CareFree is a cloud-based system for homecare agencies, bringing rostering, care management, staff administration, compliance, and finance together. Its RoadRunner mobile app gives carers access to weekly rotas that update in real time. GPS and/or NFC can record arrival and departure, with alerts to the office for missed calls or missing log-outs. Carers can add call notes, respond to medication prompts, and use mobile tools for visit tasks, care plans, body maps, and client wellbeing monitoring. CareFree Ci supports creating care plans, assessments, supervisions, and related documents, while its form builder can include text, choice fields, and photo, audio, or video attachments. Staff and client records include availability matching, messaging, SMS, custom fields, and scheduling preferences. HR tools cover training, credentials, holidays, and absences. Finance features include wage and invoice reports linked to rotas, mileage management, minimum wage checks, and holiday pay processing. The compliance toolkit includes reports, user logs, audit trails, qualification and DBS tracking, and incident records. OnCall provides web access to rosters, scheduling details, and care plans. CareFree is available on Android, iOS, and the web. Pricing is paid and available on request; prospective customers can book a free demo by appointment.
Who it is for
CareFree suits homecare agencies that need to coordinate staff rotas, care documentation, medication processes, and finance. Its mobile app and client and carer portals also suit providers that want carers and clients to access rota and care information.
What is good
- Real-time weekly rotas are available in the RoadRunner app.
- GPS and/or NFC call logging can alert the office to missed calls.
- Care plans, assessments, and supervision documents can be created in real time.
- Finance reports link wages and invoices to live rotas.
- Compliance tools include audit trails and staff qualification tracking.
What to know first
- There is no free plan.
- Pricing is available on request.
- The Android app installation guide describes using a CareFree-provided APK link.
Verdict
Homecare agencies needing connected rostering, care records, HR, compliance, and finance should consider CareFree. The free appointment demo offers a way to assess its fit, while teams needing a published price or a free plan should look elsewhere.
Get started with CareFree
- Visit the CareFree website.
- Book a free demo by appointment.
- Provide the number of care recipients requested on the demo form.
- Use the Android, iOS, or web platform as appropriate.
- For Android RoadRunner installation, use the APK download link provided by CareFree.
Questions about CareFree
Does CareFree have a free plan?
No. CareFree uses a paid pricing model.
How much does CareFree cost?
Pricing is available on request. CareFree offers a free demo by appointment.
Which platforms does CareFree support?
CareFree lists Android, iOS, and web. Its Android RoadRunner training guide describes installation from a CareFree-provided APK link.
What does the RoadRunner app do?
It gives staff access to live weekly rotas and supports call logging, call notes, medication prompts, visit tasks, care plans, body maps, and client wellbeing monitoring.
What compliance and security provisions does CareFree describe?
Its compliance toolkit includes user logs, audit trails, staff qualification and DBS tracking, and incident records. CareFree Management Ltd says it passed an ISO 27001 audit in January 2024 and acquired the NHS Data Security and Protection Toolkit.
Compared on home care scheduling software
- Caregiver mobile app
- Yes
- Care documentation
- Yes
- Client portal
- Yes
