No. 6 of 27 ·Nonprofit Text Messaging Software

Ascend

Web · API

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Freedom report

One barScore 5.4

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Ascend is ranked #6 of 27 in nonprofit text messaging software on Freedom251. It runs on API, Web.

Ascend plans and pricing

All plans

Custom pricing Not published Subscription and messaging fees depend on account usage; contact Ascend for pricing ascendmessaging.org · 30 Sept 2026

Compared on nonprofit text messaging software

MMS messaging: Yes
Keyword texting: Yes
Peer-to-peer texting: Yes
Fundraising features: dedicated

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The record

Purpose: Ascend is a messaging platform for nonprofits, campaigns, and unions to broadcast messages and hold one-on-one conversations with supporters by text or Instagram.
Broadcast messaging: Teams can send personalized broadcasts and segment audiences using supporter activity, donation history, age, and custom data.
Automations: Automated message sequences can patch calls to US representatives or ask multiple-choice questions.
Peer conversations: The P2P-style inbox supports conversations between supporters and staff or volunteers.
Instagram: Instagram automations can send DMs when someone comments a keyword on a post and can collect information or share links.
Engagement tools: Features include A/B testing, automated action nudges, branded link tracking, donation ROI tracking, and reports.
Integrations: Listed integrations include EveryAction, Action Network, Mobilize, ActionKit, ActBlue, Salesforce, Facebook, Instagram, and IMIS.
Security: Ascend states that its platform is SOC-2 Type II certified.
Support: The company says each team gets a dedicated account manager and that professional development services and new features are not charged separately.
User limit: Ascend accounts can have an unlimited number of Admin and Organizer users at no extra cost.
Usage billing: Billing can include subscription fees for phone numbers, SMS and MMS carrier fees, and charges based on messaging usage; short-code subscription fees are charged quarterly.
Compliance guidance: Ascend's guidance says to message only opted-in supporters and notes that its platform includes supporter-time-zone sending hours of 8 a.m. to 9 p.m.
API: Ascend provides API documentation that describes generating an account API key and sending it in the Authorization header.

Where it ranks on Freedom251

Best Nonprofit Text Messaging Software in 2026#6 of 27

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Sources

ascendmessaging.org/article/what-is-ascend· checked 30 Sept 2026
ascendmessaging.org/features· checked 30 Sept 2026
ascendmessaging.org/features/instagram· checked 30 Sept 2026
ascendmessaging.org/features/integrations· checked 30 Sept 2026
ascendmessaging.org· checked 30 Sept 2026
ascendmessaging.org/article/admin-and-organizer-accounts· checked 30 Sept 2026
ascendmessaging.org/article/account-billing· checked 30 Sept 2026
ascendmessaging.org/article/tcpa-compliance· checked 30 Sept 2026
developers.ascendmessaging.org· checked 30 Sept 2026