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Case Closed Software
What Case Closed Software is
Case Closed Software is a case management and intelligence platform for law enforcement and investigative agencies. It supports investigations from intake through prosecution with case tracking, reports, evidence, and intelligence. Modules cover case management, confidential informants, tips and leads, evidence tracking, gang intelligence, operations planning, agent payments, and analytics. The informant module tracks status, payments, reliability scores, and deconfliction, with payment vouchers and approval workflows. Secure API connections support RMS, CAD, analytics, and reporting tools; custom NCIC and local database integrations are available when authorized. The maker describes encryption in transit and at rest, MFA, access controls, audit logging, and daily backups, and lists CJIS, TX-RAMP Level 2, SOC 2 Type 2, and 28 CFR Part 23. Each agency has an isolated environment; U.S. agencies’ data stays in the United States, and agencies retain ownership and can request a full backup when leaving. Typical implementation takes 4–8 weeks and includes administrator and end-user training. Pricing is available on request.
Who it suits
The platform is designed for law enforcement and investigative agencies managing cases, evidence, intelligence, and informants. Agencies needing integrations or implementation training can assess those options with the maker.
What it does well
- Covers investigations from intake through prosecution.
- Informant records include reliability scores and deconfliction.
- Includes audit logging and daily backups.
- Agency data is kept in isolated environments.
- Implementation includes administrator and end-user training.
What to know first
- Mobile apps are not available.
- Typical implementation takes 4–8 weeks.
- Tracker and CaseNexus modules remain in active development.
- Pricing is available only on request.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Case Closed Software | Custom pricing; contact for pricing | On request |
As caseclosedsoftware.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Case Closed Software website.
- Contact the maker to request custom pricing.
- Discuss an implementation, which typically takes 4–8 weeks.
- Use the included administrator and end-user training through Webex or onsite.
Verdict
Case Closed Software brings investigation workflows, intelligence modules, integrations, and security controls into one platform. Agencies should account for its implementation timeline and request pricing directly.
Questions
How much does Case Closed Software cost?
It is paid, with custom pricing available by contacting the maker.
What platforms does it support?
The listed platforms are Android, API, iOS, Linux, macOS, self-hosted, web, and Windows.
Does it have mobile apps?
Mobile apps are listed as unavailable.
What security and compliance credentials does the maker list?
It lists CJIS, TX-RAMP Level 2, SOC 2 Type 2, and 28 CFR Part 23. The maker also describes AES-256 encryption at rest and TLS 1.2 or higher in transit.
How long does implementation take?
Typical implementations take 4–8 weeks and include administrator and end-user training through Webex or onsite.
What integrations are available?
The platform supports secure API integrations with RMS, CAD, analytics, and reporting tools. Custom NCIC and local database integrations are available when authorized.
Facts from Case Closed Software's own pages
- Agency data
- The maker says each agency has a dedicated isolated environment, U.S. agencies’ data remains in the United States, and agencies retain ownership and can request a full backup when leaving. · caseclosedsoftware.com, 11 Oct 2026
- Audit trail
- Yes · caseclosedsoftware.com, 22 Sept 2026
- Case workflow
- The platform manages investigations from intake through prosecution, including case tracking, reports, evidence, and intelligence. · caseclosedsoftware.com, 11 Oct 2026
- Compliance
- The maker lists CJIS, TX-RAMP Level 2, SOC 2 Type 2, 28 CFR Part 23, AES-256 encryption at rest, and TLS 1.2 or higher in transit. · caseclosedsoftware.com, 11 Oct 2026
- Custom case fields
- Yes · caseclosedsoftware.com, 22 Sept 2026
- Deployment
- The product is available through U.S.-based cloud hosting and on-premises deployment; the site says most customers use Microsoft Azure cloud hosting. · caseclosedsoftware.com, 11 Oct 2026
- Founded
- 2016 · caseclosedsoftware.com, 28 Sept 2026
- Implementation and training
- Typical implementations take 4–8 weeks, and deployments include administrator and end-user training through Webex or onsite. · caseclosedsoftware.com, 11 Oct 2026
- Informant management
- Its confidential informant module tracks informant status, payments, reliability scores, and deconfliction, with payment vouchers and approval workflows. · caseclosedsoftware.com, 11 Oct 2026
- Case intake forms
- Yes · caseclosedsoftware.com, 22 Sept 2026
- Integrations
- The platform supports secure API integrations with RMS, CAD, analytics, and reporting tools, plus custom NCIC and local database integrations when authorized. · caseclosedsoftware.com, 11 Oct 2026
- Maker history
- Crime Tech Solutions acquired Case Closed Software in 2016 and rebuilt the platform around investigative work. · caseclosedsoftware.com, 11 Oct 2026
- Maker location
- The company says it operates remotely with a distributed team throughout the United States. · caseclosedsoftware.com, 11 Oct 2026
- Mobile apps
- No · caseclosedsoftware.com, 22 Sept 2026
- Modules
- Modules include case management, confidential informants, tips and leads, evidence tracking, gang intelligence, operations planning, agent payments, and analytics and reporting. · caseclosedsoftware.com, 11 Oct 2026
- Notable limits
- The maker says Tracker and CaseNexus modules are in active development. · caseclosedsoftware.com, 11 Oct 2026
- Purpose
- Case Closed is a case management and intelligence platform for law enforcement and investigative agencies. · caseclosedsoftware.com, 11 Oct 2026
- Reporting dashboards
- Yes · caseclosedsoftware.com, 22 Sept 2026
- Security
- The maker says data is encrypted in transit and at rest, with MFA, access controls, audit logging, and daily backups. · caseclosedsoftware.com, 11 Oct 2026
- Support
- The support center lists weekday hours of 9:00 AM–6:00 PM CST and says critical incidents may be handled outside those hours based on service level. · caseclosedsoftware.com, 11 Oct 2026
- Workflow automation
- Yes · caseclosedsoftware.com, 22 Sept 2026
Where Case Closed Software stands on Freedom251
- Case Management Software#36 of 177