DevRev

Free plan AndroidiPhoneWeb

What DevRev is

DevRev is an enterprise AI product called Computer that connects business systems into a knowledge graph. It supports enterprise search, employee service desks, and customer self-service, including voice. Computer answers questions from company data in natural-language conversations and can perform actions across connected systems when permissions and approvals allow. Those actions are logged and reversible. Computer Memory links structured information such as CRM records and tickets with unstructured content including emails and Slack threads, while retaining source-system access permissions. Agent Studio converts plain-English instructions into agents or skills that can be sandbox-tested and evaluated in bulk before deployment. Audit features include session traces, guardrail logs, token-usage data, and action trails. Integrations include Zendesk, Salesforce, ServiceNow, Jira, HubSpot, Google Drive, Confluence, and Notion. Voice AI supports up to 70 languages. DevRev offers Android, iOS, and web access, with a free Mini plan and quote-based Pro and Max plans.

Who it suits

DevRev suits enterprises needing search, employee service desks, or customer self-service across connected systems. It is also suited to teams that need governed agents, audit trails, and preserved permissions.

What it does well

Free Mini plan available
Natural-language answers from company data
Actions are logged and reversible
Up to 70 language voice AI
Android, iOS, and web access

What to know first

Pro and Max prices require contacting DevRev
Usage pricing scales with monthly active users
Advanced features differ by plan

Plans

Plan	Billed and limits	Price
Mini	Free · Conversational interface on desktop, mobile, and browser · search across org data · basic task automation · one-click connectors · Bronze-level support and DevRevU training	Free
Max	Contact us · Everything in Mini and Pro · embedded Applied AI team · fine-tuned conversational analytics · SCIM · near real-time AirSync · Gold-level support · Support App and Observe App add-ons	On request
Pro	Contact us · Everything in Mini · 100s of data integrations and snap-ins · conversational analytics · no-code Agent Studio · Silver-level support · discounted credits · Support App and Observe App add-ons	On request

As devrev.ai lists them, read 12 Oct 2026. The maker's own page has the final word.

Verdict

DevRev combines enterprise search, service workflows, and customer support in one AI product. Its free Mini plan provides an entry point, while larger deployments use quote-based plans and usage-based pricing.

Facts from DevRev's own pages

Actions: Computer can act across existing systems within permissions and approvals, with actions logged and reversible. · devrev.ai, 12 Oct 2026
Agent Studio: Agent Studio turns plain-English instructions into agents or skills that can be tested in a sandbox and evaluated in bulk before deployment. · devrev.ai, 12 Oct 2026
Answers: Computer answers questions using company data and supports natural-language conversation. · devrev.ai, 12 Oct 2026
Auditability: Computer provides session traces, guardrail logs, token-usage data, and an audit trail for agent actions, traces, and triggers. · devrev.ai, 12 Oct 2026
Founded: 2020 · devrev.ai, 28 Sept 2026
Headquarters: Palo Alto, California, USA · devrev.ai, 28 Sept 2026
Integrations: The marketplace lists integrations including Zendesk, Salesforce, ServiceNow, Jira, HubSpot, Google Drive, Confluence, and Notion. · devrev.ai, 12 Oct 2026
Intended users: DevRev describes Computer as serving enterprise search, employee service desks, and customer self-service support. · devrev.ai, 12 Oct 2026
Permissions: Computer Memory preserves source-system access permissions so users only access information available to them in those systems. · devrev.ai, 12 Oct 2026
Product: DevRev describes Computer as an enterprise AI product that builds a knowledge graph from connected business systems and powers enterprise search, employee service desks, and customer self-service support, including voice. · devrev.ai, 12 Oct 2026
Security and compliance: DevRev’s Trust Center lists CCPA, GDPR, HIPAA, ISO/IEC 27001:2022, and SOC 2 Type 2 among its compliance areas. · security.devrev.ai, 12 Oct 2026
Shared memory: Computer connects structured data such as CRM records and tickets with unstructured data such as emails and Slack threads. · devrev.ai, 12 Oct 2026
Support: The pricing page lists Bronze-level support for Mini, Silver-level support for Pro, and Gold-level support for Max. · devrev.ai, 12 Oct 2026
Usage pricing: The enterprise-search page describes pricing based on monthly active users, with costs scaling with adoption. · devrev.ai, 12 Oct 2026
Voice AI: DevRev says Voice AI supports up to 70 languages and that new Computer customers can have it running within two weeks. · devrev.ai, 12 Oct 2026

Where DevRev stands on Freedom251

Help desk software#41 of 101