Freedom251 › Field Service Management Software
ServiceTrade
by ServiceTrade
What ServiceTrade is
ServiceTrade is paid field service software for coordinating service jobs, dispatch, technicians, and customer transactions. Its Select plan includes a dispatch board and map scheduler, service and job tracking, equipment history, online quotes, and a technician app for Android and iOS; office users are unlimited. The product supports invoicing and payments, offline mode, route optimization, customer portals, and recurring jobs. Premium includes Select features and adds AI-powered smart features, business insights, technician tasking and timecards, advanced quoting and invoicing workflows, and a customer service portal. Enterprise includes Premium features, plus support for multi-brand and multi-region operations, advanced sales workflows, recurring contract pricing and proposals, parts and inventory management, and technician capacity planning. ServiceTrade is made by ServiceTrade, founded in 2012 and headquartered in Durham, North Carolina. Pricing is available on request.
Who it suits
ServiceTrade may suit field service businesses coordinating technicians, dispatch, jobs, and customer transactions. Its Enterprise plan is listed for operations spanning multiple brands and regions.
What it does well
- Select includes unlimited office users.
- Technician app supports Android and iOS.
- Supports offline mode and route optimization.
- Recurring jobs are supported.
- Enterprise includes inventory management and capacity planning.
What to know first
- Pricing is available on request.
- Premium and Enterprise features require higher plans.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Select | Unlimited office users · Android and iOS technician app · Dispatch board and map scheduler · Service and job tracking · Equipment history · Live chat, email, and phone support · QuickBooks integration | On request |
| Premium | Everything in Select · AI features · Business insights · Technician tasking and timecards · Project management · Advanced quoting and invoicing · Customer portal · Custom integrations | On request |
| Enterprise | Everything in Premium · Tech capacity planner · Multi-brand and multi-region operations · Advanced sales workflows · Recurring contract pricing and proposals · Parts and inventory management | On request |
As servicetrade.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the ServiceTrade website.
- Choose Select, Premium, or Enterprise based on the listed plan features.
- Contact ServiceTrade for pricing.
Verdict
ServiceTrade groups field service tools into three plans, with features expanding from Select to Enterprise. Ask the maker for pricing and confirm which tier covers the workflows you need.
Questions
How much does ServiceTrade cost?
ServiceTrade is paid, and pricing is available on request.
What does Select include?
Select includes unlimited office users, a technician app for Android and iOS, a dispatch board and map scheduler, service and job tracking, equipment history, and online quotes.
What does Premium add?
Premium includes everything in Select, plus AI-powered smart features, business insights, technician tasking and timecards, advanced quoting and invoicing workflows, and a customer service portal.
What does Enterprise add?
Enterprise includes everything in Premium, plus multi-brand and multi-region operations, advanced sales workflows, recurring contract pricing and proposals, parts and inventory management, and technician capacity planning.
Can technicians use ServiceTrade offline?
Yes. ServiceTrade supports offline mode, and its technician app is available for Android and iOS.
Where is ServiceTrade based?
ServiceTrade is headquartered in Durham, North Carolina, United States, and was founded in 2012.
Facts from ServiceTrade's own pages
- Company
- ServiceTrade says it was founded in 2012 and is headquartered in Durham, North Carolina. · servicetrade.com, 11 Oct 2026
- Customer portal
- Customers can use an online service portal for service information and communicate through online quotes and after-service reports. · servicetrade.com, 11 Oct 2026
- Founded
- 2012 · servicetrade.com, 23 Sept 2026
- Headquarters
- Durham, North Carolina, United States · servicetrade.com, 23 Sept 2026
- Inspections
- The product supports digital inspections, compliance reporting, and converting inspection findings into deficiencies and repairs. · servicetrade.com, 11 Oct 2026
- Integration limits
- Integration data flows and sync timing vary, and additional setup, subscription, implementation, or third-party fees may apply. · servicetrade.com, 11 Oct 2026
- Integrations
- Listed integrations include QuickBooks, Sage Intacct, Microsoft Dynamics 365, Acumatica, and other accounting, ERP, compliance, fleet, and business tools. · servicetrade.com, 11 Oct 2026
- Invoicing and payments
- Yes · servicetrade.com, 21 Sept 2026
- Mobile platforms
- both · servicetrade.com, 21 Sept 2026
- Offline mode
- Yes · servicetrade.com, 21 Sept 2026
- Operations
- The platform connects office and field operations with scheduling, dispatch, job tracking, project management, and billing workflows. · servicetrade.com, 11 Oct 2026
- Pricing basis
- Pricing is based mainly on the number of technicians and the selected suite; the pricing page directs prospective customers to request pricing. · servicetrade.com, 11 Oct 2026
- Purpose
- ServiceTrade is field service management software built for commercial fire protection and mechanical contractors. · servicetrade.com, 11 Oct 2026
- Recurring jobs
- Yes · servicetrade.com, 21 Sept 2026
- Route optimization
- Yes · servicetrade.com, 21 Sept 2026
- Security
- ServiceTrade reports SOC 2 Type 1 certification, secure single sign-on, role-based permissions, encrypted data transmission, and regular security testing. · servicetrade.com, 11 Oct 2026
- Support
- Support options include help documentation, email, in-app chat, and phone; the support page says telephone support is available to paid subscription plan customers. · servicetrade.com, 11 Oct 2026
- Target industries
- ServiceTrade lists mechanical service, fire protection and life safety, commercial HVAC, electrical, refrigeration, and kitchen exhaust cleaning as industries it serves. · servicetrade.com, 11 Oct 2026
- Technician app
- The technician app provides job and customer details, asset history, service tasks, forms, GPS time tracking, and tools to document work. · servicetrade.com, 11 Oct 2026
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