No. 13 of 34 ·Customer Journey Analytics Software

Journey Analytics

Web · API

Freedom report

One barScore 5.4

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Journey Analytics is ranked #13 of 34 in customer journey analytics software on Freedom251. It runs on API, Web. A free trial is offered.

Compared on customer journey analytics software

Channel coverage: cross-channel
Journey mapping: Yes
Identity resolution: Yes
Data export: Yes

Best Journey Analytics alternatives

See all 20

Two bars Fullstory Free tier No. 1Free6.5 One bar Teradata VantageCloud Free tier No. 2Free6.5 One bar Semrush Free tier No. 3Free6.4 One bar Journey Insight by Alterian Free tier No. 4$249/mo6.3 No signal JourneyTrack Paid plans No. 5$3/mo6.3 One bar Qualtrics Free tier No. 6$420/mo6.3

The record

Product: Journey Analytics brings data together to help users understand the journeys of customers, employees, and partners.
Customer 360: The site describes Customer 360 data applications and a 360-degree view of contacts.
Contact Dossier: Contact Dossier captures information about contacts including relationship, ease of engagement, attributes, and opportunity potential.
Analytics features: Listed platform features include contact search, a 360 view of contacts, and a Tableau Web Connector.
Integrations: The site lists Salesforce, Zoho, and custom integrations, and says it can integrate with cloud applications.
Data imports: The technical overview lists batch or real-time imports and an unlimited number of data sources.
API: The API supports data upload and retrieval, and the platform page says API documentation and training are available by request.
Proof of concept: The company offers a proof of concept or trial version that can turn Excel data into insights, usually at no cost, though advanced use cases may incur a nominal fee.
Proof of concept timing: The company says it can complete a proof of concept within a week.
Supported journeys: The site names B2B customer, employee, student, partner, vendor, and high-touch sales journeys as supported or planned examples.
Target users: The site describes its audience as sole proprietors, small and medium business owners, and executives responsible for business functions in larger organizations.
Setup and training: The implementation team helps customers set up and learn the system, and can train customer team members to implement it themselves.
Security: The maker pages reviewed do not state specific security or compliance certifications.
Cloud analytics: The platform uses cloud technologies to connect data from multiple systems and generate insights.

Where it ranks on Freedom251

Best Customer Journey Analytics Software in 2026#13 of 34

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Sources

journeyanalytics.io/platform/· checked 4 Oct 2026
journeyanalytics.io· checked 4 Oct 2026
journeyanalytics.io/resources/· checked 4 Oct 2026
journeyanalytics.io/services/· checked 4 Oct 2026
journeyanalytics.io/inspiration/· checked 4 Oct 2026
journeyanalytics.io/demo/· checked 5 Oct 2026
journeyanalytics.io/contact-us/· checked 5 Oct 2026