Salesforce HR Service is ranked #22 of 26 in HR service delivery software on Freedom251. It runs on Web. There is no free plan. Paid plans start at $15/mo.
Salesforce HR Service plans and pricing
All plansAI Agents for Employees $15/mo Billed annually Unmetered Agentforce actions for employee usage · AI-driven workflows · Support across Slack, Teams, Portal, and Chat · 50+ pre-built service catalog items salesforce.com · 22 Sept 2026
HR Service Desk - Enterprise Edition $50/mo Billed annually Unified agentic case management · Employee Service Portal · Generative Knowledge Management · Employee Enablements · Approvals and Notifications salesforce.com · 22 Sept 2026
HR Service Desk - Unlimited Edition $75/mo Billed annually Everything in Enterprise Edition · Sandboxes · Premier Support Access · Predictive AI salesforce.com · 22 Sept 2026
Add-On: Agentforce for Service $125/mo AI Agent for Fulfillers · Unmetered flex credit usage · Service Rep Assistant · Real-time translations in 65 languages · Agentic SLA summaries and Service AI Analytics salesforce.com · 22 Sept 2026
Compared on HR service delivery software
- Free plan
- No
- Paid from
- $15/user/mo
- Employee portal
- Yes
- Knowledge base
- Yes
- Workflow automation
- Yes
- SLA management
- Yes
- Request channels
- 4 channels
- Approval workflows
- Yes
