Bugzilla

Bugzilla is ranked #5 of 37 in issue tracking software on Freedom251. It runs on API, Linux, macOS, Self-hosted, Web, Windows. There is a free plan.

Bugzilla plans and pricing

All plans

Bugzilla Free Free and open source · self-hosted server software bugzilla.org · 3 Oct 2026

Compared on issue tracking software

Free plan: Yes
Custom workflows: Yes

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Bugzilla

Purpose: Bugzilla is a defect-tracking system for tracking bugs, issues, enhancements, and other change requests in products.
Deployment: Bugzilla is web-based software that must be installed on your own server.
Search: It offers basic full-text search and advanced queries, including time-based searches.
Notifications: Users can choose which bug-change email notifications they receive, and scheduled search reports can be emailed as often as every fifteen minutes.
Reporting: Bugzilla can generate tables, graphs, and reports from bug data and export reports as CSV.
Workflow: Administrators can customize workflows, statuses, resolutions, and fields, and extend installations with templates and extensions.
Access controls: Groups can control who can view or edit bugs, and members of an insider group can mark attachments and comments private.
Security: The project says Bugzilla uses Perl taint mode to help prevent SQL injection, has protections against cross-site scripting, hides group-restricted information, and locks accounts after a few failed password guesses.
Integrations and API: Bugzilla provides XML-RPC and JSON-RPC web services, and its Patch Viewer integrates with LXR, CVS, and Bonsai.
Authentication and databases: It supports its built-in user database, LDAP, web-server authentication methods, and MySQL, PostgreSQL, or Oracle databases.
Platforms: The project says Bugzilla can be installed on operating systems including Windows, Mac, and Linux, and can run with Apache or other web servers such as IIS.
Support: Bugzilla is community supported; help is available through a mailing list and chat rooms, while the project says it does not directly offer commercial support.
Intended users: The project describes Bugzilla as a system for software defect tracking and says organizations may turn to it when they need workflow management, bug visibility controls, or custom fields.
Maker: The Bugzilla Project is managed by Zarro Boogs Corporation, a US non-profit incorporated in Michigan in 2023.
Price from: Free

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Where it ranks on Freedom251

Best Issue Tracking Software in 2026#5 of 37
Best Game Bug Tracking Software in 2026#4 of 23

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Sources

bugzilla.org/about/· checked 3 Oct 2026
bugzilla.org/about/features.html· checked 3 Oct 2026
bugzilla.org/support/· checked 3 Oct 2026
bugzilla.org/about/zarroboogs.html· checked 3 Oct 2026
bugzilla.org· checked 28 Sept 2026
bugzilla.org/download/· checked 3 Oct 2026