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Adoptiv Voice Broadcasting

What Adoptiv Voice Broadcasting is
Adoptiv Voice Broadcasting sends a recorded or text-spoken message to a contact list, without an agent dialing each recipient or waiting on the call. A message can use an uploaded recording or text spoken at call time, with the recipient’s name inserted. The system distinguishes a live answer from an answering machine and can leave the message in voicemail when a machine answers. Recipients can press keys to request a transfer, confirm, or respond to a survey question.
Campaigns can use recipients’ time zones, select caller ID from numbers held, and set a redial interval for calls that do not connect. Delivery outcomes and keypad responses appear during the campaign and are written to each contact record. Adoptiv describes its dialer and CRM as one system, with call information written directly to the CRM record. The web-based service has a 14-day trial with no card required and migration included. Listed seat plans range from $19/seat/mo to $199/seat/mo, with calling billed by the minute on several plans and unlimited US calling on others. Adoptiv says an opt-out route is required and consent rules differ by region.
Who it suits
Adoptiv Voice Broadcasting suits outsourced contact centers, in-house outbound teams, support desks, and growing teams that have outgrown a CRM call button. It is relevant to teams sending scheduled voice campaigns that need recipient responses and delivery outcomes associated with contact records.
What it does well
- Sends recorded or text-spoken messages to contact lists.
- Can insert recipient names into spoken text.
- Detects answering machines and can leave voicemail.
- Recipients can request transfers, confirm, or answer survey questions by keypad.
- Campaign results and keypad responses are written to contact records.
- Offers a 14-day trial with no card required and migration included.
What to know first
- There is no free plan.
- Calling is billed by the minute on several listed plans.
- An opt-out route is required, and consent rules differ by region.
- SOC 2 audit is in progress; no HIPAA business associate agreement is available.
Limits
The service has no free plan. The trial lasts 14 days; calling is billed by the minute on Lite, Pro, Ultra, and US Unlimited AI+, while several other listed plans provide unlimited US calling.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| US Unlimited AI+ | $119/seat/mo · Unlimited US calling · 1 free number per user · AI playbooks · AI call analysis | $119 a month |
| Lite | $19/seat/mo · Calling billed by the minute · available worldwide · AI call analysis | $19 a month |
| US Dialer Unlimited | $199/seat/mo · Unlimited US calling · 1 free number per user · outbound campaigns · autodialer · soundboards · caller ID pool | $199 a month |
| Pro | $39/seat/mo · Calling billed by the minute · available worldwide · AI call analysis | $39 a month |
| Ultra | $69/seat/mo · Calling billed by the minute · available worldwide · AI call analysis | $69 a month |
| US Unlimited | $69/seat/mo · Unlimited US calling · 1 free number per user · AI call analysis | $69 a month |
| Enterprise (US Unlimited) | Custom · Custom solutions; included features agreed with sales | On request |
| Enterprise (pay as you go) | Custom · Custom solutions; included features agreed with sales | On request |
As adoptiv.com lists them, read 2 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Adoptiv Voice Broadcasting website.
- Start the 14-day trial; no card is required, and migration is included.
- Choose a listed plan, with calling billed by the minute or unlimited US calling depending on the plan.
- Prepare an uploaded recording or text-spoken message and configure campaign timing, caller ID, and redial interval.
- Include an opt-out route and account for consent rules in the recipient’s region.
Verdict
Choose Adoptiv Voice Broadcasting if your team needs outbound voice campaigns with answer detection, keypad actions, scheduling, and results written to contact records. Compare the listed plans against your calling needs, and consider its stated compliance limits if your work requires a HIPAA business associate agreement or completed SOC 2 audit.
Questions
How much does Adoptiv Voice Broadcasting cost?
Lite is $19/seat/mo, Pro is $39/seat/mo, US Unlimited is $69/seat/mo, Ultra is $69/seat/mo, US Unlimited AI+ is $119/seat/mo, and US Dialer Unlimited is $199/seat/mo. Enterprise plans are billed Custom.
Is there a free plan or trial?
There is no free plan. Adoptiv offers a 14-day trial with no card required and migration included.
What platforms does it support?
Adoptiv Voice Broadcasting is web-based.
Can recipients respond to a broadcast?
Yes. Recipients can press a key to request a transfer, confirm, or answer a survey question.
What connections does Adoptiv list?
Its email and calendar capabilities list Gmail, Outlook and Microsoft 365, Exchange, IMAP/SMTP, and calendar sync.
What does Adoptiv say about security and compliance?
It states that connections use TLS 1.2 or better, credentials and tokens use AES-256-GCM, and customer records are isolated by tenant. It also says its SOC 2 audit is in progress and that it has no HIPAA business associate agreement.
Facts from Adoptiv Voice Broadcasting's own pages
- Answer handling
- Detection distinguishes a live person from an answerphone, and drops the message into voicemail when a machine answers. · adoptiv.com, 2 Oct 2026
- Compliance limits
- Adoptiv states its SOC 2 audit is in progress, it has no HIPAA business associate agreement, and it does not yet offer scheduled recording or transcript expiration. · adoptiv.com, 2 Oct 2026
- Email and calendar connections
- The platform lists Gmail, Outlook and Microsoft 365, Exchange, IMAP/SMTP, and calendar sync among its email and calendar capabilities. · adoptiv.com, 2 Oct 2026
- Headquarters
- Wilmington, Delaware, United States · adoptiv.com, 28 Sept 2026
- Hosting
- The security page lists Germany hosting, with the United States available. · adoptiv.com, 2 Oct 2026
- Integration context
- Adoptiv describes the dialer and CRM as one system, with the phone writing directly to the CRM record without a sync job. · adoptiv.com, 2 Oct 2026
- Intended users
- Adoptiv describes its audience as outsourced contact centers, in-house outbound floors, support desks, and growing teams that have outgrown a CRM with a call button. · adoptiv.com, 2 Oct 2026
- Keypad actions
- Recipients can press a key to be transferred, confirm, or answer a survey question. · adoptiv.com, 2 Oct 2026
- Message personalization
- The message can use an uploaded recording or text spoken at dial time with the recipient's name merged in. · adoptiv.com, 2 Oct 2026
- Opt-out and consent
- The vendor says an opt-out route is required and consent rules differ by region. · adoptiv.com, 2 Oct 2026
- Reporting
- Delivery outcomes and keypresses are reported during the campaign and written back against each contact. · adoptiv.com, 2 Oct 2026
- Scheduling and redial
- Campaigns can use recipient time zones, caller ID selected from held numbers, and a configured redial interval for calls that do not land. · adoptiv.com, 2 Oct 2026
- Security
- The security page states that connections use TLS 1.2 or better, stored credentials and tokens use AES-256-GCM, and customer records are isolated by tenant. · adoptiv.com, 2 Oct 2026
- Support and trial
- The vendor advertises a 14-day trial with no card required and migration included. · adoptiv.com, 2 Oct 2026
- What it does
- Voice Broadcasting sends one recorded or text-spoken message to a list without agents dialing or waiting on the line. · adoptiv.com, 2 Oct 2026
Where Adoptiv Voice Broadcasting stands on Freedom251
- Voice Broadcasting Software#4 of 26
