CounSol

Name: CounSol
Price: 49.95 USD

Free trial Web

What CounSol is

CounSol is web-based practice-management software for counselors serving online, phone, and office clients. It organizes client notes, records, appointments, and billing, and provides a client portal for secure live video and online chat. Video sessions support screen sharing, while chat sessions are stored in administrative records and have unlimited use. For insurance work, CounSol coordinates electronic 837 claims and ERAs through a third-party clearinghouse. Payment processing includes CardConnect, PayJunction, and Square by default; Stripe and Braintree can be added through an account manager. Calendar subscribe or iCal links schedules with smartphone, tablet, and desktop calendars. All features are available on smartphones and tablets, although the listed platform is web and mobile app coverage is none. CounSol verifies counselor licenses before activation and supplies website HTML code. Service is limited to professionals in the United States and Canada. Plans range from $49.95 a month to $69.95 a month, with a 14-day trial.

Who it suits

CounSol suits counseling professionals in the United States and Canada who need records, scheduling, billing, telehealth, chat, and insurance-claim coordination. It also fits practices wanting calendar synchronization and client portal access.

What it does well

Secure video sessions include screen sharing
Unlimited online chat stored in records
Electronic 837 claims and ERAs supported
Calendar sync works across device calendars
Personal account manager and phone support

What to know first

No free plan
Service limited to United States and Canada
Mobile app coverage is listed as none
Clients need browser, webcam, microphone, and fast internet

Limits

CounSol has no free plan; the listed plans start at $49.95 a month. Additional counselor fees apply, ranging from 35.00 USD to $45 a month depending on plan. Standard and Standard Plus are not limited by session counts, and all listed plans have no long-term contract.

Plans

Plan	Billed and limits	Price
Standard	$49.95 /mo; + $35/mo for each additional counselor · Best for practices that do not accept insurance · no session limits · no long-term contract	$49.95 a month
Standard Plus	$59.95 /mo; + $40/mo for each additional counselor · Best for practices that accept insurance · no session limits · no long-term contract	$59.95 a month
Premium	$64.95 /mo; + $45/mo for each additional counselor · Online video and chat · does not accept insurance · no session limits · no long-term contract	$64.95 a month
Premium Plus	$69.95 /mo; + $45/mo for each additional counselor · Accepts insurance · online video and chat · no session limits · no long-term contract	$69.95 a month

As counsol.com lists them, read 30 Sept 2026. The maker's own page has the final word.

Getting started

Open the CounSol website
Select a plan and start the 14-day trial
Complete counselor license verification
Configure the client portal, payments and calendar sync
Give video clients a current browser, webcam, microphone and high-speed internet

Verdict

CounSol combines counseling records, scheduling, billing, portal-based video, chat, and payment tools in one web service. Its plans distinguish insurance support and telehealth features, while a 14-day trial allows evaluation before licensing.

Questions

What does CounSol cost?

Standard is $49.95 a month, Standard Plus $59.95 a month, Premium $64.95 a month and Premium Plus $69.95 a month. Additional counselor charges apply by plan.

Is there a free trial?

Yes. CounSol offers a 14-day trial and no free plan.

Which platforms are supported?

CounSol is web-based, and all features are available on smartphones and tablets. Mobile app coverage is listed as none.

Do clients need software for video counseling?

No download is required. Clients need a current browser, webcam, microphone and high-speed internet.

Which payment services are supported?

CardConnect, PayJunction and Square are supported by default. Stripe and Braintree are available through an account manager.

Where is CounSol available?

Its practice management service is available only to professionals in the United States and Canada.

Facts from CounSol's own pages

Calendar integration: CounSol calendars can sync to smartphone, tablet or desktop calendars through calendar subscribe or iCal. · counsol.com, 30 Sept 2026
Client software: Clients do not need to download software for live video counseling; they need a current browser, webcam, microphone and high-speed internet. · counsol.com, 30 Sept 2026
Data access: CounSol says only the counselor and/or clients have access to client records. · counsol.com, 30 Sept 2026
Geographic availability: CounSol says its practice management service is available only to professionals in the United States and Canada. · counsol.com, 30 Sept 2026
Headquarters: Orlando, Florida, United States · counsol.com, 28 Sept 2026
Insurance claims: CounSol coordinates with a third-party clearinghouse for electronic 837 claims and ERAs. · counsol.com, 30 Sept 2026
License verification: CounSol verifies each counselor's license before activating an account. · counsol.com, 30 Sept 2026
Mobile access: All CounSol features are available on smartphones and tablets. · counsol.com, 30 Sept 2026
Online chat: Secure online chat sessions are stored in admin records and have unlimited use. · counsol.com, 30 Sept 2026
Payment integrations: Payment processing supports CardConnect, PayJunction and Square by default, with Stripe and Braintree available through an account manager. · counsol.com, 30 Sept 2026
Practice management: CounSol manages client notes, records, appointments and billing for online, phone and office clients. · counsol.com, 30 Sept 2026
Security: CounSol states that its servers are in a Tier-IV data center with SSAE16, HITRUST, ISO 27001 and PCI 2.0 compliance, using SSL with 256-bit encryption and hourly encrypted backups. · counsol.com, 30 Sept 2026
Support: Each account receives a personal account manager, with support available by online chat, email and phone. · counsol.com, 30 Sept 2026
Telehealth: Secure live video sessions run in the protected client portal and support screen sharing. · counsol.com, 30 Sept 2026
Website integration: CounSol provides HTML code that can be pasted into websites including WordPress blogs. · counsol.com, 30 Sept 2026