No. 96 of 177 ·Case Management Software

AgileCase

Name: AgileCase
Price: 25 USD

Web · Windows · Mac · Android · iPhone · API · paid plans from $25/mo

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Freedom report

Two barsScore 5.7

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely5 of 6 device platforms
DocumentedPlans, terms and facts published

AgileCase is ranked #96 of 177 in case management software on Freedom251. It runs on Android, API, iOS, macOS, Web, Windows. There is no free plan. A free trial is offered. Paid plans start at $25/mo.

AgileCase plans and pricing

All plans

Professional $25/mo Per User Per Month Users: 1-15 · Custom Reports: 10 · Email Templates: 10 · Automations: 10 · Storage: 50 GB · Email 2 Case: Yes · Audit Trail: 180 Days agilecase.com · 28 Sept 2026

Business $35/mo Per User Per Month Users: 15-30 · Annual Invoicing: Yes · Custom Reports: Unlimited · Email Templates: Unlimited · Automations: Unlimited · Storage: Unlimited (subject to fair use) · 2FA: Yes · Audit Trail: Yes · Client Connect: Unlimited · Bulk Emailing: Yes · Email Scheduling: Yes · Report Scheduling: Yes · IP Based Security: Yes · Custom Domain: Yes · Account Manager: Yes · Free Onboarding: Yes agilecase.com · 28 Sept 2026

Enterprise Not published 30+ users agilecase.com · 24 Sept 2026

Enterprise Not published Call Us To Discuss Your Needs Users: 30+ · Dedicated Account Manager: Yes · Private Cloud: Yes (extra costs apply) · Custom Integrations: Yes · Custom Development: Yes · White Branding: Yes agilecase.com · 28 Sept 2026

Compared on case management software

Free plan: No
Paid from: $25/user/mo
Case intake forms: Yes
Workflow automation: Yes
Custom case fields: Yes
Audit trail: Yes
Reporting dashboards: Yes
Deployment: cloud

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The record

Product: AgileCase is case management software that grows with a business.
Case organization: AgileCase organizes information into cases, with each case presenting information in tabs.
Core features: The platform provides custom fields, progress tracking and a case audit trail.
Reporting: Users can build custom reports, apply criteria in real time, secure reports and export results in Excel, CSV, Word or PDF.
Automation: AgileCase supports scripting, trigger emails and trigger integrations when workflow conditions are met.
API: AgileCase offers a fully RESTful API that can create cases, extract case and contact information, update or deactivate information and support custom extensions.
Client portal: AgileConnect lets clients view permitted case information and upload information to their case.
Security: AgileCase states that it uses 256-bit SSL encrypted channels, encrypts user accounts, restricts support-staff access to private data, tokenizes uploaded document names and maintains full backups.
Privacy: AgileCase says it is GDPR compliant, and its privacy policy references the UK GDPR, Data Protection Act 2018 and, where applicable, the EU GDPR.
Hosting: AgileCase is a 100% cloud case management system hosted on Amazon's AWS platform, so customers do not need internal server hardware.
Data import: AgileCase supports importing data from CSV, Excel and its REST API, with assisted imports available.
Support: AgileCase offers documentation, a support portal, enhanced support and free onboarding; its pricing page states a 12-hour turnaround on support responses.
Integration pricing: Integration access is a paid add-on priced at $75 per month plus $100 per integration trigger.
Target users: AgileCase says its customers include foundations, not-for-profits, charities, law firms and banks.
Price from: $25/mo

Where it ranks on Freedom251

Best Case Management Software in 2026#96 of 177

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Sources

agilecase.com· checked 28 Sept 2026
agilecase.com/cloud-case-management-features/· checked 28 Sept 2026
agilecase.com/measure/· checked 28 Sept 2026
agilecase.com/process/· checked 28 Sept 2026
agilecase.com/case-management-collect-data/· checked 28 Sept 2026
agilecase.com/case-management-client-portal/· checked 28 Sept 2026
agilecase.com/Cloud-Case-Management-Security· checked 28 Sept 2026
agilecase.com/privacy· checked 28 Sept 2026
agilecase.com/cloud-case-management/· checked 28 Sept 2026
agilecase.com/case-management-data-import/· checked 28 Sept 2026
agilecase.com/pricing/· checked 28 Sept 2026
agilecase.com/bespoke-solution/· checked 28 Sept 2026