The Service Manager

Web · Android · iPhone · API

Freedom report

Two barsScore 5.2

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

The Service Manager is ranked #20 of 34 in plumbing software on Freedom251. It runs on Android, API, iOS, Web. There is no free plan. A free trial is offered.

Compared on plumbing software

Free plan: No
Mobile app: Yes
Estimate builder: Yes
Work orders: Yes
Invoice payments: Yes
GPS or route tracking: Yes

Best The Service Manager alternatives

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The record

Product: TSMPlus is a cloud-based field service and asset management platform for managing work from the first quote through the final invoice.
Core features: The product includes project and job management, quoting, purchasing, invoicing, preventative maintenance, and asset tracking.
Scheduling: The maker lists scheduling as a TSMPlus feature.
Mobile access: Technicians can access job details and customer history and update jobs from a smartphone or tablet.
Integrations: The maker lists MYOB and Xero accounting integrations.
Industry focus: TSM says it particularly focuses on HVAC businesses and describes its solutions for HVAC&R and electrical industries.
Custom workflows: The maker says it configures workflows to suit businesses and adapt as they change.
Compliance tools: The product supports custom checklists, compliance records, and audit-ready reports.
Security: TSM's terms say it maintains commercially reasonable administrative, physical, and technical safeguards for customer data.
Backups: For the Evolution platform, TSM says it sets up routine data backups on the customer server and recommends customer backups to an FTP server.
Support: The terms say help documentation and support resources are provided, while professional services are optional and fee-based.
Trial: The maker offers a free 21-day trial.
Availability: The terms and conditions say the products and services described on the site are available to Australian-based persons unless stated otherwise.
Workflow: It includes tools for job and project management, quoting, purchasing, invoicing, preventative maintenance, and asset tracking.

Where it ranks on Freedom251

Best Plumbing Software in 2026#20 of 34

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Sources

theservicemanager.com· checked 7 Oct 2026
theservicemanager.com/how-tsm-plus-supercharges-technician-pr· checked 7 Oct 2026
theservicemanager.com/grow-your-hvacr-or-electrical-business-· checked 7 Oct 2026
theservicemanager.com/integrations/· checked 7 Oct 2026
theservicemanager.com/terms-of-service/· checked 7 Oct 2026
theservicemanager.com/about-us/· checked 7 Oct 2026
theservicemanager.com/terms-and-conditions/· checked 7 Oct 2026
theservicemanager.com/going-paperless-a-step-by-step-guide-to· checked 7 Oct 2026
theservicemanager.com/job-management-software-for-australian-· checked 7 Oct 2026