Freedom251 › Therapy Scheduling Software
Kiku
What Kiku is
Kiku is web-based practice management software designed by therapists for therapists running counselling businesses. Online bookings send appointment details to therapist and client, process payment, and update the diary. The diary supports creating, cancelling, and rearranging appointments, with two-way Google Calendar integration. Clients can pay by card, Apple Pay, or Google Pay; therapists can record cash and BACS payments manually. Automated communications can use email or Kiku’s in-house messenger. Therapists can create digital contracts, short-answer forms, psychometric questionnaires, and customizable intake forms. Kiku states that it uses TLSv1.2_2021 encryption, password protection, and two-factor authentication. Hosting is on AWS in Ireland, with point-in-time database backups available in five-minute increments for the prior seven days. Stripe handles payments, and Kiku says its team cannot access card details. A 30-day trial includes all practice-management features without card details. Plans start at £6.99 per month; there is no free plan.
Who it suits
Kiku suits therapists and counselling practices that need bookings, client records, payments, messaging, forms, and calendar coordination. Organization plans also target teams managing shared client databases.
What it does well
- Online booking updates appointments and payments
- Two-way Google Calendar integration
- Supports card, Apple Pay, and Google Pay
- Customizable intake and psychometric forms
- 30-day trial requires no card details
What to know first
- No free plan
- Automatic clinical-hours logging is plan-limited
- Text messaging costs 5p per text on listed plans
- Card processing fees apply on some plans
Limits
Safe Notes is limited to one therapist and supports manual clinical-hours logging rather than automatic logging. Therapy Planner and The Works provide automatic logging; some plans charge 5p per text and The Works plans charge card-processing fees.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Therapy Planner (therapists) | 1 therapist · Up to 4 customisable SAQ or psychometric forms · Text messaging 5p / text | £12.99 a month |
| Safe Notes (organisations) | £4.99 per extra therapist · Administrator account with access to service wide client database | £16.99 a month |
| The Works (therapists) | 1 therapist · Unlimited SAQ and psychometric forms · Text messaging 5p / text · Card processing 2.4% plus 20p / transaction | £16.99 a month |
| Therapy Planner (organisations) | £7.99 per extra therapist · Up to 4 customisable SAQ or psychometric forms · Text messaging 5p / text | £26.99 a month |
| The Works (organisations) | £9.99 per extra therapist · Unlimited SAQ and psychometric forms · Text messaging 5p / text · Card processing 2.2% plus 20p / transaction | £34.99 a month |
| Safe Notes (therapists) | 1 therapist · Includes clinical notes, client data storage, appointment scheduling, client communications, accounting and billing, card payments and online booking | £6.99 a month |
As wearekiku.com lists them, read 9 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Kiku website
- Start the 30-day trial without entering card details
- Use the web app for bookings, diary management, payments and communications
- Connect Google Calendar if two-way calendar sync is needed
- Choose a paid plan after the trial if continued use is required
Verdict
Kiku brings scheduling, client communication, forms, payments, and practice records into one web service for therapists. Its trial and payment options are clear, while feature and transaction charges vary by plan.
Questions
How much does Kiku cost?
Plans start at £6.99 per month for Safe Notes (therapists). Other listed plans range from £12.99 to £34.99 per month, with organisation plans charging extra per therapist.
Does Kiku offer a free trial?
Yes. The 30-day trial includes all practice-management features, requires no card details and does not charge automatically at the end.
Which platforms does Kiku support?
Kiku is available on the web.
Can clients pay through Kiku?
Yes. Clients can pay by card, Apple Pay or Google Pay. Therapists can also record cash and BACS payments manually.
Does Kiku sync with calendars?
Yes. Its diary has two-way integration with Google Calendar.
Who makes Kiku?
Kiku describes itself as a women-led team of therapists in private practice and names Rhian as its founder.
Facts from Kiku's own pages
- Data hosting and backups
- The app is hosted on AWS in Ireland, and database point-in-time backups are available in five-minute increments for the previous seven days. · wearekiku.com, 9 Oct 2026
- Diary and calendar
- The diary supports making, cancelling and rearranging appointments and has two-way Google Calendar integration. · wearekiku.com, 9 Oct 2026
- Forms
- Therapists can create digital contracts, short answer forms and psychometric questionnaires, with customisable intake forms for client onboarding. · wearekiku.com, 9 Oct 2026
- Headquarters
- Bee Cottage Farmhouse, Waskerley, Consett, DH8 9HW, United Kingdom · wearekiku.com, 28 Sept 2026
- Maker
- Kiku describes itself as a women-led team of therapists working in private practice, and names Rhian as its founder. · wearekiku.com, 9 Oct 2026
- Messaging
- Automated client communications can be sent by email or through Kiku’s in-house messenger. · wearekiku.com, 9 Oct 2026
- Notable plan limit
- Automatic clinical hours logging is available on Therapy Planner and The Works; Safe Notes supports manual logging. · wearekiku.com, 9 Oct 2026
- Online bookings
- Online bookings issue appointment details to the therapist and client, process payment and update the diary. · wearekiku.com, 9 Oct 2026
- Payment processor
- Stripe processes payments, and Kiku says its team cannot access card details. · wearekiku.com, 9 Oct 2026
- Payments
- Clients can pay by card, Apple Pay and Google Pay, while therapists can also manually record cash or BACS payments. · wearekiku.com, 9 Oct 2026
- Purpose
- Kiku is practice management software designed by therapists for therapists to help manage counselling businesses. · wearekiku.com, 9 Oct 2026
- Security
- Kiku says its platform uses TLSv1.2_2021 encryption, password protection and two-factor authentication. · wearekiku.com, 9 Oct 2026
- Trial
- The 30-day trial includes all practice management features, requires no card details, and has no charge at the end unless the user chooses a plan. · wearekiku.com, 9 Oct 2026
Where Kiku stands on Freedom251
- Therapy Scheduling Software#19 of 32