Zoho BugTracker

What Zoho BugTracker is

Zoho BugTracker is a cloud-based tool for recording, assigning, tracking, and resolving bugs. Teams can capture details such as severity and due date, add followers, and monitor work through reports and milestones. Administrators can set rules for updates, email notifications, third-party calls, and SLA automation. Teams can customize statuses, fields, workflows, linked bugs, and automated email templates. Forums and news feeds support team discussions, while timesheets log billable and non-billable hours. Zoho Invoice integration automates invoice generation and expense reporting. Listed integrations include Zoho Desk, Zoho Analytics, Zoho People, Google Drive, Google Calendar, Jira import, GitHub, Bitbucket, Dropbox, Box, Zoho Flow, and Zendesk. It offers a REST API with OAuth 2.0 authentication and a mobile app for logging, tracking, and fixing bugs. Zoho says AES-256 application-layer encryption at rest covers specified data, and describes regional full-disk encryption in the EU, India, and Australia. The free plan supports three users, two projects, and files up to 10 MB; some major features are excluded. Paid plans are $3.00 per month billed annually for Standard and $7.00 per month billed annually for Premium.

Who it suits

Zoho BugTracker suits teams that need to record and manage bugs collaboratively, configure issue workflows, and track project time. Its free tier is limited to three users and two projects; larger project counts are available on paid plans.

Limits

The Free plan costs nothing and supports 3 users, 2 projects, and 5 GB storage; files can be up to 10 MB, and some major features are excluded. Standard costs $3 a month, billed Billed annually, and includes 10 projects, 5 project templates, and 100 GB storage. Premium costs $7 a month, billed Billed annually, and includes unlimited projects, 20 project templates, and 120 GB storage.

Getting started

1. Visit the Zoho BugTracker website.
2. Choose the free plan or review the paid plans.
3. Start a 15-day free trial of a paid plan without a credit card, if appropriate.
4. Use the web service or the listed Android and iOS mobile app platforms.
5. Record bugs with details such as severity and due date, then assign them to team members.

Verdict

Zoho BugTracker combines issue tracking, configurable automation, collaboration, and time logging. The free tier has clear user, project, and file limits, while paid plans list larger project allowances.