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Crewhu

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What Crewhu is

Crewhu is a customer feedback, gamification, and employee recognition platform made for managed service providers. Its plans build from Listen to Recognize and Grow. Listen includes one-click client feedback, survey notifications with gamification, a website widget, reports, scheduled reports, and big-screen dashboards. Recognize adds reputation management, an automated testimonial feed, survey import, and recognition badges. Grow adds custom sources and metrics, Trends, automated contests and rewards, NPS campaigns, and custom surveys. Crewhu works in a web browser and through iPhone and Google-store apps. Its Open API lets third-party applications extract account data, with premium integrations listed for BrightGauge, IT Glue, Slack, Microsoft Teams, and custom APIs. Monthly plans list five users and cost 119.00, 239.00, or $399 a month, plus implementation fees. Website signups receive a 14-day trial without payment information.

Who it suits

It suits MSPs seeking structured client feedback, employee recognition, gamification, and survey programs. Teams needing browser, mobile, API, or listed integration access may also benefit.

What it does well

  • Built specifically for MSPs
  • Plans add recognition and growth tools
  • Includes NPS campaigns on Grow
  • Open API supports data extraction
  • 14-day trial requires no payment information

What to know first

  • Listed plans include five users
  • Implementation fees apply
  • No free plan
  • Standard subscriptions lack customer-specific security materials

Plans

PlanBilled and limitsPrice
Listen$119/mo; 5 Users; Billed Monthly · 5 users · $300 implementation fee · 1 implementation session$119 a month
Recognize$239/mo; 5 Users; Billed Monthly · 5 users · $600 implementation fee · 2 implementation sessions$239 a month
Grow$399/mo; 5 Users; Billed Monthly · 5 users · $1,000 implementation fee · 5 implementation sessions$399 a month

As crewhu.com lists them, read 8 Oct 2026. The maker's own page has the final word.

Verdict

Crewhu organizes feedback and recognition capabilities into three expanding plans for MSPs. The 14-day trial can be started without payment details, while paid plans add implementation fees and scale by feature level.

Facts from Crewhu's own pages

Annual guarantee
The pricing page states a 60 day money back guarantee for annual plans. · crewhu.com, 8 Oct 2026
API
The Open API lets third party applications extract data from a Crewhu account. · get-help-tnt.crewhu.com, 8 Oct 2026
Billing
Monthly charges are based on the maximum number of active employees from the previous period, and annual plans are charged upfront. · crewhu.com, 8 Oct 2026
Founded
2013 · crewhu.com, 28 Sept 2026
Grow features
Grow includes Recognize features plus custom sources and metrics, Trends, automated contests and rewards, NPS campaigns, and custom surveys. · crewhu.com, 8 Oct 2026
Integrations
Listed premium integrations include BrightGauge, IT Glue, Slack, Microsoft Teams, and custom API integrations. · crewhu.com, 8 Oct 2026
Listen features
Listen includes one click client feedback, survey notifications and gamification, a website widget, reports and dashboards, scheduled reports, and big screen dashboards. · crewhu.com, 8 Oct 2026
Platform access
Crewhu can be accessed in a web browser and has apps available through the iPhone and Google stores. · crewhu.com, 8 Oct 2026
Product
Crewhu is a customer feedback, gamification, and employee recognition platform built for MSPs. · crewhu.com, 8 Oct 2026
Recognize features
Recognize includes the Listen features plus reputation management, an automated testimonial feed, survey import, and recognition badges. · crewhu.com, 8 Oct 2026
Security
Crewhu says it maintains policies and practices designed to support GDPR requirements for personal data collection and storage. · crewhu.com, 8 Oct 2026
Security documentation limits
For standard subscriptions, Crewhu says it does not provide customer specific security assessments, questionnaires, or nonpublic security materials such as penetration test reports. · crewhu.com, 8 Oct 2026
Support and onboarding
Adding payment details during the trial unlocks premium services such as one to one web calls with the onboarding team. · get-help-tnt.crewhu.com, 8 Oct 2026
Trial
Crewhu offers a 14 day trial for website signups without requiring payment information during the trial. · get-help-tnt.crewhu.com, 8 Oct 2026

Where Crewhu stands on Freedom251

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