NABD System

What NABD System is

NABD System is a customer-support platform from a company founded in 2002 and headquartered in Alexandria, Egypt. It provides a shared inbox, ticket automation, SLA management, help center, customer portal, and API access. The listed platform is API. Its Free plan costs nothing and includes one inbox, one Facebook page, one Twitter account, three agents, and 0.5 GB of storage. Professional adds three inboxes, three Facebook pages, three Twitter accounts, unlimited live chat, 5 GB storage, and 8x5 EST support, though no price is listed. Enterprise lists unlimited inboxes, Facebook pages, Twitter accounts, live chat, and agents, with 20 GB storage; its price is also not listed. Separate Live Chat Standard and Mobile App Standard plans are listed without prices. The pricing note includes a 14-day trial.

Who it suits

The service suits support teams needing inbox, ticket, SLA, portal, and API functions. Its Free plan is sized for three agents, while Enterprise addresses teams needing unlimited listed resources.

Limits

The Free plan provides one inbox, one Facebook page, one Twitter account, three agents and 0.5 GB of storage. Professional lists three inboxes and 5 GB of storage, while Enterprise lists unlimited inboxes and 20 GB of storage.

Getting started

1. Open https://www.nabdsys.com/
2. Start with the Free plan
3. Connect the listed API platform
4. Set up one inbox and supported social accounts
5. Add up to three agents

Verdict

NABD System offers a freemium support setup with core ticketing and portal tools, plus larger plans with expanded inboxes, channels, storage, and agents. Buyers should note the unlisted prices for paid plans.