eFACiLiTY
What eFACiLiTY is
eFACiLiTY is an enterprise IWMS and CAFM platform for managing facilities, assets, and workplaces. It brings spaces, maintenance, services, vendors, and assets into one system. Its EAM/CMMS capabilities include work orders, asset tracking, and preventive maintenance scheduling, alongside inspection checklists, vendor management, and space management. The Smart Facility App extends web-based operations to Android and iOS phones, with tools for facility managers, technicians, and workforce users. Integration options include REST APIs, building management and automation systems, ERP, access control, Active Directory, and SAML single sign-on. The maker says the platform is hosted on Microsoft Azure, primarily in Central India, and describes role-based access, encryption, HTTPS, monitoring, and security assessments. It also says the product's design, development, testing, delivery, support, and implementation fall within SIERRA's ISO 27001 certification scope. The India product page describes support for IGBC, BEE, and regulatory compliance needs. Pricing is customized based on facilities, users, modules, deployment, and implementation and onboarding requirements.
Who it suits
eFACiLiTY is aimed at enterprises managing multiple sites, assets, and service partners, including IT parks, SEZs, and campuses. It may suit teams seeking a shared system for facilities, maintenance, vendors, and spaces.
What it does well
- Work orders and preventive maintenance are included.
- The platform covers assets, vendors, and spaces.
- Mobile access is available on Android and iOS.
- Integration options include REST APIs and SAML single sign-on.
- The India page describes IGBC, BEE, and regulatory support.
What to know first
- Pricing is not published as a fixed amount.
- Pricing varies by facilities, users, modules, and implementation needs.
- The maker describes Azure hosting primarily in Central India.
Limits
The custom plan is scoped by locations, users, modules, deployment model, and implementation needs. Pricing is on request.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Basic | per user, per month · asset management · space management/planning · work orders · facility scheduling · helpdesk · integrations · real-time analytics · mobile access · energy/sustainability | $800 a month |
| Custom pricing | Scoped by locations, users, modules, deployment model, and implementation needs | On request |
| Custom deployment | number of facilities · users · modules · cloud/private-cloud/on-premise deployment · implementation services | On request |
As efacility.global lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://www.efacility.global/india.
- Contact SIERRA ODC Private Limited to discuss facility count, users, modules, deployment, and implementation needs.
- Agree on a custom scope and pricing.
- Use the web platform and Android or iOS Smart Facility App.
Verdict
eFACiLiTY covers facilities, assets, work orders, maintenance, vendors, and spaces, with mobile access and a range of integration options. Organizations need to request pricing, which is scoped to their facilities and deployment requirements.
Questions
How much does eFACiLiTY cost?
Pricing is on request. It varies with facility count, user count, modules, deployment model, and implementation and onboarding services.
Which platforms does eFACiLiTY support?
The platform is available on web, Android, and iOS.
What maintenance features does it include?
Its EAM/CMMS capabilities include work orders, asset tracking, and preventive maintenance scheduling. Inspection checklists are also listed.
What systems can it integrate with?
Listed options include REST APIs, BMS/BAS, ERP, access control systems, Active Directory, and SAML single sign-on.
Who makes eFACiLiTY?
SIERRA ODC Private Limited develops eFACiLiTY and lists its India address in Coimbatore, Tamil Nadu.
What compliance needs does the India product page address?
It describes the platform as supporting IGBC, BEE, and regulatory compliance needs.
Facts from eFACiLiTY's own pages
- API builder
- An API Builder can create GET/POST-style interfaces, execute stored procedures, perform CRUD operations and chain data between APIs. · efacility.global, 15 Oct 2026
- API consumer
- The API Consumer can periodically call external APIs and insert or update returned data in eFACiLiTY tables. · efacility.global, 15 Oct 2026
- Asset and maintenance
- The system manages asset lifecycles, preventive and corrective maintenance, work orders and maintenance scheduling. · efacility.global, 15 Oct 2026
- BMS integration
- BAS/BMS integration captures alarms and meter consumption and can automate tenant utility billing and equipment controls. · efacility.global, 15 Oct 2026
- Capital projects
- Capital-project tools cover requests, approvals, vendor management, budgets, cost control and project dashboards. · efacility.global, 15 Oct 2026
- Company founded and size
- LinkedIn lists the company as founded in 1998 with 51–200 employees. · linkedin.com, 15 Oct 2026
- Company headquarters
- LinkedIn lists headquarters in Coimbatore, Tamil Nadu, India. · linkedin.com, 15 Oct 2026
- Company legal name
- The maker is SIERRA ODC Private Limited, a privately held IT-services company. · linkedin.com, 15 Oct 2026
- Compliance
- The India product page describes the platform as supporting IGBC, BEE, and regulatory compliance needs. · efacility.global, 5 Oct 2026
- Core operations
- The platform brings assets, spaces, maintenance, services, and vendors into one system. · efacility.global, 5 Oct 2026
- Deployment
- The India product page offers SaaS cloud, private-cloud and on-premise deployment choices. · efacility.global, 15 Oct 2026
- Free trial
- The maker says limited-time free trials are available. · efacility.ae, 15 Oct 2026
- Headquarters
- Coimbatore, Tamil Nadu, India · efacility.global, 28 Sept 2026
- Helpdesk
- Helpdesk functions let users log, route and resolve service requests with SLA tracking and configurable workflows. · efacility.global, 15 Oct 2026
- Integrations
- The integrations page lists ERP, HRMS, BMS/BAS, IoT, BIM, payment-gateway, access-control, hardware and third-party application connectivity. · efacility.global, 15 Oct 2026
- Licensing
- The maker's FAQ lists on-premise perpetual, on-premise rental, cloud-hosted perpetual and cloud-hosted rental models. · efacility.ae, 15 Oct 2026
- Limit: complexity
- G2 reviewers say the detailed system can make data entry and procedures tedious, and one reviewer reports that the chat feature is slow for issue resolution. · g2.com, 15 Oct 2026
- Limit: customization and UI
- Capterra reviewers mention difficult customization in some areas and say the interface, screen design and color scheme could improve. · capterra.com, 15 Oct 2026
- Limit: implementation and pricing
- The independent review identifies opaque custom pricing and long implementation cycles as common buyer concerns. · facilio.com, 15 Oct 2026
- Limit: interface and reporting
- The same independent review reports recurring complaints about a dated interface and reports that are difficult to analyze. · facilio.com, 15 Oct 2026
- Maintenance
- Its EAM/CMMS capabilities include work orders, asset tracking, and preventive maintenance scheduling. · efacility.global, 5 Oct 2026
- Maker
- SIERRA ODC Private Limited says it develops eFACiLiTY and lists its India address in Coimbatore. · efacility.global, 5 Oct 2026
- Maker history
- A maker case study says SIERRA ODC Private Limited was founded in 1998 and has headquarters in India. · efacility.global, 5 Oct 2026
- Mobile app
- The Smart Facility app supports asset tracking, work orders, inspections, helpdesk calls, meter readings, facility booking and visitor registration. · play.google.com, 15 Oct 2026
Where eFACiLiTY stands on Freedom251
- IWMS Software#1 of 14
- Facilities Management Software#6 of 34