Freedom251 › Collections Software
Kolleno
What Kolleno is
Kolleno is a cloud-based, AI-powered order-to-cash platform for accounts-receivable teams. It brings collections, payments, cash application, disputes, credit-risk management, and cash-flow forecasting into one workspace. The service centralizes invoice records, customer communications, and payment history, then automates reminders, follow-ups, and escalations. Customizable AI agents can send follow-ups and reminders, escalate cases, match payments, and post them; staff can review, change, or override those actions. Kolleno analyzes payment behavior and shows predicted payment dates in its dashboard. It offers more than 1,000 integrations across ERP, CRM, banking, and mailbox systems, plus an open API, with named connections including Xero, QuickBooks, Sage Intacct, Clio, NetSuite, Microsoft Dynamics Business Central, SAP, Oracle, and Fusion. Access requires a computer and internet connection, without installing apps. There is no free plan, but a free trial is available. Business Pay costs $650 a month per user, and Business Plus costs $1,245 a month per user; enterprise plans use custom pricing.
Who it suits
Kolleno suits CEOs, CFOs, controllers, financial managers, and others responsible for accounts receivable. It is intended for organizations needing automated collections and connected payment workflows.
What it does well
- AI agents handle reminders, escalations, matching, and posting
- Over 1,000 integrations plus an open API
- Predicted payment dates support cash-flow planning
- Cloud access needs no app installation
- Free trial available without a free plan
What to know first
- No free plan
- Displayed prices cover per-user costs only
- Extra charges may apply for integrations and add-ons
Limits
Business Pay requires at least 1 user, 1 ERP account, 1 business entity, and 1 region, with 100 SMS, 100 calls, and 0 custom development hours. Business Plus requires at least 2 users and provides 200 SMS, 200 calls, and 0 custom development hours; displayed prices cover per-user cost, with possible extra charges for integrations, customizations, and add-ons.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Business Plus | per user/month · For >$10M Turnover · minimum 2 users · 1 ERP account · >100 invoices · 1 business entity · 1 region · 3 hours onboarding and training · 9+ payment integrations · 200 SMS · 200 calls · 0 custom dev hours | $1,245 a month |
| Business Pay | per user/month · For >$1M Turnover · minimum 1 user · 1 ERP account · >100 invoices · 1 business entity · 1 region · self-onboarding · 9+ payment integrations · 100 SMS · 100 calls · 0 custom dev hours | $650 a month |
| Enterprise | per user/month · Custom · For >$100M Turnover · minimum 2 users · multiple ERP accounts · >1,000 invoices · multiple business entities · unlimited regions · 6 hours onboarding and training · 9+ payment integrations · 400 SMS · 400 calls · custom dev hours to be discussed | On request |
| Enterprise Plus | per user/month · Custom · For $1Bn Turnover · minimum 4 users · multiple ERP accounts · >5,000 invoices · multiple business entities · unlimited regions · 8 hours+ onboarding and training · unlimited payment integrations · 600 SMS · 600 calls · custom dev hours to be discussed | On request |
As kolleno.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Kolleno website
- Start the available free trial
- Use a computer with an internet connection
- Connect an ERP, CRM, bank, or mailbox through an integration or the open API
- Complete onboarding, which generally takes 10 days and varies by company needs
Verdict
Kolleno combines automated receivables work, payment analysis, and broad integrations in a cloud platform. Buyers should account for per-user pricing and possible additional integration, customization, or add-on charges.
Questions
Does Kolleno offer a free plan or trial?
Kolleno has no free plan, but a free trial is available.
How much does Business Pay cost?
Business Pay costs $650 a month, billed per user/month.
How much does Business Plus cost?
Business Plus costs $1,245 a month, billed per user/month.
Which systems can Kolleno integrate with?
Kolleno says it offers over 1,000 integrations and an open API. Named integrations include Xero, QuickBooks, Sage Intacct, Clio, NetSuite, Microsoft Dynamics Business Central, SAP, Oracle, and Fusion.
How do users access Kolleno?
It is cloud-based and requires only a computer with an internet connection, without installing apps.
Who is Kolleno for?
Kolleno identifies CEOs, CFOs, credit and revenue controllers, financial managers, and other accounts-receivable professionals as its audience.
Facts from Kolleno's own pages
- AI agents
- Its customizable AI agents handle collections tasks such as follow-ups, reminders, escalations, payment matching, and posting, while teams can review, adjust, or override their actions. · kolleno.com, 8 Oct 2026
- Audience
- Kolleno says it is for CEOs, CFOs, credit and revenue controllers, financial managers, and other professionals responsible for managing accounts receivable. · kolleno.com, 8 Oct 2026
- Cash flow
- Kolleno says it analyzes customer payment behavior and displays predicted payment dates in its dashboard. · kolleno.com, 8 Oct 2026
- Collections
- The platform centralizes invoice data, customer communications, and payment history in a shared workspace and automates reminders, follow-ups, and escalations. · kolleno.com, 8 Oct 2026
- Data protection
- Kolleno’s FAQ says it complies with GDPR and global data privacy legislation and uses TLS 1.2 and AES-256-bit encryption for cloud-stored data. · kolleno.com, 8 Oct 2026
- Founded
- 2020 · kolleno.com, 28 Sept 2026
- Headquarters
- London, England · kolleno.com, 28 Sept 2026
- Integrations
- Kolleno says it offers over 1,000 integrations across ERP, CRM, banks, and mailboxes, plus an open API for cloud-based systems. · kolleno.com, 8 Oct 2026
- Named integrations
- The pricing page lists Xero, QuickBooks, Sage Intacct, Clio, NetSuite, Microsoft Dynamics Business Central, SAP, Oracle, and Fusion among plan integrations. · kolleno.com, 8 Oct 2026
- Onboarding
- Kolleno says onboarding generally takes 10 days, with timing varying according to the company’s needs. · kolleno.com, 8 Oct 2026
- Plan limits
- The pricing page says displayed prices cover per-user cost only and that extra charges may apply for integrations, customizations, and add-ons. · kolleno.com, 8 Oct 2026
- Platform access
- Kolleno says its platform is cloud-based and requires only a computer with an internet connection, without installing apps. · kolleno.com, 8 Oct 2026
- Product
- Kolleno describes itself as an AI-powered order-to-cash platform that automates collections, payments, cash application, disputes, credit risk management, and cash flow forecasting. · kolleno.com, 8 Oct 2026
- Security certifications
- Kolleno’s Trust Center lists 2025 SOC 1 Type II, SOC 2 Type II, and SOC 3 reports, plus an ISO-IEC 27001-2022 certificate dated 2026. · kolleno.com, 8 Oct 2026
- Security controls
- The Trust Center lists daily database backups, encryption at rest, enforced SSL/TLS, multiple availability zones, and multifactor authentication on accounts. · kolleno.com, 8 Oct 2026
- Support
- Enterprise Plus includes 24/7 support and a dedicated customer success manager; Enterprise lists AI agent support and human agent support. · kolleno.com, 8 Oct 2026
Where Kolleno stands on Freedom251
- Collections Software#5 of 28
- AR Automation#4 of 19
- Accounts Receivable Software#14 of 28
- Financial Operations (FinOps) Software#12 of 23