Akumina is an employee experience platform for large organizations using Microsoft 365. It brings communications, search, knowledge management, workflows, and AI together within a customer’s Microsoft 365 tenant, using SharePoint, Entra ID, and Teams. Persona-based home pages can reflect employees’ roles, locations, languages, and departments. Communications can be targeted by persona and delivered across languages and channels, with employee acknowledgments. Semantic AI search spans Microsoft 365 and connected systems while respecting existing permissions. No-code forms and process automation support HR, IT, Facilities, and Procurement workflows. AI management includes prompt and persona governance, scoped knowledge grounding, agent routing, performance measurement, and cost visibility. Microsoft Graph connectors link external systems, with ServiceNow and Workday named as examples. Akumina lists native iOS and Android apps and deployment options that include self-hosting support. It states that it is SOC 2 Type II certified and GDPR compliant. Pricing is available on request.
Who it is for
Akumina suits large, complex enterprises using Microsoft 365 across regions, languages, brands, or regulatory environments. It is aimed at organizations that want employee communications, search, and workflows in one platform.
What is good
- Personalized pages adapt to role, location, language, and department.
- Search respects existing permissions across connected systems.
- No-code workflows cover HR, IT, Facilities, and Procurement.
- Native mobile apps are listed for iOS and Android.
- Self-hosting support is available.
What to know first
- Pricing is available only on request.
- Standard support is limited to weekdays, 8 a.m.–5 p.m. ET.
Verdict
Akumina combines employee communications, search, workflows, and AI within Microsoft 365, with options for large organizations and varied deployments. Pricing and enhanced or custom support require contacting Akumina.
Compared on intranet software
- Employee news
- Yes
- Knowledge hub
- Yes
- Employee communities
- Yes
- Mobile apps
- Yes
- SSO support
- Yes
