CentralSquare Utility Billing
What CentralSquare Utility Billing is
CentralSquare Utility Billing is a cloud-hosted system for local governments and municipalities managing utility accounts and collections. It supports gas, electric, water, waste and recycling services, with flat-rate and tiered billing structures. Residents can use a 24/7 portal to view bills, balances and usage, manage accounts, and make one-time, scheduled or recurring payments. Paperless billing, autopay and automated reminders are also included. Staff have access to real-time utility-use and account-status information, plus tools for service orders, land parcels, contact records and documents. GIS integration provides service status, meter information and location data. The system can connect with Finance Enterprise, Enterprise Asset Management, Community Development and Property Tax. It is described as secure, though no specific security certification is named. The product page offers a demo, but publishes no price, free plan or free trial; pricing is available on request.
Who it suits
It is aimed at local governments and municipalities that manage utility billing and revenue across services such as water, electric, gas, waste or recycling. It may suit agencies that need resident self-service alongside rate, account and service-management tools.
What it does well
- Supports five listed utility service types.
- Resident portal is available 24/7.
- Accepts one-time, scheduled and recurring payments.
- Handles both flat-rate and tiered billing.
- GIS integration provides meter and location information.
What to know first
- No public price is listed.
- No free plan or free trial is offered.
- No specific security certification is named.
Limits
There is no free plan or free trial. The paid plan's price is provided by contacting CentralSquare.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| CentralSquare Utility Billing | Contact CentralSquare for pricing. · Pricing not listed publicly | On request |
As centralsquare.com lists them, read 30 Sept 2026. The maker's own page has the final word.
Getting started
- Visit the CentralSquare Utility Billing website.
- Request a demo from CentralSquare.
- Contact CentralSquare for pricing.
- Access the system through the web platform.
Verdict
CentralSquare combines resident payment access with utility billing, account and service-management functions. Agencies should request a demo and pricing details, since neither public pricing nor a trial is listed.
Questions
What does CentralSquare Utility Billing cost?
Pricing is available on request from CentralSquare.
Is there a free plan or trial?
No free plan or free trial is offered.
Which utilities can it handle?
It supports gas, electric, water, waste, and recycling services.
What payment options can residents use?
The system supports one-time, scheduled, and recurring payments, as well as AutoPay.
What systems does it integrate with?
Named connections include Finance Enterprise, Enterprise Asset Management, Community Development, and Property Tax. It also integrates with GIS.
Which platform and deployment model are listed?
The listed platform is web, and the deployment model is hybrid.
Facts from CentralSquare Utility Billing's own pages
- Audience
- CentralSquare describes Utility Billing as a solution for agencies managing utility revenue and its related article specifically addresses local governments and municipalities. · centralsquare.com, 30 Sept 2026
- Automated notifications
- Automated reminders and updates are intended to reduce late payments and improve collections. · centralsquare.com, 30 Sept 2026
- Billing capabilities
- The billing software page describes paperless eBilling, automated notifications, resident access to balances and usage, and auto-pay. · centralsquare.com, 30 Sept 2026
- Citizen portal
- The 24/7 citizen portal lets residents view bills, make payments, and manage accounts from any device. · centralsquare.com, 30 Sept 2026
- Commercial terms
- The product page offers a demo request and does not publish a price, free plan, or free trial. · centralsquare.com, 30 Sept 2026
- Data and transactions
- The system tracks accounts receivable, customer credit history, consumption rates, deposits, pending transactions, and customer residence history. · centralsquare.com, 30 Sept 2026
- Free plan
- No · centralsquare.com, 20 Sept 2026
- GIS integration
- The system integrates with GIS and provides utility service status, meter service information, and location data. · centralsquare.com, 30 Sept 2026
- Headquarters
- Lake Mary, Florida, United States · centralsquare.com, 28 Sept 2026
- Integrations
- The product page names Finance Enterprise, Enterprise Asset Management, Community Development, and Property Tax as systems it can connect with. · centralsquare.com, 30 Sept 2026
- Intended customers
- The product is presented for local governments and municipalities managing utility billing and collection. · centralsquare.com, 30 Sept 2026
- Notifications
- Automated reminders and updates are designed to reduce late payments and improve collection rates. · centralsquare.com, 30 Sept 2026
- Operational tools
- Features described include land parcel management, service order creation, contact management, real-time payment processing, and document management for bills and notices. · centralsquare.com, 30 Sept 2026
- Payment options
- The product supports one-time, scheduled, and recurring payments. · centralsquare.com, 30 Sept 2026
- Payment partner
- CentralSquare announced an InvoiceCloud partnership for online, mobile, text, phone, and AutoPay payment channels. · centralsquare.com, 30 Sept 2026
- Payments
- The product supports one-time, scheduled, and recurring payments. · centralsquare.com, 30 Sept 2026
- Payments compliance
- CentralSquare’s separate payments page says its payment processing maintains PCI compliance; the product page does not specify whether this applies to every Utility Billing deployment. · centralsquare.com, 30 Sept 2026
- Pricing
- The product page offers a demo and does not display a price. · centralsquare.com, 30 Sept 2026
- Purpose
- CentralSquare Utility Billing is a cloud solution for automating utility billing, improving accuracy, and accelerating collections. · centralsquare.com, 30 Sept 2026
- Rate structures
- It accommodates flat-rate and tiered-rate billing structures. · centralsquare.com, 30 Sept 2026
- Scale and rate structures
- CentralSquare says the billing solution can scale from simple flat-rate services to complex tiered structures. · centralsquare.com, 30 Sept 2026
- Security
- The product page describes the solution as secure and cloud-hosted but does not name a specific security certification. · centralsquare.com, 30 Sept 2026
- Service management
- The article describes land parcel management, service order creation, and contact management with case reporting and monitoring. · centralsquare.com, 30 Sept 2026
- Supported utilities
- CentralSquare’s utility billing article lists gas, electric, water, waste, and recycling services. · centralsquare.com, 30 Sept 2026
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