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CareFree

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What CareFree is

CareFree is a cloud-based system for homecare agencies, bringing rostering, care management, staff administration, compliance, and finance together. Its RoadRunner mobile app gives carers access to weekly rotas that update in real time. GPS and/or NFC can record arrival and departure, with alerts to the office for missed calls or missing log-outs. Carers can add call notes, respond to medication prompts, and use mobile tools for visit tasks, care plans, body maps, and client wellbeing monitoring. CareFree Ci supports creating care plans, assessments, supervisions, and related documents, while its form builder can include text, choice fields, and photo, audio, or video attachments. Staff and client records include availability matching, messaging, SMS, custom fields, and scheduling preferences. HR tools cover training, credentials, holidays, and absences. Finance features include wage and invoice reports linked to rotas, mileage management, minimum wage checks, and holiday pay processing. The compliance toolkit includes reports, user logs, audit trails, qualification and DBS tracking, and incident records. OnCall provides web access to rosters, scheduling details, and care plans. CareFree is available on Android, iOS, and the web. Pricing is paid and available on request; prospective customers can book a free demo by appointment.

Who it suits

CareFree suits homecare agencies that need to coordinate staff rotas, care documentation, medication processes, and finance. Its mobile app and client and carer portals also suit providers that want carers and clients to access rota and care information.

What it does well

Real-time weekly rotas are available in the RoadRunner app.
GPS and/or NFC call logging can alert the office to missed calls.
Care plans, assessments, and supervision documents can be created in real time.
Finance reports link wages and invoices to live rotas.
Compliance tools include audit trails and staff qualification tracking.

What to know first

There is no free plan.
Pricing is available on request.
The Android app installation guide describes using a CareFree-provided APK link.

Getting started

Visit the CareFree website.
Book a free demo by appointment.
Provide the number of care recipients requested on the demo form.
Use the Android, iOS, or web platform as appropriate.
For Android RoadRunner installation, use the APK download link provided by CareFree.

Verdict

Homecare agencies needing connected rostering, care records, HR, compliance, and finance should consider CareFree. The free appointment demo offers a way to assess its fit, while teams needing a published price or a free plan should look elsewhere.

Questions

Does CareFree have a free plan?

No. CareFree uses a paid pricing model.

How much does CareFree cost?

Pricing is available on request. CareFree offers a free demo by appointment.

Which platforms does CareFree support?

CareFree lists Android, iOS, and web. Its Android RoadRunner training guide describes installation from a CareFree-provided APK link.

What does the RoadRunner app do?

It gives staff access to live weekly rotas and supports call logging, call notes, medication prompts, visit tasks, care plans, body maps, and client wellbeing monitoring.

What compliance and security provisions does CareFree describe?

Its compliance toolkit includes user logs, audit trails, staff qualification and DBS tracking, and incident records. CareFree Management Ltd says it passed an ISO 27001 audit in January 2024 and acquired the NHS Data Security and Protection Toolkit.

Facts from CareFree's own pages

Android installation: A CareFree RoadRunner training guide describes installing the Android app from an APK download link provided by CareFree. · carefreegroup.com, 8 Oct 2026
Buying process: The site invites prospective customers to book a free demo; it does not state a product price or trial duration on that page. · carefreegroup.com, 8 Oct 2026
Call monitoring: RoadRunner uses GPS and/or NFC for carers to log in and out, and can alert the office when a carer misses a call or fails to log out. · carefreegroup.com, 8 Oct 2026
Care planning: CareFree Ci supports real-time creation of care plans, assessments, supervisions, and related documents. · carefreegroup.com, 8 Oct 2026
Care records: Carers can enter call notes in the app, where staff can view past notes to support handovers and continuity. · carefreegroup.com, 8 Oct 2026
Compliance: The compliance toolkit includes detailed reports, user logs, audit trails, staff qualification and DBS tracking, and incident records. · carefreegroup.com, 8 Oct 2026
Custom forms: Ci includes a drag-and-drop form builder with free text, multiple choice, dropdowns, and options to add photos, audio, or video. · carefreegroup.com, 8 Oct 2026
Data protection: CareFree Management Ltd says it acquired the NHS Data Security and Protection Toolkit and describes it as supporting data security and protection compliance. · carefreegroup.com, 8 Oct 2026
Demo: CareFree offers a free demo by appointment; the demo form asks for the number of care recipients. · carefreegroup.com, 8 Oct 2026
Finance: Finance features include wage and invoice reports linked to real-time rotas, minimum wage checks, mileage management, and holiday pay processing. · carefreegroup.com, 8 Oct 2026
Headquarters: Wakefield, England, United Kingdom · carefreegroup.com, 28 Sept 2026
HR: The HR features include staff training and credentials, holiday management, absence planning, and personalised mail merge. · carefreegroup.com, 8 Oct 2026
Intended users: CareFree describes its software as helping homecare agencies streamline processes and focus on delivering care. · carefreegroup.com, 8 Oct 2026
Medication: The RoadRunner page says carers must answer medication prompts before logging out of a call, and non-administration alerts are sent to the office. · carefreegroup.com, 8 Oct 2026
Mobile app: RoadRunner is a mobile care app with medication management, visit tasks, body maps, care plans, and client wellbeing monitoring. · carefreegroup.com, 8 Oct 2026
Payroll integration: The CareFree knowledge guide describes exporting wages to Sage Payroll and says carer reference numbers must be synchronized with Sage. · knowledge.carefreegroup.com, 8 Oct 2026
Portals: The carer and client portal offers live rota access, care updates, medication changes, requests, invoice viewing, and document uploads. · carefreegroup.com, 8 Oct 2026
Product: CareFree is a cloud-based software solution for rostering, care management, and finance. · carefreegroup.com, 8 Oct 2026
Purpose: CareFree is a cloud-based software solution for rostering, care management, and finance aimed at homecare providers. · carefreegroup.com, 8 Oct 2026
Remote access: OnCall is a web-based interface for accessing rosters, scheduling details, and care plans over an internet connection. · carefreegroup.com, 8 Oct 2026
Rostering: The RoadRunner app lets staff view weekly rotas updated in real time. · carefreegroup.com, 8 Oct 2026
Security: CareFree Management Ltd says it passed an ISO 27001 audit in January 2024. · carefreegroup.com, 8 Oct 2026
Security and compliance: CareFree says its software helps homecare agencies meet CQC requirements and provides user logs and an audit trail; the pages reviewed do not specify a security certification. · carefreegroup.com, 8 Oct 2026
Staff and client records: The client and carer management features include availability matching, in-app messaging, SMS, customizable data fields, and scheduling preferences. · carefreegroup.com, 8 Oct 2026

Where CareFree stands on Freedom251

Home Care Scheduling Software#19 of 22