Servicely HR Service Delivery gives employees a self-service portal for finding HR guidance and handling common requests. Employees can search for answers and policies, check leave balances, submit HR cases, and access services such as recruitment support. HR teams can manage requests, employee documents, onboarding and offboarding, cases, and knowledge in the same solution. A no-code/low-code workflow builder automates processes including employee requests, approvals, onboarding, offboarding, and follow-ups. An AI virtual agent provides support around the clock for common HR inquiries, while reports and dashboards offer insights into HR service activity. Servicely says the product can connect with an existing HRIS through a secure REST API. For cloud services it supports token-authenticated REST APIs; connections to on-premises systems can use PowerShell, ODBC, or REST APIs. Named integrations include Microsoft Intune, Microsoft Entra ID, Microsoft SCCM, Microsoft Graph API, Slack, Microsoft Teams, Lansweeper, NinjaOne, and Netsuite. The cloud platform uses dedicated single-tenant customer instances. Servicely says customer data is not used to train AI models and is encrypted at rest and in transit with AES-256. Prospective customers can arrange a live demo through Servicely.
Who it is for
This product suits HR teams that want to centralize employee services, requests, cases, and workflows alongside an existing HRIS. It also fits organizations looking to offer employees self-service for policies, leave balances, and common HR questions.
What is good
- Employees can access HR self-service at any time.
- Workflows can automate requests, approvals, onboarding, and offboarding.
- The AI virtual agent handles common HR inquiries around the clock.
- REST API integration can connect an existing HRIS.
- Customer instances use dedicated single-tenant architecture.
What to know first
- Pricing is available only by request.
- A live demo must be arranged through Servicely's team.
Verdict
Choose Servicely HR Service Delivery if your HR team needs an employee portal, case and document management, and automated workflows alongside an HRIS. Teams that need a published price should look elsewhere, since Servicely provides pricing on request.
Get started with Servicely HR Service Delivery
- Visit the Servicely HR Service Delivery page.
- Contact Servicely to request a quote and arrange a live demo.
- Connect the product to an HRIS through its secure REST API, if needed.
- Choose integration methods for cloud or on-premises systems.
- Use the web platform or API.
Questions about Servicely HR Service Delivery
How much does Servicely HR Service Delivery cost?
Pricing is provided on request. Contact Servicely's team for a quote for your business.
Is there a free trial?
Servicely offers a live demo arranged through its team. No trial duration is given.
Which platforms does it support?
The listed platforms are web and API.
Can Servicely connect to an existing HRIS?
Yes. Servicely says it can integrate with an HRIS through a secure REST API.
What integrations are listed?
Named integrations include Microsoft Intune, Microsoft Entra ID, Microsoft SCCM, Microsoft Graph API, Slack, Microsoft Teams, Lansweeper, NinjaOne, and Netsuite.
How does Servicely handle customer data?
Servicely says customer instances are single-tenant, customer data is not used to train AI models, and data is encrypted at rest and in transit using AES-256.
Servicely HR Service Delivery plans and pricing
All plansCompared on HR service delivery software
- Employee portal
- Yes
- Knowledge base
- Yes
- Workflow automation
- Yes
- SLA management
- Yes
- Approval workflows
- Yes
