Freedom251 › Customer Journey Analytics Software
Dataroid
What Dataroid is
Dataroid is an AI-powered digital analytics and customer engagement platform for enterprises. SDKs and custom APIs collect behavioral data from digital channels and can capture events such as screen views, button clicks, and scrolling. Teams can use journey analytics, custom dashboards, and diagnostics for crashes and slowdowns, as well as predictive capabilities for RFM segmentation, churn, anomalies, and engagement timing. Engagement tools include segmentation and targeting, in-app and push messaging, surveys, and A/B testing. The platform can combine behavioral information into customer profiles, connect web and mobile channels with internal data, cloud services, and custom platforms, and export collected data in batches or in real time. Deployment options include managed cloud, local cloud, and on-premises environments. Dataroid lists ISO/IEC 27001:2022, SOC 2 Type II, and ISAE 3000 certifications. It also describes encryption in transit and at rest, role-based access, multi-factor authentication, and LDAP integration. The company says customers control collection scope and personal data is not collected by default. Pricing is available on request.
Who it suits
Dataroid is aimed at enterprises, including financial institutions, and marketing, customer experience, product, and technology teams. It suits organizations seeking digital-channel analytics alongside customer engagement tools and flexible deployment options.
What it does well
- Combines journey analytics with engagement tools.
- Supports batch and real-time data exports.
- Offers managed, local cloud, and on-premises deployment.
- Lists ISO/IEC 27001:2022 and SOC 2 Type II certifications.
- Supports role-based access and multi-factor authentication.
What to know first
- Pricing is available on request.
- Personal data is not collected by default.
- Enterprise-focused platform.
Getting started
- Visit the Dataroid website.
- Submit the form on the demo page so the company can contact you about your needs.
- Discuss pricing and deployment options with Dataroid.
- Select managed cloud, local cloud, or on-premises deployment.
- Use the listed Android, iOS, web, API, or self-hosted platform options.
Verdict
Dataroid combines digital analytics, predictive capabilities, and customer engagement across web and mobile channels. Its deployment choices and access controls may suit enterprise teams, but pricing requires an inquiry.
Questions
How much does Dataroid cost?
Pricing is available on request.
Which platforms does Dataroid support?
The listed platforms are Android, iOS, API, web, and self-hosted.
Can Dataroid be deployed on premises?
Yes. Deployment options include managed cloud, local cloud, and on-premises environments.
Does Dataroid collect personal data by default?
Dataroid says the platform does not collect personal data by default. Customers configure and control the collection scope.
What security certifications does Dataroid list?
It lists ISO/IEC 27001:2022, SOC 2 Type II, and ISAE 3000 certifications.
How can prospective customers contact Dataroid?
The demo page offers a form for prospective customers to submit questions or needs, after which the company says it will contact them.
Facts from Dataroid's own pages
- Access controls
- Dataroid supports role-based access control, multi-factor authentication, and LDAP integration for centralized authentication. · dataroid.com, 29 Sept 2026
- Analytics
- It offers dashboards, user path analytics, funnel analytics, and application performance monitoring. · dataroid.com, 30 Sept 2026
- Audience
- The company describes the platform as serving financial institutions and enterprises, including marketing, customer experience, product, and technology teams. · dataroid.com, 30 Sept 2026
- Authentication
- The platform supports role-based access control, multi-factor authentication, and LDAP integration. · dataroid.com, 30 Sept 2026
- Customer profiles
- Dataroid collects behavioral data through SDKs and can unify it with data gathered through APIs to create customer profiles. · dataroid.com, 29 Sept 2026
- Data collection
- Its SDKs and custom APIs collect behavioral data from digital channels and can automatically capture events such as screen views, button clicks, and scrolling. · dataroid.com, 30 Sept 2026
- Data protection
- Dataroid says data is encrypted at rest and in transit, with transit protected using TLS. · dataroid.com, 30 Sept 2026
- Deployment
- Deployment options include managed cloud, local cloud, and on-premises. · dataroid.com, 30 Sept 2026
- Engagement
- The platform supports in-app messages, push notifications, surveys, segmentation, targeting, and A/B testing. · dataroid.com, 30 Sept 2026
- Exports
- Dataroid supports batch and real-time exports of collected data to external systems. · dataroid.com, 30 Sept 2026
- Headquarters
- Istanbul, Turkey · dataroid.com, 28 Sept 2026
- Integrations
- It connects to web and mobile channels, internal data sources, cloud services, and custom platforms through SDKs and APIs. · dataroid.com, 30 Sept 2026
- Intended users
- Dataroid identifies marketing, customer experience, product, and technology teams as users of its platform. · dataroid.com, 29 Sept 2026
- Platform
- Dataroid describes itself as an AI-powered digital analytics and customer engagement platform for enterprises. · dataroid.com, 29 Sept 2026
- Platforms
- The company describes platform-specific SDKs and lists iOS, Android, and Web among compatible platforms. · dataroid.com, 30 Sept 2026
- Predictive analytics
- Predictive capabilities include RFM segmentation, churn prediction, anomaly detection, and engagement time optimization. · dataroid.com, 30 Sept 2026
- Privacy
- The company says data collection scope is controlled by the customer and the platform does not automatically collect personally identifiable information. · dataroid.com, 30 Sept 2026
- Product
- Dataroid is an AI-powered digital analytics and customer engagement platform for enterprises. · dataroid.com, 30 Sept 2026
- Security
- Dataroid states it holds ISO/IEC 27001:2022, SOC 2 Type II, and ISAE 3000 certifications. · dataroid.com, 30 Sept 2026
- Support
- Dataroid’s demo page says prospective customers can submit a form and the company will contact them about their questions or needs. · dataroid.com, 29 Sept 2026
Where Dataroid stands on Freedom251
- Customer Journey Analytics Software#15 of 34