Hili Billing

Hili Billing is a web service for managing maintenance-job estimates, invoices and approvals between property teams, vendors and owners. It is best suited to teams that want billing decisions tied to the work order rather than handled as a separate process. Its people-led approvals and durable history are compelling, but invitation-only beta access is a real constraint.

Overview

The product brings vendor estimates, invoices, owner sign-off and payment approval into one maintenance work order. That gives property teams and vendors a shared place to review charges against work performed, instead of separating billing from the job it concerns. The focus is useful, but also narrow: organizations seeking a general-purpose approval system may find the maintenance-work-order model limiting.

Key features

Owners can approve or decline through a private link without an account or login. That makes occasional sign-off less burdensome than requiring every owner to join the service. Invoice comments and mobile approval support discussion and decisions away from a desk, although Hili is a web product rather than a separately listed mobile app.

The audit trail records who posted or changed billing information and who approved it, and its history cannot be overwritten. That is a meaningful safeguard for teams that need to retrace decisions. The Assistant can flag mismatches, but people review estimates and invoices; by default, it does not approve or pay bills autonomously. This favors control and accountability over hands-off processing.

Hili says data is encrypted in transit and at rest, and records are scoped to the company workspace that owns them. Stripe processes payments and card data, while Hili says it does not store full card numbers. The company does not currently hold formal SOC 2 or ISO 27001 certification and is working toward both, a consideration for organizations with certification requirements. Access is invitation-only during private beta.

Pricing

Starter is free and offers the full product for light use, but it has no integrations. That makes it a low-cost way to begin with the core workflow, not a fit for teams that depend on connecting property or field-service systems.

Pro costs $29/mo and includes three times more Assistant credits than Starter, property management and field service integrations, and Zapier automations. It is the practical step up for teams that need those connections. Business costs $399/mo and provides ten times more Assistant credits than Pro, integrations, assisted onboarding and priority support; it is aimed at larger or more support-intensive operations, though the price jump makes it difficult to justify without those needs. Enterprise has custom pricing, onboarding and terms for the largest portfolios and service areas. There is no free trial, and paid plans remain subject to invitation-only beta access.

Platforms

Hili Billing runs on the web. Mobile approval is supported, but no Android or iOS platform is listed.

Who it's for

Property teams and vendor companies coordinating maintenance jobs are the clearest fit, particularly when owners need to approve charges without creating an account and the business values a lasting approval record. Teams that need formal security certifications, broad non-maintenance workflows, or access without an invitation should look elsewhere.

Pros and cons

• Pros: Owners can approve or decline through a private link without login, reducing friction for occasional reviewers.
• Pros: An uneditable history of billing changes and approvals supports accountability on each job.
• Pros: Human review remains in control even when the Assistant flags mismatches.
• Cons: Private-beta, invitation-only availability limits immediate adoption.
• Cons: Starter has no integrations, so connected workflows require a paid plan.
• Cons: Formal SOC 2 and ISO 27001 certifications are not currently held, which may rule it out for some procurement requirements.

Alternatives

For a broader starting point, compare Invoice Approval Software, Property Maintenance Management Software and Property Management Vendor Management Software.

Keelstar is worth considering when free browser-based tools and private signed share links matter more than Hili's maintenance work-order approval workflow. Nanonets Approval Routing Agent offers API access and a three-user Starter, with $50 in credits to start and then $100/month for 100 credits; it suits readers comparing a credit-based approval-routing option. TREX Grow has a free plan with unlimited users and products, invoices, Malaysia e-Invoice submission, catalog and RFQ tools, making it a different fit for readers focused on those capabilities.

hh2 AP Routing & Approval is another paid approval option. Vic.ai APSuite is a paid alternative with an AI invoice-processing and approvals module at $25,000 a year on a 12-month contract. Wrapbook AP Invoice Approval Workflows, Xtract and ApprovalSoft are also alternatives to consider.

Verdict

Choose Hili Billing if your property or vendor team needs owner sign-off, vendor billing and a durable approval record centered on maintenance work orders. Its strongest case is a focused, human-controlled workflow with login-free owner decisions. Look elsewhere if you need open access today, integrations on a free plan, or formal SOC 2 or ISO 27001 certification.