Text-Em-All (formerly Call-Em-All)

Text-Em-All (formerly Call-Em-All) is a messaging platform for businesses and organizations that reach opted-in contacts by text and voice. It is best for teams that need scheduled broadcasts and a way to manage replies in the same service. Choose it for that mix of channels, but look elsewhere if you need HIPAA-compliant messaging or to launch mass broadcasts from a phone.

Overview

Text-Em-All combines SMS and voice broadcasts with two-way conversations and automated messages. Its monthly plan scales with the number of unique people messaged, which suits organizations with a defined audience; the free plan is limited to testing rather than operational mass texting. The service requires recipient consent, promotional messages require express written consent, and political solicitation is prohibited.

Founded in 2005, Text-Em-All describes itself as employee-owned. It says it takes commercially reasonable physical, electronic, and administrative steps to protect personal information, including restricting physical access to database servers and using password protections. It is not HIPAA compliant: messages are not encrypted at rest, and standard SMS cannot be encrypted in transit. That rules it out for healthcare communications requiring HIPAA compliance.

Key features

Teams can schedule broadcasts, personalize them with tags, use keyword automation, and review real-time analytics. Two-way texting makes replies part of the workflow rather than leaving the service as a one-way announcement tool. Voice broadcasts can accompany SMS or replace it, offering a call-based route for audiences who need one.

Integration options include native connections for staffing and church platforms, Zapier, viaSocket, and a REST API. The API is positioned for high-volume messaging above 50,000 messages per month, and developer access is requested through the company. This gives larger messaging operations an integration path, but it is not a self-serve API entry point.

The iOS and Android apps handle replies, conversation management, and new texts to groups of up to 15 people. Mass broadcasts must be sent from the web app, so the mobile apps are useful for ongoing conversations but not a substitute for a desktop campaign workflow. Standard messages can be up to 320 characters; credits support messages up to 1,600 characters.

Support is available by chat, email, and phone Monday through Friday, 8 AM–5 PM CST.

Pricing

Pricing is based on the number of unique people messaged per month, so audience size directly affects recurring cost.

• Starter: free, with no commitment. It includes 25 credits for testing voice broadcasts and texting to your own number; mass texting requires an upgrade. This is for evaluation, not regular outreach.
• Monthly: Starts from $19 per month with recurring monthly billing. The tiers are $19 for 1–50 people, $39 for 51–100, $69 for 101–200, $99 for 201–300, $119 for 301–400, $139 for 401–500, $199 for 501–750, $239 for 751–1,000, $359 for 1,001–1,500, $479 for 1,501–2,000, and $599 for 2,000–2,500. For 2,501 or more, see credits pricing. This plan is the clear fit for recurring sends to a known audience, but the step-ups make growth in reach a cost consideration.
• Credits: Starts from 9¢ per credit, with credits added as needed. Rates are 9¢ each for 400–999 credits, 8.5¢ for 1,000–2,499, 8¢ for 2,500–4,999, 7.5¢ for 5,000–9,999, 7¢ for 10,000–24,999, 6.5¢ for 25,000–49,999, and 6¢ for 50,000–99,999; 100,000 or more requires contacting the company for pricing. This is the flexible alternative to a recurring monthly audience tier, with per-credit rates falling at higher volumes.

Platforms

Text-Em-All supports web, iOS, Android, and API access. The mobile apps are geared toward replying and managing conversations; web is required for mass broadcasts. SMS alerts, voice call alerts, mobile app alerts, two-way messaging, campaign scheduling, delivery reports, caller ID control, personalization, and SMS follow-up are supported.

Who it's for

It suits businesses and organizations that need to send consent-based notices by text or voice, schedule campaigns, and handle incoming replies. The native staffing and church connections may be useful to organizations in those areas, while the API is aimed at operations sending more than 50,000 messages monthly. It is a poor fit for promotional outreach without express written consent, political solicitation, HIPAA-regulated communication, or teams that need mobile mass broadcasting.

Pros and cons

• Pro: Text, voice broadcasts, and two-way conversations sit in one service, supporting both announcements and replies.
• Pro: Monthly tiers are tied to unique people messaged, while credit pricing offers a non-monthly option with lower per-credit rates at larger volumes.
• Pro: Scheduling, personalization, analytics, delivery reports, and keyword automation support coordinated campaigns and follow-up.
• Con: The free plan permits testing but not mass texting, so real campaigns require a paid plan.
• Con: Mobile sending is capped at 15 people per new text, and mass broadcasts are web-only.
• Con: Consent requirements restrict promotional messaging, and the service is not HIPAA compliant.
• Con: Support hours are limited to weekdays, 8 AM–5 PM CST.

Alternatives

For broader software comparisons, see Mass Notification Software, Voice Broadcasting Software, and Nonprofit Text Messaging Software.

• EMMA Notify is a paid alternative for readers comparing platforms across desktop and mobile operating systems.
• Honeywell Forge is a paid alternative with product-specific offerings; Advanced Process Control has term-based licensing and feature choices, with pricing by contact.
• CrisisGo offers a free plan as well as Safety iResponse for Independent Schools at $2,520 a year for up to 500 students, with additional students billed separately.
• SA-Announce is another paid option for comparison.
• Alertable is another paid option for comparison.
• AlertFind is another paid option for comparison.
• EmReach is another paid option for comparison.
• Hyper-Reach is another paid option for comparison.

Verdict

Text-Em-All is a strong fit for organizations with consent-based audiences that need scheduled SMS and voice broadcasts plus two-way replies. Its audience-based monthly tiers and credit option give teams ways to match billing to their messaging pattern. Look elsewhere if mobile broadcast sending, HIPAA compliance, political solicitation, or promotional messaging without written consent is central to your needs.