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Propertyware
What Propertyware is
Propertyware is cloud-based property management software for residential property managers, with a focus on companies managing single-family homes. It brings together online rent collection, tenant and owner portals, maintenance management, accounting, and lease management. The portals give tenants and owners secure access around the clock for communication, rent payments, and maintenance requests. Managers can configure workflows, automate processes, and create reports. Accounting tools cover portfolios, cash or accrual methods, bank reconciliations, budgets, and custom financial reports.
The maintenance app for iOS and Android supports inspections, work orders, project management, invoicing, and billing. Propertyware’s open API allows two-way data exchange, with connections described for Property Meld, zInspector, HubSpot, and Renter Inc. A personal Implementation Consultant is assigned to each customer, and onboarding takes approximately 45 business days. Support is available by ticket or phone weekdays from 7:30 a.m. to 7:00 p.m. Central Time, excluding holidays. Propertyware is paid, with Basic, Plus, and Premium plans, and a limited-access free trial is available by request without a credit card.
Who it suits
Propertyware suits residential property managers, particularly companies focused on single-family properties that need accounting, leasing, maintenance, and rent collection in one system. Its portals and mobile maintenance tools may also fit teams coordinating work with tenants and owners.
What it does well
- Online rent collection and tenant and owner portals
- Accounting includes reconciliations, budgets, and financial reports
- Mobile maintenance app supports inspections and work orders
- Open API supports two-way data exchange
- Each customer receives a personal Implementation Consultant
What to know first
- There is no free plan
- Plans have monthly minimums of $250, $350, and $450
- Screening and payment transaction fees apply
- Enterprise/API adds $1 per unit per month
Limits
There is no free plan. Basic has a $250 monthly minimum, Plus a $350 monthly minimum, and Premium a $450 monthly minimum; each has an implementation fee of twice the monthly subscription price. Billable units are adjusted in increments of 50, and screening and payment transaction fees apply.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Basic | per unit, per month; $250 monthly minimum; implementation fee 2X monthly subscription · global customization and reports · marketing · property management · owner and tenant portals · maintenance · accounting · screening · payments · unlimited support, storage and online training · two-way text messaging · eSignature · inspections · maintenance projects · vendor portals | $1 a month |
| Plus | per unit, per month; $350 monthly minimum; implementation fee 2X monthly subscription · Basic package features; package availability varies by check-marked feature | $1.50 a month |
| Premium | per unit, per month; $450 monthly minimum; implementation fee 2X monthly subscription · Basic package features; package availability varies by check-marked feature | $2 a month |
| Enterprise/API add-on | additional per unit, per month on any package · Enterprise/API access; transaction fees apply for screening and payments; billable units adjusted in 50-unit increments | $1 a month |
| Maintenance Contact Center | per unit, per month; $300 setup fee · 24/7 answering service for maintenance and emergency calls | $1.10 a month |
| AssetProtect | per policy, per month; no setup fee · Coverage for rental-property and tenant liability risks | $12 a month |
| Leasing Contact Center | per unit, per month; $300 setup fee · Agents capture and manage leasing calls and email | $2.85 a month |
| Professional Websites | per month; setup fee as low as $500 · Websites integrated with Propertyware | $99 a month |
As propertyware.com lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://www.propertyware.com/
- Choose a plan: Basic, Plus, or Premium
- Request the limited-access free trial, which does not require a credit card
- Work with the assigned Implementation Consultant during onboarding
- Use the iOS or Android maintenance app for inspections and work orders
Verdict
Propertyware is worth considering for single-family residential managers seeking connected accounting, portals, leasing, and maintenance tools. Buyers should account for each plan’s monthly minimum, implementation fee, and transaction-related fees; those seeking a free plan should look elsewhere.
Questions
Does Propertyware have a free plan?
No. It offers a limited-access free trial by request, and no credit card is required.
What does Propertyware cost?
Basic is $1 per unit per month with a $250 monthly minimum; Plus is $1.50 per unit per month with a $350 monthly minimum; Premium is $2 per unit per month with a $450 monthly minimum. Each plan also has an implementation fee equal to twice the monthly subscription price.
Which platforms does Propertyware support?
The listed platforms are Android, iOS, web, and API. The maintenance app is available for iOS and Android.
What can tenants and owners do through the portals?
The portals provide secure 24/7 access for communication, rent payments, and maintenance requests.
Does Propertyware connect to other products?
Its open API supports two-way data exchange. Connections described by the maker include Property Meld, zInspector, HubSpot, and Renter Inc.
Facts from Propertyware's own pages
- Accounting
- Its accounting module supports accounts receivable and payable, bank reconciliation, ACH owner payments, cash or accrual accounting, budgets and custom financial reports. · propertyware.com, 15 Oct 2026
- Property accounting
- Yes · propertyware.com, 23 Sept 2026
- API and integrations
- The open API supports two-way data exchange; the maker describes uses including connections to Property Meld, zInspector, HubSpot, and Renter Inc. · propertyware.com, 8 Oct 2026
- Company founding and headquarters
- LinkedIn lists Propertyware as founded in 2001 and headquartered in Richardson, Texas. · linkedin.com, 15 Oct 2026
- Company legal name
- Crunchbase identifies the legal entity as RealPage, Inc., with Propertyware acquired by RealPage. · crunchbase.com, 15 Oct 2026
- Company size
- LinkedIn lists the Propertyware, a RealPage Company profile in the 1,001–5,000 employee range. · linkedin.com, 15 Oct 2026
- Custom workflows
- The product supports customized workflows, automatic processes, and reports. · propertyware.com, 8 Oct 2026
- Documentation
- The support center publishes knowledge articles with procedural instructions, permissions requirements, exports, scheduling and report-version maintenance. · support.propertyware.com, 15 Oct 2026
- Free plan
- No · propertyware.com, 23 Sept 2026
- Free trial terms
- Propertyware advertises a limited-access free trial and says no credit card is required. · propertyware.com, 15 Oct 2026
- Gartner listing
- Gartner Peer Insights lists Propertyware as a public-company product founded in 2001 with Richardson headquarters and 1,001–5,000 employees, but shows no peer reviews. · gartner.com, 15 Oct 2026
- Google Play app listing
- The Propertyware Vendors Android listing shows 1K+ downloads and describes project, task, time, photo, location and vendor-comment functions; it states data is encrypted in transit. · play.google.com, 15 Oct 2026
- Hosted delivery
- Terms describe a hosted online application accessed through an encrypted browser interface rather than customer self-hosting. · propertyware.com, 15 Oct 2026
- Implementation
- Each customer is partnered with a personal Implementation Consultant, and the maker’s FAQ says onboarding takes approximately 45 business days. · propertyware.com, 8 Oct 2026
- Implementation and migration
- Implementation includes a dedicated consultant, training, Propertyware University and migration assistance from AppFolio, Tenant Pro, Buildium, Rent Manager, PROMAS and Yardi. · propertyware.com, 15 Oct 2026
- Lease management
- Yes · propertyware.com, 23 Sept 2026
- License terms
- The service is licensed on a revocable, non-exclusive, non-transferable basis for internal business use and forbids resale, derivative works, reverse engineering and competitive use. · propertyware.com, 15 Oct 2026
- Limit: mobile experience
- Apple App Store reviewers report login failures, blank search results, crashes and a need to use separate apps for different workflows. · apps.apple.com, 15 Oct 2026
- Limit: payment and data issues
- Capterra reviews cite unreliable payment processing, duplicate payments, missing work orders or applications and other operational glitches. · capterra.com, 15 Oct 2026
- Limit: performance and outages
- Capterra and G2 reviews mention buffering, slow performance, crashes, glitches and occasional site downtime. · capterra.com, 15 Oct 2026
- Limit: usability and learning curve
- Independent reviewers repeatedly report that navigation is unintuitive, training is needed and the interface can feel difficult to learn. · getapp.com, 15 Oct 2026
- Maintenance management
- Yes · propertyware.com, 23 Sept 2026
- Maintenance workflow
- Maintenance tools cover inspections, work orders, projects, vendor coordination, invoicing and billing. · propertyware.com, 15 Oct 2026
- Mobile app
- The Propertyware maintenance app is available for iOS and Android and supports inspections, work orders, project management, invoicing, and billing. · propertyware.com, 8 Oct 2026
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