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Facter

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What Facter is

Facter is a free command-line tool for gathering information about systems, including hardware, network settings, and operating system type and version. Puppet uses it to collect system information before requesting a catalog or compiling one with puppet apply. Facter includes built-in core facts, both legacy and structured, although some facts do not apply to every system. Users can create custom facts in Ruby, with multiple resolutions for determining a value, and can also use external facts that return static data or the output of an executable. Facts may be hashes or arrays, and Boolean, numeric, and structured values retain their types rather than being converted to strings. Configuration can block fact groups or cache facts with time-to-live settings, which can help when collection is slow. Facts are available in Puppet manifests, while the --puppet option loads Puppet-specific facts from the CLI. PuppetDB's API can support tools for exploring, searching, and reporting on infrastructure facts. Facter runs on Linux, macOS, and Windows, and can be self-hosted. Legacy facts are omitted from default CLI output unless --show-legacy is used.

Who it suits

Facter suits system administrators and Puppet users who need to collect and use system facts from the command line. Custom fact authors should be comfortable with Ruby examples.

What it does well

  • Collects hardware, network, and operating system facts
  • Supports custom Ruby and external facts
  • Preserves structured and numeric fact values
  • Facts can be used in Puppet manifests

What to know first

  • Some built-in facts do not apply to every system
  • Custom-fact examples require Ruby familiarity
  • Facter does not create facter.conf automatically
  • Legacy facts require --show-legacy in CLI output

Plans

PlanBilled and limitsPrice
Puppet Core Developerup to 25 nodes · latest releases for developmentFree
Puppet Enterprisesubscription per node · web GUI · RBAC · hybrid infrastructure managementOn request
Puppet Enterprise Advancedsubscription per node · compliance and vulnerability remediation · AI features · priority supportOn request
Puppet Core Commercial25+ nodes · vendor-supported builds · support and SLAsOn request

As puppet.com lists them, read 14 Oct 2026. The maker's own page has the final word.

Getting started

  1. Open the Facter documentation website.
  2. Choose a supported environment: Linux, macOS, Windows, or self-hosted.
  3. Use the command-line interface to collect system facts.
  4. Create facter.conf manually or manage it with a module if you need configuration.
  5. Use Ruby to add custom facts if needed.

Overview

Facter is a command-line system information tool for administrators and teams collecting machine details across managed environments. It is most useful when those details feed Puppet; as a standalone system checker, its configuration and extension model are less suited to casual users. Its strongest case is flexible fact collection within infrastructure workflows.

Key features

Built-in core facts cover hardware, networking, and operating-system information, with legacy and structured forms; applicability varies by system. Legacy facts stay out of ordinary CLI output unless requested with --show-legacy. Custom facts can be written in Ruby, and multiple resolutions can determine a fact's value. External facts offer a simpler alternative for static values or data returned by an executable script or program. Ruby familiarity is useful for anyone building custom facts.

Facts can use hashes and arrays, while Puppet retains Boolean, numeric, and structured values rather than flattening them into strings. Fact groups can be blocked, and time-to-live caching can reduce repeated collection when gathering facts is slow. These controls are useful for tuning collection, though Facter does not create facter.conf automatically: users must create it or manage it with a module.

Puppet can use Facter's results before requesting a catalog or compiling one with puppet apply; facts are also available in manifests. The CLI's --puppet option loads Puppet-specific facts. PuppetDB's API can support tools for searching and reporting on infrastructure facts. Windows users also get built-in disk and partition facts in Facter 4.21, retrieved through Windows Management Instrumentation.

Pricing

Facter is free. The related Puppet Core Developer plan is free for fewer than 25 nodes. Puppet Core Commercial covers 25 or more nodes at custom pricing, while Puppet Enterprise and Puppet Enterprise Advanced also use custom pricing and require contacting sales. The free tier fits smaller environments; organizations beyond its node threshold should compare the commercial options.

Platforms

Facter supports Linux, macOS, Windows, and self-hosted deployments, with a command-line interface. That breadth makes it relevant to mixed operating-system environments, though the workflow remains terminal- and Puppet-oriented.

Who it's for

Choose Facter when administrators need structured machine facts for Puppet catalogs, manifests, or infrastructure reporting, or when built-in collection needs to be extended with custom or external facts. It is a weaker fit for people who want an occasional visual hardware summary without managing configuration or Ruby-based extensions.

Pros and cons

  • Pros: Built-in, custom, and external facts accommodate varied data sources; structured values retain their types in Puppet; cache and group controls help manage slow collection.
  • Cons: Configuration requires users to create or manage facter.conf themselves; custom Ruby facts call for Ruby familiarity; legacy facts require an explicit CLI flag.

Alternatives

System Information Software is a broader category directory for comparing tools.

Fastfetch is a free, MIT-licensed command-line option with more than 75 system information modules and support for Android, Linux, macOS, and Windows; choose it when broad platform coverage and a standalone CLI matter more than Puppet integration.

ASTRA32 is a Windows-only freemium option with a free plan for non-commercial use, making it an alternative for Windows users with that use case.

EtreCheckPro offers macOS users a free download with unlimited use, basic reports and diagnostics, and command-line use; its Power User package costs $19.99, paid once as a single-purchase upgrade. Consider it for Mac-focused diagnostics rather than Puppet fact collection.

hw-probe is a free Linux and self-hosted option from a project that anonymously collects Linux/BSD hardware details and supports collaborative hardware troubleshooting. Choose it when that shared hardware-debugging purpose is central.

HWMonitor has a free Windows x86/x64 plan for monitoring PC hardware sensors, while its PRO Standard plan costs $19.95, paid once and includes unlimited usage for one year. It suits sensor monitoring rather than Puppet workflows.

AppControl is free to download and use on Windows, with no email or registration required; it is an option for Windows users seeking that kind of lightweight access.

Btrfsmaintenance is a free Linux and self-hosted set of GPL-2.0 scripts for Btrfs filesystem maintenance, so it is relevant when filesystem upkeep—not system fact collection—is the goal.

inxi is a free, GPL 3 or later system information tool focused on GNU/Linux and requiring Perl 5.008 or later; pick it for Linux-focused system summaries outside Puppet.

Verdict

Facter is a strong fit for administrators who need extensible system facts inside Puppet, especially across mixed platforms. Its typed structured data and collection controls are practical advantages; look elsewhere if the goal is a straightforward standalone checker or if managing configuration and Ruby extensions is unwelcome.

Verdict

Facter gathers system information and makes it available to Puppet workflows, with support for built-in, custom, and external facts. Users configuring fact groups or caching need to create or manage the configuration file themselves.

Questions

How much does Facter cost?

Facter is free. The Puppet Core Developer plan is listed as free for fewer than 25 nodes.

Which platforms does Facter support?

Facter supports Linux, macOS, Windows, and self-hosted use.

Does Facter work with Puppet?

Yes. Puppet uses Facter to collect system information before requesting a catalog or compiling one with puppet apply. Its facts are available in Puppet manifests.

Can I add custom facts?

Yes. Users can add custom facts using Ruby, and a fact can have multiple resolutions for determining its value.

Does Facter support PuppetDB?

PuppetDB’s API can be used to explore infrastructure facts or build tools to search and report on them.

Does Facter create its configuration file automatically?

No. Facter does not create facter.conf automatically; users must create it manually or manage it with a module.

Facts from Facter's own pages

Acquisition news
Perforce announced completion of its Puppet acquisition on May 18, 2022, with financial terms undisclosed. · perforce.com, 14 Oct 2026
API extensibility
Resolvers gather data from commands, files or other system sources, while the framework formats and exposes those values through Facter’s Ruby APIs. · github.com, 14 Oct 2026
Built-in facts
Facter ships with built-in core facts, including legacy and structured facts, though not all facts apply to every system. · help.puppet.com, 4 Oct 2026
Collected data
The command-line tool gathers hardware details, network settings, operating-system type and version, hostname, IP address and other system information. · github.com, 14 Oct 2026
Command line
Facter can be installed as a Ruby gem with the command gem install facter. · help.puppet.com, 14 Oct 2026
Company headquarters and size
LinkedIn lists Perforce Puppet headquarters in Minneapolis, Minnesota and company size of 501–1,000 employees. · linkedin.com, 14 Oct 2026
Company identity
Puppet was created in 2005 by Luke Kanies and has been owned by Perforce since 2022. · puppet.com, 14 Oct 2026
Configuration
Facter can be configured to block fact groups or cache facts with time-to-live settings; this can help when fact collection is slow. · help.puppet.com, 4 Oct 2026
Configuration file limit
Facter does not create facter.conf automatically, so users must create it manually or manage it with a module. · help.puppet.com, 4 Oct 2026
Custom facts
Users can add custom facts with Ruby snippets on the primary Puppet server, distributed to clients through module plug-ins. · help.puppet.com, 14 Oct 2026
Documentation depth
Official documentation covers CLI use, core facts, custom and external facts, structured facts and facter.conf configuration. · help.puppet.com, 14 Oct 2026
Enterprise trial allowance
Puppet Enterprise can be run on 10 nodes at no charge with no stated time limit. · puppet.com, 14 Oct 2026
External facts
External facts may come from arbitrary executables, scripts or static structured-data files, allowing facts to be written in languages such as Perl, C or plain text. · help.puppet.com, 14 Oct 2026
Fact configuration
The facter.conf file can cache or block fact groups and individual facts and controls global and command-line behavior. · help.puppet.com, 14 Oct 2026
Fact groups
Facter 4 supports user-defined fact groups and dot notation for custom and external fact hierarchies. · puppet.com, 14 Oct 2026
Free node allowance
Puppet Core has a free developer or user license for testing or development on a maximum of 25 nodes. · help.puppet.com, 14 Oct 2026
Granular caching
Facter 4 supports blocking and caching at any level of a fact hierarchy, including individual nested values. · puppet.com, 14 Oct 2026
Independent pricing perception
G2’s review summary places Puppet Enterprise’s perceived cost at the highest category, shown as four dollar signs, and reports an average implementation time of four months. · g2.com, 14 Oct 2026
Latest release
Facter 4.22.0 was released in September 2026 and constrains its JSON dependency to versions from 2.0 up to but excluding 4. · help.puppet.com, 14 Oct 2026
Legacy fact behavior
Legacy facts are excluded from default command-line output and can be included with the --show-legacy option. · help.puppet.com, 4 Oct 2026
License
Facter is open source and the repository identifies the Apache-2.0 license. · github.com, 14 Oct 2026
Limit: Capterra complexity
Capterra reviewers repeatedly cite a steep learning curve and the complexity of Ruby-based development as drawbacks. · capterra.com, 14 Oct 2026
Limit: G2 learning curve and cost
G2 reviewers repeatedly describe Ruby or Puppet coding and initial setup as difficult, and some call Puppet Enterprise expensive versus alternatives. · g2.com, 14 Oct 2026
Limit: Gartner unresolved issues
A Gartner reviewer reports bumps and unresolved issues that are not always obvious and may require product changes. · gartner.com, 14 Oct 2026

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