No. 6 of 37 ·Issue Tracking Software

Bugsee

Web · Android · iPhone · paid plans from $8.25/mo

Freedom report

Three barsScore 6.5

Free tierA free tier is on its own pricing page
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

Bugsee is ranked #6 of 37 in issue tracking software on Freedom251. It runs on Android, iOS, Web. There is a free plan. A free trial is offered. Paid plans start at $8.25/mo.

Bugsee plans and pricing

All plans

Lite Free Up to 5 unique devices per month · 3-day data retention · unlimited apps and team members bugsee.com · 30 Sept 2026

PRO $99/yr Paid annually | $139 when paid monthly Up to 50 unique devices per month · 30-day data retention · priority support bugsee.com · 30 Sept 2026

Custom Not published Custom features · SSO · HTTP REST API access · custom integrations · unlimited data retention · premium support bugsee.com · 30 Sept 2026

Compared on issue tracking software

Free plan: Yes
Paid from: $99/mo

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The record

Product: Bugsee captures app activity and diagnostic data to help developers investigate bugs and crashes.
Session replay: Bugsee records video of user interactions at 10 frames per second and aligns it with crash context.
Diagnostics: Reports can include network requests and responses, console logs, system traces, crash reports, and environmental context.
Privacy masking: The SDK automatically blacks out password and other secure fields in supported views so sensitive screen data does not leave the device.
Integrations: Bugsee supports issue-based integrations including Jira, GitHub, GitLab, and Trello, and event notifications through Slack and Microsoft Teams.
Integration behavior: Issue-based integrations can create remote items and may mirror later issue changes and comments, while Slack and Microsoft Teams integrations post event messages.
Security: Bugsee says communications between its SDKs, plugins, and servers use strong contemporary encryption.
AI/MCP: The MCP server provides agents scoped access to crashes, errors, builds, and vulnerability scans, and Bugsee says inference stays in the user's environment.
Free tier limits: The Lite plan allows up to five unique devices per month and retains data for three days.
Plan limitations: Device usage across multiple apps is summed, and customers using off-app-store production distribution are directed to contact Bugsee about enterprise plans.
Support: Bugsee lists support by email at [email protected] and includes priority support on PRO and premium support on Custom.
Company: Bugsee describes itself as a privately held company based in Silicon Valley.
Price from: $8.25/mo

Where it ranks on Freedom251

Best Issue Tracking Software in 2026#6 of 37
Best Game Crash Reporting Software in 2026#10 of 23
Best Mobile App Monitoring in 2026#6 of 22

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Sources

bugsee.com/about/· checked 30 Sept 2026
bugsee.com/crash-reporting/· checked 30 Sept 2026
bugsee.com/faq/· checked 30 Sept 2026
docs.bugsee.com/integrations/· checked 30 Sept 2026
bugsee.com· checked 30 Sept 2026
bugsee.com/pricing/· checked 30 Sept 2026