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Ethico Case Management
What Ethico Case Management is
Ethico Case Management, also called MyCM, is cloud software for managing compliance investigations from intake through resolution. Teams can configure workflows, routing rules, approval chains, and templates, then use automated routing, task management, deadline tracking, and bulk case actions to handle cases. MyCM keeps an immutable record of activities, status changes, assignments, and decisions. Dashboards and reports can be filtered by intake type, timeframe, category, location, and custom dimensions. Reports can arrive through web and mobile channels, customizable forms, or hotline reports; anonymous reporters can follow up through two-way communication protected by a password. The platform connects to HRIS systems for employee-data syncing and to other systems through RESTful APIs, with custom integration support. Ethico lists SOC 2 Type II, HIPAA, and GDPR, and describes encryption and access controls. Implementation includes a dedicated manager, data migration, training, and a hypercare period; the maker reports a 97-minute average support response. Pricing is by tailored proposal, with configuration, training, and support included.
Who it suits
MyCM suits compliance teams and investigators managing workplace and ethics concerns. Organizations needing configurable case workflows, intake channels, and investigation records can request a tailored proposal.
What it does well
- Configurable workflows, routing rules, and approval chains
- Immutable record tracks case changes and decisions
- Anonymous reporting includes password-protected two-way follow-up
- Dashboards filter by timeframe, location, and custom dimensions
- Implementation includes migration, training, and a dedicated manager
What to know first
- No price is listed; a tailored proposal is required
- Pricing depends on the organization
Limits
The plan is paid and priced through a tailored proposal. The listed plan includes configuration, training and support.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Ethico Case Management (MyCM) | Tailored proposal based on your organization · includes configuration, training, and support | On request |
As ethico.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Ethico website
- Request a tailored proposal for your organization
- Complete configuration with the implementation team
- Use included data migration and training
- Access MyCM through web, iOS or Android, or connect through its API
Verdict
MyCM brings intake, investigation workflows, recordkeeping, and reporting into a cloud case-management platform. Organizations should request a proposal to understand pricing for their needs.
Questions
What platforms does Ethico Case Management support?
It is available on web, iOS and Android, with an API platform option.
How is Ethico Case Management priced?
Pricing is on request through a tailored proposal based on the organization.
Does it support anonymous reporting?
Yes. Anonymous reports include two-way communication and password-protected follow-up.
Can it integrate with other systems?
It connects to HRIS systems and other systems through RESTful APIs, with custom integration support.
What does implementation include?
Implementation includes a dedicated manager, data migration, training and a hypercare period.
Facts from Ethico Case Management's own pages
- Analytics
- Dashboards and reports can be filtered by intake type, timeframe, category, location, and custom dimensions. · ethico.com, 11 Oct 2026
- Anonymous follow-up
- The product offers anonymous reporting with two-way communication and password-protected follow-up. · ethico.com, 11 Oct 2026
- Audit trail
- Yes · ethico.com, 21 Sept 2026
- Case handling
- The product supports automated routing, task management, deadline tracking, and bulk case actions. · ethico.com, 11 Oct 2026
- Company history
- Ethico says it was founded in 1997 as Compliance Concepts and that MyCM launched in 2002. · ethico.com, 11 Oct 2026
- Deployment
- cloud · ethico.com, 21 Sept 2026
- Founded
- 1997 · ethico.com, 28 Sept 2026
- Headquarters
- Charlotte, North Carolina, United States · ethico.com, 28 Sept 2026
- Intake channels
- Ethico describes web and mobile reporting, customizable forms, and hotline reports that feed into the case-management platform. · ethico.com, 11 Oct 2026
- Case intake forms
- Yes · ethico.com, 21 Sept 2026
- Integrations
- Ethico says MyCM connects to HRIS systems for employee data sync and to other systems through RESTful APIs, with custom integration support. · ethico.com, 11 Oct 2026
- Intended users
- Ethico describes MyCM as software for compliance teams and investigators managing workplace and ethics concerns. · ethico.com, 11 Oct 2026
- Investigation records
- Ethico says MyCM keeps an immutable record of case activities, status changes, assignments, and decisions. · ethico.com, 11 Oct 2026
- Mobile apps
- Yes · ethico.com, 21 Sept 2026
- Pricing
- Ethico provides a tailored proposal based on the organization and says it has no hidden costs; the page does not state a price. · ethico.com, 11 Oct 2026
- Purpose
- MyCM manages compliance investigations from intake through resolution. · ethico.com, 11 Oct 2026
- Reporting dashboards
- Yes · ethico.com, 21 Sept 2026
- Security
- Ethico lists SOC 2 Type II, HIPAA, and GDPR, and describes encryption, access controls, and audit trails. · ethico.com, 11 Oct 2026
- Support
- Ethico says implementation includes a dedicated manager, data migration, training, and a hypercare period; its page reports a 97-minute average support response. · ethico.com, 11 Oct 2026
- Workflow automation
- Yes · ethico.com, 21 Sept 2026
- Workflows
- Teams can configure investigation workflows, routing rules, approval chains, and templates. · ethico.com, 11 Oct 2026
Where Ethico Case Management stands on Freedom251
- Case Management Software#34 of 177
- Whistleblowing Software#6 of 19