Freedom251 › Unified Communications Software
Phone.com
by Phone.com
What Phone.com is
Phone.com is a paid business phone service from Phone.com, founded in 2007 and headquartered in Newark, New Jersey. It supports multiple business numbers, custom call routing, an auto attendant, and voicemail transcription. Desktop and mobile apps are available, with access through the web, Windows, macOS, iOS, and Android. The Basic plan lists unlimited minutes, one number per account and user, 50 standard voice features, and video conferencing. Plus adds voicemail transcription and conversational text messaging alongside unlimited minutes. Pro lists unlimited minutes, call recording, call analytics, and 10-year data retention. Phone.com has no free plan. Organizations can use the service to coordinate business calling across desktop and mobile devices.
Who it suits
It suits organizations that need business numbers, custom routing, attendant functions, and calling apps across desktop and mobile platforms.
What it does well
- Supports web and major desktop and mobile platforms
- Multiple business numbers available
- Custom call routing and auto attendant
- Voicemail transcription included
- Pro plan lists call analytics and recording
What to know first
- No free plan
- Starting price requires annual billing
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Basic | Unlimited minutes · 1 number per account and user · 50 standard voice features · Video conferencing | On request |
| Plus | Unlimited minutes · Voicemail transcription · Conversational text messaging | On request |
| Pro | Unlimited minutes · Call recording · Call analytics · 10-year data retention | On request |
As phone.com lists them, read 22 Sept 2026. The maker's own page has the final word.
Verdict
Phone.com combines business calling features with desktop, mobile, and browser access. Its paid-only structure and annual starting price should be considered before choosing a plan.
Facts from Phone.com's own pages
- Auto attendant
- Yes · phone.com, 22 Sept 2026
- Business numbers
- multiple · phone.com, 22 Sept 2026
- Call routing
- custom · phone.com, 22 Sept 2026
- Desktop and mobile apps
- Yes · phone.com, 22 Sept 2026
- Founded
- 2007 · phone.com, 28 Sept 2026
- Free plan
- No · phone.com, 22 Sept 2026
- Headquarters
- Newark, New Jersey, United States · phone.com, 28 Sept 2026
- Voicemail transcription
- Yes · phone.com, 22 Sept 2026
Where Phone.com stands on Freedom251
- Unified Communications Software#17 of 28
- Cloud Communication Platform#23 of 30
- Telephony Software#23 of 29
- Call Management system#24 of 30
- Business Phone Systems#150 of 167