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Aha! Ideas vs BugHerd

Both stand on customer feedback software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Aha! Ideas

Free trial APIExtensionMac+2

Choose Aha! Ideas if your product team needs feedback collection alongside scorecards, prioritization, and AI analysis. Consider another option if you need a free plan or CRM integrations without paying for Advanced.

Visit Aha! Ideas

BugHerd

Free trial APIExtensionWeb

BugHerd brings client feedback, page context and task tracking together, with options for design files and text edits. Consider its paid plans and member limits when choosing it for a team.

Visit BugHerd

The facts

Aha! IdeasBugHerd
Free planA free trialA free trial
Open sourceNot publishedNot published
Runs onAPI, Extension, Mac, Web, WindowsAPI, Extension, Web
Lowest paid planEssentials: $49 per user a monthStandard: $50 a month
Plans published24
MakerNot publishedBugHerd
Websiteaha.iobugherd.com
On customer feedback software#19 of 59#23 of 59

Aha! Ideas: what it does well

  • Custom-branded portals support unlimited portal users.
  • Feedback can come from polls, in-app submissions, and automatic idea detection.
  • Elle can surface themes and identify similar ideas.
  • Every plan includes HTTPS communications and encryption at rest.
  • Data export is available as CSV or through the API.

What to know first

  • There is no free plan.
  • Essentials starts at $49 a month with a 3 paid-user minimum.
  • CRM integrations such as Salesforce and Zendesk require Advanced.

BugHerd: what it does well

  • Clients can comment without creating an account.
  • Feedback includes screenshots and technical context.
  • Tracks feedback as Kanban-style tasks.
  • Supports website, Figma, PDF, image and video feedback.
  • Listed integrations include Jira, Slack and Trello.

What to know first

  • No free plan is listed.
  • Standard is $50/mo monthly or $42/mo yearly.
  • Standard includes five members.

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