Atashi Kiosk Management Platform gives organizations a central way to monitor and manage kiosk fleets. Its Windows service reports device and application status, peripherals, consumable levels, storage and memory, network quality, errors, and transaction counts. Operators can send content or software updates, view screenshots, collect logs, and restart a kiosk or its application remotely. Updates can be directed to chosen terminal groups, confirmed by devices, and rolled back if a rollout fails. Role- and region-based alerts, scoped access for operators, technicians, and partners, and action records support managed operations. The platform uses MQTT, Azure IoT Hub, SignalR, a REST API, and webhooks, with connections to Power BI, CSV, data warehouses, and ITSM service desks. Kiosks can keep serving users while offline and forward queued telemetry in order once connected. The agent reports operational information; personal or transaction data stays in the kiosk application and its existing back end. Pricing is quoted after scoping, and the platform is offered with customer-specific support terms.
Who it is for
It suits organizations managing kiosk estates across settings such as retail, banking, healthcare, government, and corporate campuses. Third-party kiosk applications need to publish transaction counts and journey errors for the agent to report them.
What is good
- Remote content and software updates, restarts, screenshots, and logs.
- Offline kiosks queue telemetry for ordered delivery when reconnected.
- Updates can target groups and include a rollback path.
- Role- and region-based alerts with scoped user access.
- Exports and connections include Power BI, CSV, and ITSM.
What to know first
- Paid service; pricing is available on request.
- Third-party apps must publish transaction counts and journey errors.
- Windows service requires outbound access to the ingestion endpoint.
Verdict
Atashi combines fleet monitoring with remote actions and controlled update rollouts. Buyers should confirm scope, integrations, and support terms for their estate.
Get started with Atashi Kiosk Management Platform
- Visit the AtashiTech product page.
- Request a custom deployment quote and scope the terminal and site count, integrations and support model.
- Arrange the cloud deployment and Windows platform coverage.
- Install the lightweight .NET Windows service on the kiosks.
- Provide outbound network access to the telemetry ingestion endpoint.
- Configure the desired alerts, access roles and integrations.
Limits to know first
For third-party kiosk applications, the agent can report machine health and queryable peripherals, but transaction counts and journey errors depend on the application publishing them. The custom deployment is scoped to factors including terminal and site count, integrations, hosting and support model.
Questions about Atashi Kiosk Management Platform
How is Atashi Kiosk Management Platform priced?
It is a paid custom deployment, quoted after scoping. Scope depends on terminal and site count, estate ownership, alert rules, integrations, hosting and support model.
Which platforms does it cover?
The listed platform coverage is Windows. The platform is also described as available through web and API.
Can kiosks keep working offline?
Yes. Kiosks continue serving users while disconnected, and telemetry is queued locally for ordered delivery when connectivity returns.
What integrations does it support?
It uses MQTT telemetry, Azure IoT Hub, SignalR, a REST API and webhooks. It also supports Power BI, CSV, data warehouse and ITSM service-desk connections.
Does the agent handle personal or transaction data?
The agent sends operational telemetry, counts and error events. Personal or transaction data stays in the kiosk application and its existing back end.
What support comes with the platform?
It is normally offered alongside an annual maintenance contract covering platform and agent updates, alert-rule changes and an operations support channel. Terms are agreed per customer.
Atashi Kiosk Management Platform plans and pricing
All plansCompared on kiosk management software
- Platform coverage
- windows
- Remote reboot
- Yes
- Remote configuration
- Yes
- Deployment
- cloud
