Donr

Donr is a web fundraising platform for UK charities that combines text donations, text raffles and campaign administration. It is a strong fit for organisations with mobile-first appeals and recurring-giving ambitions, rather than charities looking for a broad communications suite. The focused feature set is useful, but the per-donation charge and delayed text-donation settlement deserve close attention.

Overview

A single secure dashboard lets charities manage multiple campaigns and follow donations through real-time reporting. Supporters can make one-off or monthly gifts by text, with charges added to a mobile bill or taken from prepaid credit. Card donations are paid sooner; text donations are paid approximately 80 days after the end of the month, a substantial cash-flow delay for time-sensitive appeals.

Donr is built around dedicated fundraising rather than general-purpose messaging. Its UK focus, direct billing links and raffle compliance features make it most relevant to charities running public campaigns in Britain.

Key features

Text giving

Text Giving supports unlimited keywords without a keyword charge, customizable supporter messages, Gift Aid collection and recurring donations. That combination lets a charity tailor separate appeals and turn a one-off response into monthly income without buying keywords individually. The trade-off is that each donation carries a percentage fee plus VAT, and monthly payments have a capped processing charge.

Text raffles

Text Raffles allow suggested donation amounts and customized messages. A free-entry route is included, which Donr says supports compliance with relevant gambling regulations. This is a practical advantage for charities that want a raffle mechanic without designing their own free-entry process, although organisations remain responsible for ensuring their campaigns meet applicable requirements.

Billing, reporting and safeguards

Donr says it has direct billing connections with EE, O2, Three and Vodafone, covering the UK networks named by the company. Its reporting dashboard tracks donations in real time, helping staff monitor campaign response while activity is under way. Donr also says it performs regular platform security testing, holds donations separately from business funds in a Barclays client premium account, and restricts personal-data access to staff with a business need who are bound by confidentiality duties.

Charity enquiries can be directed to [email protected] or 0333 4444 777; supporter help is handled at [email protected] or 0333 4444 111.

Pricing

Text Giving costs £5 a month. It is also billed at 5% plus VAT on each donation. There are no signup or subscription fees beyond the stated monthly plan price, no long-term contracts, unlimited free keywords, and payment processing is capped at £5 plus VAT per monthly payment. This suits charities that value predictable access to the tool and expect enough donation volume to justify the percentage charge.

Text Raffles has the same 5.00 GBP monthly price and the same 5% plus VAT per-donation billing, no signup or long-term-contract fees, unlimited free keywords and a £5 plus VAT maximum processing charge per monthly payment. The plans are specialised: choose Text Giving for donation campaigns and recurring gifts, or Text Raffles for raffle-led fundraising. Neither plan removes the percentage fee, so low-value or high-volume campaigns should model the cumulative cost. The approximately 80-day wait for text-donation payouts is a financial term to include in campaign planning.

Platforms

Donr runs on the web. It is therefore suited to teams managing campaigns from browser-based workstations, with no separate mobile or desktop application identified.

Who it's for

Donr is aimed at UK charities that want text-to-give campaigns, monthly text support, Gift Aid collection or compliant text raffles in one place. It is particularly appropriate when direct connections to the four named UK networks and real-time campaign reporting matter. Look elsewhere if your organisation needs a wider donor-messaging system, non-UK operating focus, or faster access to text-gift proceeds.

Pros and cons

Pros

• Text giving and raffles share one campaign dashboard, reducing the need to coordinate separate fundraising systems.
• Unlimited free keywords and customizable messages support multiple targeted appeals without an extra keyword bill.
• Gift Aid collection and recurring text donations support longer-term supporter value.
• A free raffle-entry option and direct UK network billing connections address important operational and compliance needs.
• Real-time reporting and stated separation of donations from business funds provide useful oversight.

Cons

• A 5% plus VAT charge applies to every donation on both plans, in addition to the monthly fee.
• Text donations are paid approximately 80 days after month-end, which can strain campaign cash flow.
• The platform is web-only and focused on fundraising, so it is not a general messaging suite.

Alternatives

For a wider shortlist, compare Nonprofit Text Messaging Software and Nonprofit Text-to-Give Software.

CallHub is the better direction when you need Android, iOS, desktop, API and web access, plus a free trial and contact-based outreach tools.

Text-Em-All (formerly Call-Em-All) suits organisations wanting a freemium starting point with test credits and mass texting that can be upgraded later.

KindEngage is another web-based freemium option with a free trial.

OpenFn is preferable when API or self-hosted workflow automation matters; its free plan includes one workflow and 100 runs per month.

Flocknote is a church-oriented alternative with a free-for-life starter tier for 0–40 members and unlimited email.

Ascend and mCommons use custom pricing for messaging programmes, while momoGood offers a custom-quoted events platform with managed services.

Verdict

Choose Donr if you are a UK charity that wants dedicated text giving and raffle tools, Gift Aid and recurring donations, and live campaign reporting in one web dashboard. Its main reason to choose it is the tightly integrated mobile fundraising workflow. Its main reason to look elsewhere is the combination of a 5% plus VAT donation charge and roughly 80-day text-donation payout delay, especially for charities that need broad messaging capabilities or quicker cash access.