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Best SAP SuccessFactors Enterprise Service Management Alternatives in 2026

Updated

20 apps from HR service delivery software ranked against SAP SuccessFactors Enterprise Service Management on the same published basis.

  1. 1
    LBi HR HelpDesk Free plan AndroidiOSself-hostedWeb Free6.5
    SAP SuccessFactors Enterprise Service Management vs LBi HR HelpDesk
  2. 2
    Hornbill IT Asset Management AndroidapiiOSWebWin 5.6
    SAP SuccessFactors Enterprise Service Management vs Hornbill IT Asset Management
  3. 3
    Avature AndroidapiiOSWeb 5.5
    SAP SuccessFactors Enterprise Service Management vs Avature
  4. 4
    Sunrise HRCM Free trial AndroidapiiOSWeb 5.5
    SAP SuccessFactors Enterprise Service Management vs Sunrise HRCM
  5. 5
    Workday Benefits AndroidapiiOSWeb 5.5
    SAP SuccessFactors Enterprise Service Management vs Workday Benefits
  6. 6
    Applaud HR Case Management AndroidiOSWeb 5.4
    SAP SuccessFactors Enterprise Service Management vs Applaud HR Case Management
  7. 7
    Infor Learning Management System Free trial apiWeb 5.4
    SAP SuccessFactors Enterprise Service Management vs Infor Learning Management System
  8. 8
    Neocase HR Case Management AndroidapiiOSWeb 5.4
    SAP SuccessFactors Enterprise Service Management vs Neocase HR Case Management
  9. 9
    Servicely HR Service Delivery apiWeb 5.4
    SAP SuccessFactors Enterprise Service Management vs Servicely HR Service Delivery
  10. 10
    Debrief Web 5.3
    SAP SuccessFactors Enterprise Service Management vs Debrief
  11. 11
    Dovetail HR Case Management apiWeb 5.3
    SAP SuccessFactors Enterprise Service Management vs Dovetail HR Case Management
  12. 12
    Infor HR Service Delivery AndroidiOSWeb 5.3
    SAP SuccessFactors Enterprise Service Management vs Infor HR Service Delivery
  13. 13
    Ivanti Neurons for Enterprise Service Management Free trial AndroidapiiOSself-hostedWeb 5.3
    SAP SuccessFactors Enterprise Service Management vs Ivanti Neurons for Enterprise Service Management
  14. 14
    Matrix42 FastViewer Free trial AndroidiOSMacself-hostedWeb €45/mo5.3
    SAP SuccessFactors Enterprise Service Management vs Matrix42 FastViewer
  15. 15
    Agentforce Contact Center Free trial AndroidapiextensioniOSWeb $50/mo5.2
    SAP SuccessFactors Enterprise Service Management vs Agentforce Contact Center
  16. 16
    Dayforce HR Service Delivery AndroidWeb 5.2
    SAP SuccessFactors Enterprise Service Management vs Dayforce HR Service Delivery
  17. 17
    Matrix42 HR Service Management Web 5.2
    SAP SuccessFactors Enterprise Service Management vs Matrix42 HR Service Management
  18. 18
    Dayforce Scheduling AndroidapiiOSWeb 5.1
    SAP SuccessFactors Enterprise Service Management vs Dayforce Scheduling
  19. 19
    ServiceNow HR Service Delivery AndroidapiiOSWeb 5.1
    SAP SuccessFactors Enterprise Service Management vs ServiceNow HR Service Delivery
  20. 20
    Darwinbox AndroidapiiOSWeb 5.0
    SAP SuccessFactors Enterprise Service Management vs Darwinbox

SAP SuccessFactors Enterprise Service Management alternatives compared

#AppScoreFree planFromRuns on
1LBi HR HelpDesk6.5Free planFreeAndroid, iOS, self-hosted, Web
2Hornbill IT Asset Management5.6Android, API, iOS, Web, Windows
3Avature5.5Android, API, iOS, Web
4Sunrise HRCM5.5Android, API, iOS, Web
5Workday Benefits5.5Android, API, iOS, Web
6Applaud HR Case Management5.4Android, iOS, Web
7Infor Learning Management System5.4API, Web
8Neocase HR Case Management5.4Android, API, iOS, Web
9Servicely HR Service Delivery5.4API, Web
10Debrief5.3Web
11Dovetail HR Case Management5.3API, Web
12Infor HR Service Delivery5.3Android, iOS, Web
13Ivanti Neurons for Enterprise Service Management5.3Android, API, iOS, self-hosted, Web, Windows
14Matrix42 FastViewer5.3No€45/moAndroid, iOS, Mac, self-hosted, Web, Windows
15Agentforce Contact Center5.2No$50/moAndroid, API, Browser, iOS, Web
16Dayforce HR Service Delivery5.2Android, Web
17Matrix42 HR Service Management5.2Web
18Dayforce Scheduling5.1Android, API, iOS, Web
19ServiceNow HR Service Delivery5.1Android, API, iOS, Web
20Darwinbox5.0Android, API, iOS, Web
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Questions about SAP SuccessFactors Enterprise Service Management alternatives

What is the best alternative to SAP SuccessFactors Enterprise Service Management?

LBi HR HelpDesk, number 1 in HR service delivery software with a score of 6.5 out of 10. The others here: Hornbill IT Asset Management, Avature, Sunrise HRCM and 16 more.

What is the best free alternative to SAP SuccessFactors Enterprise Service Management?

LBi HR HelpDesk is the best-ranked alternative with a free plan. 1 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.