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Feedier
What Feedier is
Feedier is a Customer Intelligence Platform that brings customer feedback together and uses AI to turn it into analysis, reports, and prioritized actions. Its analysis can identify topics, assess sentiment at the aspect level, surface weak signals, and produce auditable classifications. Teams can collect feedback through NPS, CSAT, and CES surveys with conditional logic, distributed by email, SMS, link, or web widget. The platform also supports in-app feedback, journey mapping, and closed-loop actions.
Reporting includes living reports, presentation mode, PowerPoint and PDF export, and scheduled distribution. Feedier lists native connectors, API and SFTP imports, and a wider set of integrations that includes Salesforce, HubSpot, BigQuery, Snowflake, Power BI, Dynamics 365, and Microsoft Teams. Its authenticated REST API covers verbatims, metadata, topics, queries, feedback assignment, and workflow control. Governance features include workspaces, teams, roles, SSO, audit trails, and granular role-based access. Feedier says personal feedback data is anonymized before AI processing, hosted and processed in the EU, and not used to train AI models. The service is available on the web and through an API.
Who it suits
Feedier is intended for CX, Customer Insights, Research, Quality, and Operations leaders in mid-market companies, enterprises, and public organizations. Its capabilities and plans are suited to organizations coordinating feedback across teams, business units, brands, or countries.
What it does well
- Analyzes feedback by topic, aspect-level sentiment, and weak signals.
- Supports NPS, CSAT, and CES surveys with conditional logic.
- Offers PowerPoint and PDF report exports and scheduled distribution.
- Lists API and SFTP imports plus native connectors and integrations.
- Includes workspaces, roles, SSO, audit trails, and role-based access controls.
- Says feedback data is anonymized before AI processing and hosted in the EU.
What to know first
- There is no free plan.
- Plan prices are available by request rather than displayed.
- Standard is limited to one business unit, 3+ VoC sources, and standard SLA support.
Limits
Standard covers one business unit, 3+ VoC sources, and standard SLA support. Plan prices are available by request.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Elite | Up to 6 business units · unlimited admins and users · 10+ VoC sources · enterprise SLA support | On request |
| Standard | 1 business unit · unlimited users · 3+ VoC sources · standard SLA support | On request |
| Advanced | Up to 3 business units · unlimited users · 5+ VoC sources · enterprise SLA support | On request |
As feedier.ai lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://www.feedier.ai/.
- Request pricing for a plan.
- Choose Standard, Advanced, or Elite based on business units, VoC sources, and SLA support.
- Arrange implementation, onboarding, and training, which are included across plans.
- Connect feedback sources using available connectors, API, or SFTP imports.
Verdict
Choose Feedier if your organization needs to consolidate feedback, analyze customer sentiment, and coordinate prioritized actions across teams or business units. Its stated security, governance, reporting, and integration features support complex deployments. Buyers who need a displayed plan price or a free plan should look elsewhere.
Questions
Does Feedier have a free plan?
No. Feedier is listed as a paid product, and its pricing page invites visitors to request pricing.
What platforms are available?
Feedier lists web and API platforms.
What plans does Feedier offer?
The listed plans are Standard, Advanced, and Elite. Standard covers one business unit and 3+ VoC sources; Advanced covers up to three business units and 5+ sources; Elite covers up to six business units and 10+ sources.
How much does Feedier cost?
Pricing is available by request; plan prices are not displayed.
Which integrations and import options does Feedier support?
It lists native connectors, API and SFTP imports, and integrations including Salesforce, HubSpot, BigQuery, Snowflake, Power BI, Dynamics 365, and Microsoft Teams.
How does Feedier handle feedback data?
Feedier says personal data in feedback is anonymized before AI processing, customer data is hosted and processed in the EU, and customer data is not used to train AI models.
Facts from Feedier's own pages
- Access controls
- Feedier lists workspaces, teams, roles, SSO, audit trails, and granular role-based access controls among its governance features. · feedier.ai, 8 Oct 2026
- AI analysis
- Feedier provides agent-based topic detection, aspect-level sentiment analysis, weak-signal detection, and auditable classifications. · feedier.ai, 8 Oct 2026
- Analysis
- Its AI analyzes feedback by theme, tracks aspect-level sentiment, and detects weak signals. · feedier.ai, 8 Oct 2026
- API
- Feedier offers an authenticated REST API for verbatims, metadata, topics, queries, feedback assignment, and workflow control. · feedier.ai, 8 Oct 2026
- Custom connections
- Feedier says its team can scope and develop custom connectors for internal systems and provide a test environment. · feedier.ai, 8 Oct 2026
- Data handling
- Feedier says customer data is hosted and processed in the EU and is not used to train AI models. · feedier.ai, 8 Oct 2026
- Data protection
- Feedier says personal data in feedback is automatically anonymized before AI processing and that data is hosted and processed in the EU. · feedier.ai, 8 Oct 2026
- Integrations
- Feedier lists 20+ native connectors and says it supports API and SFTP imports; its platform page names Salesforce, HubSpot, BigQuery, Snowflake, Power BI, Dynamics 365, and Microsoft Teams among 100+ integrations. · feedier.ai, 8 Oct 2026
- Intended customers
- Feedier says it is designed for complex organizations with multiple teams, business units, brands, or countries. · feedier.ai, 8 Oct 2026
- Intended users
- Feedier identifies CX, Customer Insights, Research, Quality, and Operations leaders at mid-market companies, enterprises, and public organizations as intended users. · feedier.ai, 8 Oct 2026
- Pricing
- Prices are scoped to the customer's business units, feedback sources, teams, and delivery cadence, and are provided by contacting sales. · feedier.ai, 8 Oct 2026
- Product
- Feedier describes itself as a Customer Intelligence Platform that consolidates customer feedback and uses AI to produce analysis, reports, and action plans. · feedier.ai, 8 Oct 2026
- Purpose
- Feedier consolidates customer feedback from multiple sources, analyzes it with AI, and turns it into business impact insights and prioritized actions. · feedier.ai, 8 Oct 2026
- Reporting
- Feedier provides living reports, presentation mode, PowerPoint and PDF export, and scheduled distribution. · feedier.ai, 8 Oct 2026
- Security
- Feedier states it is ISO 27001:2022 certified and compliant with SOC 2 standards. · feedier.ai, 8 Oct 2026
- Security certification
- Feedier says it is ISO 27001:2022 certified and compliant with SOC 2 standards. · feedier.ai, 8 Oct 2026
- Support
- All plans include implementation, onboarding and training, and a Feedier Deployed Engineer; the support SLA differs by plan. · feedier.ai, 8 Oct 2026
- Support and delivery
- The platform page says deployments include structured implementation, a dedicated expert, and ongoing AI recalibration. · feedier.ai, 8 Oct 2026
- Surveys
- The platform includes NPS, CSAT, and CES surveys with conditional logic, distributed by email, SMS, link, or web widget. · feedier.ai, 8 Oct 2026
Where Feedier stands on Freedom251
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