The Service Manager

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What The Service Manager is

The Service Manager offers TSMPlus, a cloud-based field service and asset management platform covering work from the first quote through the final invoice. Its tools include project and job management, quoting, purchasing, invoicing, preventative maintenance, asset tracking, scheduling, work orders, estimate building, invoice payments, and business reporting. Technicians can use a smartphone or tablet to view job details and customer history and update jobs. Businesses can configure workflows as their operations change and create digital checklists, SWMS, compliance forms, compliance records, and audit-ready reports. TSMPlus integrates with MYOB and Xero accounting platforms. The product is available through web, Android, iOS, and API platforms, with a mobile app and GPS or route tracking listed. TSM focuses particularly on HVAC businesses and also describes HVAC&R and electrical industries. Pricing is available on request, with a free 21-day trial. Site terms say availability is for Australian-based persons unless stated otherwise.

Who it suits

It is aimed at field-service businesses, especially HVAC, HVAC&R, and electrical companies. Teams needing mobile technician updates, compliance records, scheduling, and accounting integrations may find it suitable.

What it does well

Covers quoting through final invoicing
Mobile access for technicians
MYOB and Xero integrations
Configurable compliance checklists and reports
Available on web, Android, iOS, and API

What to know first

Pricing is available only on request
No free plan is offered
Terms limit availability to Australian-based persons unless stated otherwise

Limits

The trial lasts 21 days, and there is no free plan. Pricing is provided on request; optional professional services carry fees.

Getting started

Open the Service Manager website
Request pricing from TSM
Start the free 21-day trial
Use TSMPlus on web, Android, or iOS
Connect MYOB or Xero if required
Configure workflows, checklists, and compliance forms

Verdict

TSMPlus brings field-service operations, asset management, mobile work, compliance, and accounting connections into one platform. Its industry focus and configurable workflows may fit Australian service businesses, while buyers should confirm pricing and availability.

Questions

How much does TSMPlus cost?

TSM lists paid pricing on request. A free 21-day trial is available.

Which platforms support TSMPlus?

TSMPlus is offered for web, Android, iOS, and API access.

Does it integrate with accounting software?

Yes. The listed accounting integrations are MYOB and Xero.

Can technicians work from mobile devices?

Yes. Technicians can view job details and customer history and update jobs from a smartphone or tablet.

Who does TSMPlus focus on?

TSM particularly focuses on HVAC businesses and describes solutions for HVAC&R and electrical industries.

What compliance tools are included?

Businesses can create custom checklists, SWMS, and compliance forms, with compliance records and audit-ready reports.

Facts from The Service Manager's own pages

Accounting integrations: A maker article says TSMPlus integrates with accounting platforms including MYOB and Xero. · theservicemanager.com, 7 Oct 2026
Availability: The terms and conditions say the products and services described on the site are available to Australian-based persons unless stated otherwise. · theservicemanager.com, 7 Oct 2026
Backups: For the Evolution platform, TSM says it sets up routine data backups on the customer server and recommends customer backups to an FTP server. · theservicemanager.com, 7 Oct 2026
Compliance: A maker article says users can create digital checklists, SWMS, and compliance forms for technicians to complete on mobile devices. · theservicemanager.com, 7 Oct 2026
Compliance tools: The product supports custom checklists, compliance records, and audit-ready reports. · theservicemanager.com, 7 Oct 2026
Core features: The product includes project and job management, quoting, purchasing, invoicing, preventative maintenance, and asset tracking. · theservicemanager.com, 7 Oct 2026
Custom workflows: The maker says it configures workflows to suit businesses and adapt as they change. · theservicemanager.com, 7 Oct 2026
Features: The maker lists scheduling, mobile solutions, business reporting, and integrations among TSMPlus features. · theservicemanager.com, 7 Oct 2026
Hosting: A maker article states that TSMPlus is hosted in Microsoft Azure Australian data centres. · theservicemanager.com, 7 Oct 2026
Industry focus: TSM says it particularly focuses on HVAC businesses and also supports any field service business. · theservicemanager.com, 7 Oct 2026
Integrations: The maker lists MYOB and Xero accounting integrations. · theservicemanager.com, 7 Oct 2026
Maker history: The home page describes TSM as Australian-founded with over 30 years of experience delivering software for HVAC&R and electrical industries. · theservicemanager.com, 7 Oct 2026
Mobile access: Technicians can access job details and customer history and update jobs from a smartphone or tablet. · theservicemanager.com, 7 Oct 2026
Product: TSMPlus is a cloud-based field service and asset management platform for managing work from the first quote through the final invoice. · theservicemanager.com, 7 Oct 2026
Scheduling: The maker lists scheduling as a TSMPlus feature. · theservicemanager.com, 7 Oct 2026
Security: TSM's terms say it maintains commercially reasonable administrative, physical, and technical safeguards for customer data. · theservicemanager.com, 7 Oct 2026
Support: A maker article says TSMPlus offers support and training to help with implementation and use. · theservicemanager.com, 7 Oct 2026
Trial: The maker advertises a free 21-day trial. · theservicemanager.com, 7 Oct 2026
Workflow: It includes tools for job and project management, quoting, purchasing, invoicing, preventative maintenance, and asset tracking. · theservicemanager.com, 7 Oct 2026

Where The Service Manager stands on Freedom251

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