosted, and web. SAWIN-MobileTech is listed for Android, iPhone, and iPad.
Does it work with QuickBooks?
Yes. SAWIN synchronizes customers, products, services, deposits, invoices, and payments with QuickBooks. SAWIN Enterprise also names Sage Intacct as an integration.
What can technicians do in the mobile app?
They can receive job assignments, view directions, add photos and notes, capture signatures, and send invoices. The Android listing also names video and customer history.
Can SAWIN track vehicles and appointments?
GPS fleet tracking provides real-time fleet locations and can share technician ETAs with customers. The product also supports recurring appointments.
SAWIN Service Automation plans and pricing
All plansCompared on plumbing software
- Estimate builder
- Yes
