BugHerd

Name: BugHerd
Price: 50 USD
Author: BugHerd

by BugHerd

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What BugHerd is

BugHerd is a website feedback tool that turns comments on live pages into tasks pinned to the relevant elements. Clients can point to a page, click and leave feedback without creating an account or logging in. BugHerd captures a screenshot and technical details such as browser, operating system and screen resolution alongside the comment. Teams can track the resulting work on a Kanban-style task board. Feedback can also cover Figma designs, PDFs, images and video; clients can highlight text and suggest replacements that become tasks. The service is available through a browser extension or JavaScript installed on a website, and listed integrations include Trello, Slack, GitHub, Jira, Asana, ClickUp and Zapier. BugHerd says its connections use TLS 1.2 or higher and production data is encrypted at rest with AES-256. Standard is $50/mo monthly or $42/mo yearly, with five members, unlimited client users and projects, and 10 GB storage. A 14-day trial is available; there is no free plan.

Who it suits

BugHerd suits teams that collect website or design feedback from clients and want to organize it as trackable tasks. Its plans include unlimited client users, while Standard supports five members.

What it does well

Clients can comment without creating an account.
Feedback includes screenshots and technical context.
Tracks feedback as Kanban-style tasks.
Supports website, Figma, PDF, image and video feedback.
Listed integrations include Jira, Slack and Trello.

What to know first

No free plan is listed.
Standard is $50/mo monthly or $42/mo yearly.
Standard includes five members.

Plans

Plan	Billed and limits	Price
Standard	$50/mo monthly; $42/mo yearly · 5 members · unlimited client users · unlimited projects · 10 GB storage	$50 a month
Studio	$80/mo monthly; $67/mo yearly · 10 members · unlimited client users · unlimited projects · 25 GB storage	$80 a month
Premium	$150/mo monthly; $125/mo yearly · 25 members · unlimited client users · unlimited projects · 50 GB storage	$150 a month
Custom	Let's talk · Custom member limit · unlimited client users · unlimited projects · unlimited storage	On request

As bugherd.com lists them, read 8 Oct 2026. The maker's own page has the final word.

Verdict

BugHerd brings client feedback, page context and task tracking together, with options for design files and text edits. Consider its paid plans and member limits when choosing it for a team.

Facts from BugHerd's own pages

AI handling: The security page says optional AI features are off by default and send only task titles and descriptions to the AI provider. · bugherd.com, 8 Oct 2026
Automatic context: BugHerd captures screenshots and technical details such as browser, operating system, and screen resolution with feedback. · bugherd.com, 8 Oct 2026
Client access: Clients can leave feedback without creating an account or logging in. · bugherd.com, 8 Oct 2026
Company history: BugHerd says it was co-founded in 2010 and officially launched to the SaaS market in 2011. · bugherd.com, 8 Oct 2026
Extension and embed: BugHerd can be used through a browser extension or by installing JavaScript code on a website. · bugherd.com, 8 Oct 2026
Feedback formats: The pricing page lists feedback on websites, Figma designs, PDFs, images, and video. · bugherd.com, 8 Oct 2026
Founded: 2011 · bugherd.com, 28 Sept 2026
Free plan: No · bugherd.com, 20 Sept 2026
Headquarters: Melbourne, Australia · bugherd.com, 28 Sept 2026
Hosting and location: BugHerd says it runs on Salesforce Heroku hosted on AWS in the us-east-1 region, with screenshots and attachments stored in S3 in the same region. · bugherd.com, 8 Oct 2026
Integrations: The site lists integrations including Trello, Slack, GitHub, Jira, Asana, ClickUp, and Zapier. · bugherd.com, 8 Oct 2026
Privacy and retention: BugHerd says account data is retained for the life of the account and deleted items are permanently removed from production within 14 days. · bugherd.com, 8 Oct 2026
Security: The security page says connections use TLS 1.2 or higher and production data at rest is encrypted with AES-256. · bugherd.com, 8 Oct 2026
Support and enterprise: The Custom plan lists a dedicated success manager, onboarding and training support, and secure single sign-on. · bugherd.com, 8 Oct 2026
Task board: Feedback is organized as trackable tasks on a Kanban-style task board. · bugherd.com, 8 Oct 2026
Text edits: Clients can highlight text and suggest replacements, which BugHerd pins and captures as tasks. · bugherd.com, 8 Oct 2026
Website feedback: Clients can point, click, and comment on a live website, with feedback pinned to page elements and converted into tasks. · bugherd.com, 8 Oct 2026