MuniBilling is cloud-based utility billing software for organizations that bill metered and non-metered services and fees. Its billing engine supports unlimited rates and tiers, varied taxes and fees, and recurring or one-time charges. Billing cycles can be weekly, monthly, quarterly, semi-annual, or annual, while real-time reports cover accounts receivable, billing, meters, and payments. The customer portal supports online payments through Nuvei, including eCheck, ACH, and major credit cards. Standard meter integrations include Neptune, Badger, Sensus, Itron, and Aclara; other brands should be discussed with the solutions team before implementation. Data exchange with other applications uses import and export files configured with the implementation team. MuniBilling serves municipalities, multi-family properties, higher education, and private utility entities. Pricing is based on the number of service locals billed and includes a one-time setup and training fee plus a recurring monthly charge; no public price is stated.
Who it is for
It suits municipalities, multi-family properties, higher education institutions, and private utility entities that bill a range of services.
What is good
- Supports recurring and one-time charges.
- Billing cycles range from weekly to annual.
- Real-time reports cover billing, meters, and payments.
- Customer portal accepts eCheck, ACH, and major cards.
What to know first
- No public price is stated.
- Other meter brands require discussion before implementation.
- Application data exchange uses configured import and export files.
Verdict
MuniBilling covers billing rules, cycle scheduling, reporting, and customer payments for metered and non-metered services. Organizations should ask about pricing and confirm meter compatibility and data-exchange requirements before implementation.
MuniBilling plans and pricing
All plansCompared on utility billing software
- Utility types
- water, wastewater, electric, gas, propane, recycling, waste, internet, cable, stormwater, irrigation, solar, sub-metered services, and other billable services
- Billing model
- mixed
- Rate management
- Yes
- Meter data import
- Yes
- Payment processing
- Yes
- Autopay
- Yes
- Customer account portal
- Yes
